Very disappointing experience. I purchased this outfit as an Eid gift, and unfortunately, it turned out to be of extremely poor quality. Upon first use, black fibers started coming out of the f... もっと見る
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Hey I am Usman Virk I was visit today Junaid Jamshed Shop in Greenstreet I want to buy a dress, my wife it’s very good experience Muaaz is very kind He was help me to find a size. He’s very... もっと見る
One of my outfits had a tear in the fabric and I contacted customer services and they did not reply. Hi, thank you for replying to this review, I did not receive an email so maybe it went into sp... もっと見る
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Went to the Ilford Lane branch last week. Needed x3 waist jackets served by Nida who advised accordingly and very professionally. Excellent Customer Service would definitely go back there!!!! Than... もっと見る
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企業情報
当該企業による記述
J. was established in 2002 with a unique philosophy to revive the country's cultural heritage and make Shalwar Kameez; the popular wear, and soon became one of the most famous and recognizable clothing brands in South East Asia. It expanded its store network to 100+ outlets nationwide. J. has further expanded globally by opening 20 outlets in the UK, Australia, Canada, New Zealand, UAE, Qatar, to name a few. We pride ourselves on being a complete apparel brand that deals in eastern wear, perfumes, footwear and accessories for women and men of all ages. We work in different categories and textures like silk, chiffon, cotton, cambric, lawn and fabrics that suit the season. Our clothing line reflects current fashion trends with modest detailing. Designs are inspired from Renaissance, Aztec, Fusion, Arabian and other aesthetics. From the humble beginnings of a brand that believed in being Soully East, we have moved forward with more decorative touches to our portfolio and have strung together a loyal base of customers all over the world.
連絡先
4.0
ほぼ満足
480件のレビュー
ネガティブなレビューの 64％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Wrong dress was sent this is pathetic…
Wrong dress was sent this is pathetic no one should buy from the site
2025年11月7日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very sorry to hear that you received the wrong dress. We asked for the item to be returned so we could correct the mistake, but we did not receive the return. However, If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind Regards,
J. Junaid Jamshed
Mens Perfume
A perfume that I purchased last, that was such a nice smell and long lasting fragrance.My husband love it.
2025年11月4日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
Janan Customer service
Incorrect colors and tricky returns
Colors are incorrect. Ordered white, the clothes is cream. Also annoying that you have to pay for returns and no option to return in store.
2025年11月4日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Beautiful clothes....
Beautiful clothes, good quality and packaging. However, received the wrong outfit once and when I emailed to inform, I was not sent an apology via email nor a small compensation but was given a refund as normal.
2025年11月1日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
One of my outfits had a tear in the…
One of my outfits had a tear in the fabric and I contacted customer services and they did not reply.
Hi, thank you for replying to this review, I did not receive an email so maybe it went into spam. I will email again and hopefully we can resolve this time as I have not had an issue before.
Just wanted to update this review. The emails were indeed going into spam. I have had contact from Kamran in customer services and would like to thank him for being extremely professional and responsive throughout, and resolving the issue to my satisfaction.
2025年7月22日
J. Junaid Jamshed by Janan からの回答
Hi Sabbat,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service, and we truly value feedback from our customers. We sincerely apologise for any inconvenience you may have experienced and appreciate your patience and understanding.
After reviewing your case, we can confirm that we responded to your email the very next day. In our reply, we asked whether you preferred a replacement or online store credit so that we could issue a free return label for you. Unfortunately, we did not receive a response from your side.
Once again, we apologize for any inconvenience this may have caused.
Kind regards,
J.
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J..
Kind Regards,
J. Customer service
Beautifully good
2025年10月21日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.Customer service
Customer service support is really good…
Customer service support is really good and helpful
2025年10月27日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.Customer service
Fantastic customer service
Fantastic customer service, and super fast delivery, was a pleasure to shop here!
2025年10月21日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Great item
Lovely soft material, good sizing, my daughter really liked her top. Good packaging and delivery time.
2025年10月20日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J. Customer service
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Very good quality product.
2025年10月1日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
I don’t recommend buying perfume from…
I don’t recommend buying perfume from J. Their exchange and return policy is very disappointing. If you accidentally buy the wrong item, they won’t exchange or replace it, even if the product is unopened. I expected better customer service from such a big brand. Definitely think twice before purchasing perfume from J.
2025年10月26日
自発的なレビュー
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Beautiful
Loved the dress and packaging was beautiful. Delivery did take time but the product was lovelu
Thanks
2025年10月4日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Nice finish of the garments
Nice finish of the garments. I purchased outfits for my grandson and granddaughter.
2025年10月3日
J. Junaid Jamshed by Janan からの回答
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
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