Soundcore レビュー 559

TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolute quality! I'm over the moon with my new ear buds, the sound is brilliant the controls are so easy to use. Proper value for money i would 100% recommend these! I got the space A40 model just as... もっと見る

5つ星のうち5の評価

Have several pairs of Soundcore Earbuds for different family members. Unfortunately, one of my sons buds stopped working after about 6months and refused to pair with his phone. Contacted Soundcore and... もっと見る

5つ星のうち5の評価

My projector arrived in perfect condition and works flawlessly. It has amazing bright colours from the triple lasers and the wireless surround speakers are fantastic. The fact I got a free Battery Po... もっと見る

5つ星のうち5の評価

Purchase was quick and simple. Wished you had more loyalty program. Product i am not that happy because its not keeping my expectations after few days but customer service, is exemplary. Defnitely ro... もっと見る

企業情報

  1. 電子機器会社

当該企業による記述

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


連絡先

4.6

優良

TrustScore 5段階評価の4.5

559件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常48時間以内に回答

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5つ星のうち1の評価

The speaker was not delivered

The speaker was not delivered. Till now I have no sign of where is it, however the courier has flagged it as delivered. Totally unreliable!

2025年11月27日
Soundcore ロゴ

Soundcore からの回答

We’re very sorry to hear about this issue. We have escalated your case to our management team and will treat it with the highest priority to ensure it is resolved as quickly as possible. Thank you for your patience—we will update you shortly.

5つ星のうち5の評価

Soundcore P40i earbuds

Needed an upgrade on my old earbuds and I decided to go for the soundcore P40i, at around 40£ (discounted price).
The earbuds are amazing, the sound quality is great, and so is the noise cancelling option and the authomatic wind noise reduction. Fit well in my ears, and there are a lot of sounds customisation in the app. Battery life is impressive too (I haven't recharged the case yet since I started using them, about 10 days ago, but so far I have only used them about an hour a day or so, mainly while commuting to work.

I contacted the customer service via email cause I had no updates 6 days after the purchase, and the customer service sorted everything in no time (Nancy was very very helpful and friendly, but I suspect that's a fake name so not sure she will receive the well deserved praise from this review).

2025年11月20日
5つ星のうち1の評価

Initially Impressed, But Now on My Third Fault in 3 Years.

I’ve suffered from tinnitus for years, and the A10 Sleepbuds were genuinely life-changing at first. They helped mask my tinnitus so I could actually sleep, and the all-night Bluetooth streaming was perfect. As a side-sleeper they moved around a little, but overall they were surprisingly comfortable.

Unfortunately, that’s where the good news ends. After about 10 months the first pair developed a fault and only produced sound from one earbud. I followed all the troubleshooting steps but nothing fixed it. I contacted Anker/Soundcore and, to their credit, customer service was quick and helpful—they sent a replacement.

A few months later, the second A10 unit developed the exact same fault.

Again, customer service was responsive, and they offered me a discount to upgrade to the A20, which I went ahead with. But now, not even a year later, the A20 has developed its own issue: the right earbud dies after around 4 hours. I’ve been told this unit isn’t under warranty because it was tied to the original claim from December 2023.

So here I am, three faults in three years, and I’m left without a working solution—despite needing these to sleep. Customer service has been great, but the product quality just isn’t there. These devices shouldn’t be failing this often, especially for something so essential and used nightly.

I’m now forced to look elsewhere. Ozlo seems like an alternative, even if it comes at a premium, because I simply can’t trust this product anymore. Very frustrating overall.

2025年11月24日
自発的なレビュー
Soundcore ロゴ

Soundcore からの回答

Thank you for sharing your experience.

We’re sorry to hear about the issues you’ve faced. Please contact us directly at uk.support@soundcore.com , and our team will follow up with you until the problem is fully resolved.

Best regards,
Soundcore Team

5つ星のうち5の評価

Life changing!!!

Life changing!!!
I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hours plus sleep every night. The ANC function plus suggestions of which background noise to choose have completely masked his snoring. I’ve slept wonderfully and he’s not been prodded awake multiple times by me either. They have been worth every penny! I can or recommend highly enough/ comfortable to wear, easy to set up

2025年11月11日
5つ星のうち1の評価

Everytime it's make a static sound

Everytime it's make a static sound . 1 week into use and it's just started making weird noises . I would appreciate if y'all can send another one , maybe the particular one y'all sent is dis functional . I saw a friend using the headphones and I liked it ,that y I ordered mine and y'all gave me a whole new perspective bout your headphones 🫩😤

2025年11月15日
Soundcore ロゴ

Soundcore からの回答

Thank you for your feedback.

We’re contacting you via our support email service@soundcore.com regarding your issue. Please reply to us as soon as possible so we can help resolve this for you.

Best regards,
Soundcore Team

5つ星のうち5の評価

Great first experince

I always thought Apple and John Lewis are the best customers service ever. But last month I thought of a change ! I bought a Soundcore earbud, then I had a problem (because of my self) they were unbelievably kind and helpful , I would defiantly recommend them.
Thanks a lot for the help .
Ayman EL Halaby

2025年11月3日
自発的なレビュー
5つ星のうち5の評価

Truly industry leading after-sales service..

Soundcore’s after-sales service is truly outstanding. We had a minor issue with a pair of headphones, and they diagnosed it quickly and sent out a replacement without any hesitation. I always recommend Soundcore products purely based upon their industry leading after sales service 

2025年11月14日
自発的なレビュー
5つ星のうち5の評価

Amazing quality and customer service

I have been buying products from Soundcore/Anker for a few years now and I have always been pleasantly surprised. From over the ear headphones, to earbuds, speakers and chargers. Their products are consistently high in duration, battery life and sound quality. Not to mention their customer service - responsive, friendly and effective - who once replaced a device that had a minor fault. I have had my Soundcore Q30s for years now and the battery life is incredibly long and remains unchanged. More recently, I have bought their X20s, which are stylish, and fit my ears perfectly, something I was anxious about previously. I would highly recommend Soundcore to everyone.

2025年11月13日
自発的なレビュー

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