Always brilliant!! Product always good 👍🏽 goes without saying!! Fast delivery 🚚 ℹ should be one of your Ambassadors, all the reviews I’m sending lol 😂
企業が回答しました
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レビュアーのコメントを見てみましょう
Love beard struggle for qaulity products fast delivery very informative with updates the last 2 balms I ordered are game changer for my beard nice.and soft easy to style will continue using beard stru... もっと見る
企業が回答しました
Great products great customer service would of given 5 stars onmy resson being still waiting for a product to come bk in stock and it has been some time
企業が回答しました
Had a couple of questions before buying, and TBS were very fast and helpul in replying. Even sent my quite a pricy "mystery product" that I'm now kind of sold on LOL Everything I've ever bough... もっと見る
企業が回答しました
4.7
優良
357件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Uk Thebeardstruggle からの回答
Thank you for your 5-star review! We're delighted to hear you're happy with the quality of our products.
We truly appreciate your support and hope to continue exceeding your expectations with every order.
Great products!
2026年6月23日
Uk Thebeardstruggle からの回答
Thank you for your 5-star review! We're so glad to hear you're enjoying our products.
We truly appreciate your support and look forward to serving you again soon!
Fantastic as always cannot fault the…
Fantastic as always cannot fault the customer service
2026年6月23日
Uk Thebeardstruggle からの回答
We are so pleased to hear that our customer service consistently meets your expectations. Thank you for your wonderful feedback!
Overall failure of product
Within weeks all but one battery had stopped working or connecting properly, the one that does still work only holds charge for a few minutes and that is with being extra careful to hold the battery in place as the fit is. It great and it comes loose often whilst in use. I have had to resort back to my older but more reliable unbranded beard straightener.
2026年6月15日
Uk Thebeardstruggle からの回答
Hi Jake,
We are truly sorry to hear about the issues you've experienced with the batteries and their connection. We understand how frustrating it is when products don't perform as expected, especially when it impacts your routine. We are actively looking into these concerns to improve our product quality.
Our Support Team will reach out to you to help get this matter resolved.
TBS Team
Uk Thebeardstruggle からの回答
Hi Luke,
We are so happy to hear that you consistently enjoy our products! We truly appreciate your positive feedback.
TBS Team
This beard company is brilliant
This beard company is brilliant. All products are top quality. Tried a few different companies over year's . Then found the beard struggle.
Definitely best I've used. 5☆.
2026年1月5日
自発的なレビュー
Uk Thebeardstruggle からの回答
Thank you so much for your kind review! We're really happy to hear you've found us after trying other brands and that you're enjoying the quality of our products.
It means a lot to know we're your favourite so far. We truly appreciate your support and look forward to keeping your beard care routine at its best.
Ordered over a month ago
Ordered over a month ago. Still haven’t received the product. No communication on why it might be late/note available, have tried to complain about this but as it was over 30days since it was ordered I couldn’t raise a complaint. Have complained on the Shopify platform and still no response.
What is worse is that I have been charged full prise for it, while potentially (if they bother to send one), get charged for another set.
This is extremely poor customer service and delivery service. Definitely considering cancelling my subscription with them
Regards
Garry
2026年6月4日
Uk Thebeardstruggle からの回答
Thank you for sharing your feedback, Garry. We're very sorry to hear about your experience and completely understand how frustrating it is when an order doesn't arrive as expected.
After reviewing your order, we can confirm it was shipped on June 4, and tracking was provided at the time of dispatch. Unfortunately, the tracking has shown no movement since June 6, which suggests an issue occurred while the parcel was in transit with Royal Mail.
We also came across your email and will be responding to you directly so we can get this resolved as quickly as possible. Whether you would prefer a replacement shipment, store credit, or a refund, we'll do our best to make things right for you.
We sincerely appreciate your patience and the opportunity to resolve this for you.
Great quality products
Great quality products , amazing scents , best beard care I have used
2026年7月4日
自発的なレビュー
Uk Thebeardstruggle からの回答
Thank you so much for your kind review! We're really happy to hear you're enjoying the quality of the products and the scents, and that it's been the best beard care you've used.
We truly appreciate your support and are glad to have you with us.
Outstanding products from TBS
Outstanding products from TBS, quality and handy packaging which are ideal for home or travel. Customer Services and delivery are on point every time. Haven't got a bad word to say about this company, they have got this 100% spot on and continue to do so.
2026年6月3日
Uk Thebeardstruggle からの回答
Thank you so much for your amazing review! We're really glad to hear you're enjoying the quality of the products and the packaging, and that they work well for both home and travel.
It’s also great to know our customer service and delivery have consistently met your expectations. We truly appreciate your support and kind words.
Incredible scents
Always suoer fast delivery. The scents are just amazing,Aries triumph is absolutely incredible along with the eternal legacy,2 outstanding scents. The wash and conditioners just make my beard smell amazing and soft. Easy 5 outta 5.
2026年7月2日
自発的なレビュー
Uk Thebeardstruggle からの回答
Thank you so much for your amazing review! We're really glad to hear you're enjoying the fast delivery and that Aries Triumph and Eternal Legacy are standing out for you.
It's great to know the wash and conditioner are keeping your beard soft and smelling incredible too. We truly appreciate your support and kind words.
Uk Thebeardstruggle からの回答
Thank you so much for your lovely review! We're really glad to hear the delivery was fast, the packaging was well received, and that your husband is happy with his products.
We truly appreciate your support and hope to see you again soon.
Overall I like the products and my…
I originally left a 1 star review due to product issues and no communication, however, since leaving my review I had received a email from TBS and had an explanation my emails had gone to spam (not sure why they are from outlook) but regardless, the issue has been resolved finally :) thanks TBS
2026年5月23日
Uk Thebeardstruggle からの回答
Sorry to hear about your experience, and we sincerely apologize for the frustration caused. We take customer support very seriously. We weren't able to locate any emails under the email address associated with your review, so we've sent you an email to discuss this further and investigate what may have happened. We appreciate you bringing this to our attention and look forward to resolving it for you
Excellent Products & Service!
I started off by buying the Carbon XPro Beard Straightener for Hubby and he loves it. There were a few free samples of beard oils, then came my next purchase. All their products are top quality, everything is well packaged and excellent delivery service. I have just received my third order. Thunderborn is subtle but sexy, I absolutely love this cologne on my Husband. Overall super happy with all my purchases. The only thing I would say, is ease up on the daily emails, that’s my only niggle, I’d prefer once a week.
2026年6月5日
自発的なレビュー
Uk Thebeardstruggle からの回答
Hi Mrsmac,
We are so pleased to hear how much your husband is enjoying the Carbon XPro Beard Straightener and that our products have consistently met your expectations! It's wonderful to know that you're happy with the quality, packaging, and delivery service for all your purchases. We're especially glad that Thunderborn cologne is such a hit. We appreciate your feedback regarding the frequency of our emails and understand your preference for a weekly update. We will certainly take this into consideration as we continuously strive to improve our customer experience. Thank you for your continued support!
TBS Team
Very good Experience
Very good Experience, put the Beard Oil on straight away. Hopefully my Beard will grow longer.
Thank you,
John Wilde.
2026年6月11日
Uk Thebeardstruggle からの回答
Hi John,
We're so happy to hear you had a very good experience with us and are already enjoying the beard oil! We hope it helps your beard grow longer. Thank you for your kind words.
TBS Team
Great product
Great product, arrived on time, various fragrances. You've got choices for cold and hot weather.
2026年7月2日
自発的なレビュー
Uk Thebeardstruggle からの回答
Hi Dorel,
We're so happy to hear you appreciate the timely arrival and the variety of fragrances we offer for all seasons! Thank you for your positive feedback.
TBS Team
Only place for your beard
Best products, amazing packaging, only place I’ll go for any beard products, all scents smell amazing and my beard feels and smells great
2026年6月10日
Uk Thebeardstruggle からの回答
Thank you so much for your amazing feedback! We're honored to be your go to for beard care. We're thrilled you're loving the products, packaging, and scents. We truly appreciate your loyalty and support.
Every product ive brought has been…
Every product ive brought has been great quality from the oils to the body trimmers
2026年6月9日
Uk Thebeardstruggle からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear you've been happy with the quality of everything you've purchased, from the oils to the body trimmers. We truly appreciate your continued support.
One of a kind
Excellent products. My go to place for beard care. Highly recommended. You won’t be disappointed.
2026年6月8日
Uk Thebeardstruggle からの回答
We're so glad to hear you love our products and that we're your go-to for beard care! We truly appreciate your high recommendation.
Uk Thebeardstruggle からの回答
We are so happy to hear you're consistently pleased with your purchases! Thank you for sharing your positive feedback with us.
Great oils! Cool branding too!
Bought the brush and they gave some oil samples. That got me hooked.
Great oil texture and smell. Best I have used and I have tried a LOT of brands and products.
Highly recommend.
2026年6月23日
自発的なレビュー
Uk Thebeardstruggle からの回答
We are so happy to hear that our oil samples made such a positive impression! We truly appreciate your kind words about the texture and scent. It's wonderful to know that our products stand out among the many you've tried. Thank you for your high recommendation!
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