Excellent customer service from UK Sign Shop! Unfortunately, our order was damaged during delivery, but their team was incredibly helpful and prompt in resolving the issue. They sent replacements wi... もっと見る
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The signs I ordered were very good quality. The company kept me informed throughout the whole process including the delivery. Unfortunately, the delivery company DPD delivered to the wrong address but... もっと見る
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Absolutely great service. Web site easy to use and it was so good to see the mock up of the sign before ordering. Sign arrived 4 days after ordering, exactly as required - very nice quality and look... もっと見る
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We've ordered from UK Sign Shop several times. Every time was fantastic. The products look great, the customer service has been brilliant, and everything has been simple and easy. Highly recommend!
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企業情報
当該企業による記述
Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.
連絡先
Arcola House, Staplehurst Road, ME10 2NH, Sittingbourne, 英国
- 01795 505850
- care@uksignshop.co.uk
- uksignshop.co.uk
4.6
優良
1332件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Great service
Great service, even when I made a mistake in my sizes they were super helpful and got it sorted. The sign looks awesome. Very happy!
2026年8月6日
自発的なレビュー
UK Sign Shop からの回答
Thank you so much for your lovely review! We’re delighted our team could help get everything sorted and that you’re so happy with how your sign turned out.
Many thanks for choosing UK Sign Shop!
UK Sign Shop からの回答
Thank you so much for your fantastic review! We’re delighted you’re so happy with both our customer service and your new sign.
Many thanks for choosing UK Sign Shop!
UK Sign Shop からの回答
Thank you so much for your lovely review! We’re delighted you think your new sign looks so classy and fabulous.
Many thanks for choosing UK Sign Shop!
Item was exactly as described and easy…
Item was exactly as described and easy to fit delivery time also was good
2026年8月23日
自発的なレビュー
UK Sign Shop からの回答
Thank you for your lovely review! We’re delighted that your sign was exactly as described, easy to fit, and arrived within a good timeframe.
Many thanks for choosing UK Sign Shop!
UK Sign Shop からの回答
Thank you for your lovely review! We’re delighted you’re pleased with your sign and hope the fitting goes smoothly.
Many thanks for choosing UK Sign Shop!
UK Sign Shop からの回答
Thank you for your feedback. We’re sorry to hear that you have not yet received your sign.
We’d really like the opportunity to look into this for you. Please contact our customer service team with your order details so we can check the delivery status and assist further.
Many thanks,
The UK Sign Shop Team
Fantastic company with a fabulous…
Fantastic company with a fabulous communication set up go follow your order
Wonderful product thank you
2026年8月19日
自発的なレビュー
UK Sign Shop からの回答
Thank you so much for your fantastic review Paul!
We’re delighted you were happy with our communication and that you love your new sign.
Many thanks for choosing UK Sign Shop!
Really pleased with Bespoke sign
We are really pleased with our new slate house sign. It was great to find a company that could provide a bespoke sign as we were limited on space. It was also helpful to be able to put our road name, as we often get post for the next road along, so this will be a god send !
The quality was excellent, deeply etched so if the white painting ever deteriorates I will be able to it touch up. Went for oiled, so hopefully it will retain its great look for a long time. A choice of couriers would have been preferred as I panicked when I saw Amazon Shipping as the courier. They would not have been my choice as they tend not to handle parcels very carefully. However the sign was very well packaged and arrived quickly for a bespoke item , and thankfully safely.
2026年8月21日
自発的なレビュー
UK Sign Shop からの回答
Thank you so much for your fantastic and detailed review!
We’re delighted to hear how pleased you are with your new bespoke slate house sign, especially that we were able to create it to suit your limited space and include your road name.
We completely understand your concerns about the courier, so it’s great to hear that the sign was very well packaged and arrived quickly and safely despite this.
Thank you again for your kind feedback and for choosing UK Sign Shop. We really appreciate your support!
Many thanks,
The UK Sign Shop Team
Really good looking house sign and well…
Really good looking house sign and well priced.
2026年8月21日
自発的なレビュー
UK Sign Shop からの回答
Thank you for your lovely review Michael! We’re delighted you’re pleased with the look and value of your new house sign.
Many thanks for choosing UK Sign Shop!
Came before the date you gave and very…
Came before the date you gave and very good quality.
2026年8月22日
自発的なレビュー
UK Sign Shop からの回答
Thank you for your lovely review Diane!
We’re delighted you’re pleased with the look and value of your new house sign.
Many thanks for choosing UK Sign Shop!
Great quality item and really good…
Great quality item and really good update via email and was posted safely and the end product is really nice recommend highly
2026年8月21日
自発的なレビュー
UK Sign Shop からの回答
Hi Chris,
Thank you so much for your lovely 5 star review!
We’re delighted you’re pleased with the quality of your sign and that you found our email updates helpful. It’s great to hear it arrived safely and that you’re so happy with the finished product.
Thank you for your recommendation and for choosing UK Sign Shop!
Absolutely marvellous quality- the hand…
Absolutely marvellous quality- the hand painted one anyway!- great turnaround time. So pleased with the whole process. Highly recommended!
2026年8月22日
自発的なレビュー
UK Sign Shop からの回答
Thank you so much for your fantastic review Fiona! We’re delighted you’re so pleased with the quality of your hand-painted sign and that you were happy with the turnaround time.
Thank you for your high recommendation and for choosing UK Sign Shop!
Poor service, plenty of excuses.
From ordering to delivery took just under 4 weeks, and that was after chasing them up on their useless chat bot and eventually phoning. The phone call after 3 weeks of waiting seemed to get the ball rolling. The sign itself is fine, the service leaves a lot to be desired. I need quite a few more signs but after my experience with the UK Sign Shop I will go elsewhere. Addendum; after seeing my review UK sign shop states that the order was dispatched within 14 days. I stand by my review and their response is false.
2026年7月22日
自発的なレビュー
UK Sign Shop からの回答
Hi Tony,
Thank you for your feedback. We’re pleased to hear that you’re happy with the sign itself, although we’re sorry that the delivery took longer than expected and that you felt you needed to chase us for an update.
Your order was delivered within 14 working days, which was approximately 4 working days beyond our advised timescale. We appreciate that this was frustrating, particularly when you were expecting your sign sooner, and we apologise for the delay.
We’re also sorry to hear that you were disappointed with the service you received. We value your feedback and will take your comments on board.
Many thanks
UK Sign Shop
I ordered a Summerfield Square slate
I ordered a Summerfield Square slate, 9 in Alfa Slab One, UV-cured ink print (bright white weatherproof finish). It looks great. Couriers seem incapable of delivering items to the correct residence, my old number didn't stand out, my new number stands out.
2026年7月25日
自発的なレビュー
UK Sign Shop からの回答
Thank you for your review Vanessa! 😊
We’re so pleased to hear that you’re happy with your Summerfield Square slate and that the bright white lettering looks great.
We’re sorry to hear you had some trouble with the courier finding the correct property, but hopefully your new, more prominent house number will make future deliveries much easier!
Thank you for choosing UK Sign Shop and for taking the time to share your feedback.
The sign is great but they need to…
The sign is great but they need to update some of the info on their website regarding contacting them if you have an issue
Live chat did not work and the phone was a recorded message.
Also don't bother paying extra for quick delivery.
2026年8月15日
自発的なレビュー
UK Sign Shop からの回答
Dear Steven,
Thank you for your feedback, and we’re pleased to hear that you’re happy with your sign.
We’re sorry to hear that you experienced difficulties contacting us. The telephone number displayed on our website and social media is current, although we understand that Trustpilot had been displaying an older number, which has now been updated.
Regarding your order confirmation, we did respond to your enquiry and requested some additional details so that we could locate the order, as the email address you had contacted us from did not match an order in our system. We subsequently located the order and confirmed that the email address entered at checkout contained an error, which was why the confirmation and dispatch emails had not reached you.
We can also confirm that your order was delivered within the expedited delivery timeframe selected and paid for at checkout.
We’re always happy to help resolve any issues, and we ask that our team are treated respectfully when doing so. We appreciate your feedback and are pleased that, despite the issues raised, you are happy with the finished sign.
Many thanks
UK Sign Shop
Very good quality and fast delivery.
2026年7月26日
自発的なレビュー
UK Sign Shop からの回答
Thank you for your lovely review! 😊 We’re really pleased to hear that you’re happy with the quality of your sign and that it arrived quickly.
We really appreciate you choosing UK Sign Shop and taking the time to leave us a review!
UK Sign Shop からの回答
Thank you for your lovely review Behab! 😊
We’re delighted to hear that you’re happy with your sign and found it well packaged with easy-to-follow instructions.
We really appreciate you choosing UK Sign Shop and taking the time to share your feedback!
Very disappointed with my sign quality
Very disappointed with my sign as the white paint has discoloured and bubbled and is now peeling away.
The sign has been up for just over three years and this is the response I got from the company…
“Your property's location, being within approximately 28 miles of the coast and close to open countryside, may also result in more challenging environmental conditions for external signage. These are factors we highlight on our website, as they can affect the longevity of painted finishes”
2026年8月4日
自発的なレビュー
UK Sign Shop からの回答
Hi,
Thank you for your feedback. We’re sorry to hear that the sign has deteriorated and appreciate that this is disappointing.
As the sign has been installed externally for over three years, we explained that environmental factors can affect the longevity of painted finishes, particularly for outdoor signage. Our response regarding the property's location was intended to explain the factors that can contribute to natural deterioration over time, rather than dismiss your concerns.
We appreciate you taking the time to share your experience and are sorry that the sign has not remained to the standard you had hoped for.
Many thanks
UK Sign Shop
Excellent quality sign
Excellent quality sign, quick delivery, and great communication throughout the buying process. I have no hesitation in highly recommending UK Sign Shop.
2026年7月30日
自発的なレビュー
UK Sign Shop からの回答
Thank you for your review Mr Poleson!
We’re pleased to hear you’re happy with the quality of your sign, the delivery time and the communication throughout your order.
Thank you for choosing UK Sign Shop and for your recommendation.
Great website easy to follow
Great website easy to follow, self explanatory, amazing quality and looks lovely.
2026年7月27日
自発的なレビュー
UK Sign Shop からの回答
Hi Sandra,
Thank you so much for your fantastic review! 😊
We’re delighted to hear that you’re pleased with the quality of your sign and that you found the delivery and communication excellent.
It means a lot to us to hear that you would recommend UK Sign Shop.
Thank you for choosing us and for taking the time to share your experience!
Many thanks
UK Sign Shop
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