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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Absolutely stellar work by Ultimate. Consultant was really knowledgeable about the products and worked with us to make sure our bathroom reno suited all our needs and wants. Pre inspection was quick,... もっず芋る

5぀星のうち5の評䟡

Moving to Ayrshire left me without my old contacts for contractors. I narrowed down Ultimate and gave them the job of totally replacing my old toilet to a total new replacement. Within seven days they... もっず芋る

5぀星のうち5の評䟡

Excellent team, bathroom renovated perfectly and sped the process up for us due to leaking shower. Great customer service with check in’s and post work inspection. Very smooth process from design to c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Adalio and the team were amazing ,very professional and reliable . Work was too a very high standard . From start to finish this was a hassel free expeirance . Bathroom looks amazing . I woul... もっず芋る

䌁業が回答したした

䌁業情報

  1. 窓ガラス蚭眮業
  2. 济宀リフォヌム業
  3. 建物修埩サヌビス
  4. キッチン リフォヌム業者
  5. 屋根ふき業者
  6. セキュリティヌ システム蚭眮業者

圓該䌁業による蚘述

Covering Scotland strive to excellence. We offer a variety of home improvement services. Including; PVC Window installations; Conservatories; Exterior wall refurbishment, Wall Coatings & Rough-casting; Roofing work; Bathroom refurbishments; Kitchen Installations and comprehensive security installations. All of our work is guaranteed. We are also a regulated credit broker and are proud to offer a variety of Finance Options for our customers.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

238件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 85に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Excellent Job

Refurbished my pitiful old bathroom into a showroom shower room. It was very quick and the tradesmen were great. Really happy with the finish, it is a proper upgrade. Smooth process from start with very approachable and knowledgeable people. Very tidy workers left no mess.

2025幎7月29日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you so much for leaving us a great 5 star review. Much appreciated.

5぀星のうち5の評䟡

First Class

At all points of the process we had first class service from Ultimate Home Solutions. We have a lovely new bathroom, top to bottom and we believe we got very good value for money. We would be happy to go back to them if and when we consider further home improvements. Many thanks to Kirsty, Brian, Dave, Paul, Nigel and Craig, from Teresa and Alan Hunter.

2025幎7月31日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there. Thanks again for leaving us such a positive review. If you ever need anything please feel free to contact us anytime.

5぀星のうち5の評䟡

Ultimate Home Solutions great service


Ultimate Home Solutions were very quick in responding to my online enquiry. We had a visit arranged within 2 days. Sales person Kirsty was very knowledgeable and she guided us without being pushy or influenced our decision. Due to having no bathroom they put us down for express fit. Bathroom installed within 2 weeks which was fantastic. Every member of staff from the start to the installers were very friendly helpful and respectful. Would highly recommend this company. Standard of work was excellent and we love our new bathroom. There was also different options re financing the job.
We also had Craig who came out a few days later to check the standard of the job. He was so helpful friendly and listened to our experience.

2025幎7月29日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you so much for leaving us a great 5 star review. Much appreciated.

5぀星のうち5の評䟡

Bathroom stripped, re-designed and re-installed

Ultimate Home solutions supplied and fitted a complete new bathroom, with walk in shower, Sink, WC, units and flooring. Excellent end result. Very professional outfit. From Kirsty with the samples and guidelines, to installers, Kyle and Jack. And Craig with his follow up visit for post installation evaluation. Completed on time, and no mess left.
Highly recommended.

2025幎7月22日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there. Thanks again for leaving us such a positive review. If you ever need anything please feel free to contact us anytime.

5぀星のうち5の評䟡

Very happy

It might not be the cheapest but I’ve learned a hard lesson with my previous bathroom! After 4 years it looked horrendous. We’re absolutely thrilled with our new one. The products are high quality and it looks absolutely amazing. Kirsty who came to the house was excellent and very helpful. Hayden who fitted it all was an absolute pleasure to have in our home and he is so professional and detail oriented. We also had a visit from a very helpful surveyor, Brian, before work began. I would recommend without hesitation.

2025幎7月12日
自発的なレビュヌ
5぀星のうち5の評䟡

I loved the experience

I loved the experience. The finished product was far beyond my expectations and the workload was quickly carried out and completed. The workers when they arrived were polite and maintained high quality standards. Further, they ensured the mess they made was cleaned up at the end of each day. Overall, I would highly recommend this service to others as the business is very professional

2025幎7月1日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great 5* review! Its much appreciated!!

5぀星のうち1の評䟡

Job for exterior wall coating on seven days between 17 March & 7 April 2025.

Job for exterior wall coating was ok. Very expensive. The worst customer service of any company I have ever dealt with. On 2 days I waited in as the person carrying out the work required power access. No show with the old chestnut excuses of a puncture & the car would not start. Regardless, no contact from anyone to inform me of the non attendance. On one occasion I phoned the customer service at 11.45 to be informed they would get back to me. At 13.00 I phoned back again as I had received no update. 2 days waiting at home only for no one to turn up. Customer Service with this company is a complete misnomer. After the completion of work, the slabs and concrete outside my front door entrance are covered in paint stains. I challenged this with the person who carried out the job to be informed the rain would wash it away. The “customer care manager” Craig Tervit attended taking photographs. He also conceded Ultimate’s communication could be better. No, it could be. 4 days later he left a garbled voicemail which I could not decipher. I have phoned his mobile several times and Ultimate “customer care” three times. The result is Ultimate are claiming the paint stains have returned the slabs to their natural colour. Nonsense. I have still not spoken directly with the “customer care manager”. Ultimate’s post work visit is just paying lip service. Do not be fooled by such promises. I would not recommend this company. NO, NO, NO. I would have decreased the stars in this review to no stars if I could. Definitely not a company I would recommend.

I have now read the reply from Ultimate and explicitly Daniel. He was the member of the Customer Service Team I contacted at 11.45 hours as described above. On that day, he informed me he would get back to me yet I was required to call again over one hour later whilst I was still awaiting the arrival of the “installer”. This was only resolved after I called the finance manager. In summary, I waited in the house for two separate days on the arrival of an “installer” who required a power source to carry out work on my property. Ultimate have again conceded their customer service is awful regardless of vehicle breakdowns etc. There is no excuse for the lack of contact to me informing me of any arrival/ non arrival issues. Additionally there was no masking of my windows or other key areas.
On 2nd June the customer care manager attended my property when I showed him the areas where the paint had stained my slabs and concrete. He took photographs. On 5th June he left a garbled voice message on my phone which I could not decipher. I called his mobile five times from W/C 9th June trying to ascertain what he had said in his message. Yet he has no recollection of receiving these calls!!! I can provide screenshots of the calls I made.
On 16th, 19th & 23rd June I called Ultimate Customer Service and spoke with Stephen on each occasion who stated he would get Craig, the customer (doesn’t) care manager to contact me. On 23rd June Stephen informed me he had spoken to Craig who informed him the paint stains were due to the concrete and slabs returning to their original colour. What is the point in a customer care manager who does not fulfil his role.
I gave Ultimate and their customer care manager another week to make contact with me before posting my review on 30th June. I was invited/urged to post a review by the customer care manager.
For Ultimate to accuse me of failing to return their calls/engage with them is ridiculous and completely inaccurate.
In summary, I have paint stains throughout the exterior of my property. Ultimate have suggested another visit to view these. They have already visited being shown the stains, taking photographs. The need for another visit is insulting.
I would re-iterate this is the worst company I have ever engaged with. Their customer service is awful, just absolutely awful. I would not recommend this company. Steer clear at all costs.

2025幎3月17日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Dear Vincent,

I am sorry to hear of your feedback.

However it would appear many of your comments differ from our chain of events. We accept the installer had issues with his van and we apologised profusely for this. There would be no benefit to us delaying a job any longer than necessary and unfortunately these things can happen. Our notes show that you were delighted with the work and we can confirm your house looks fantastic. When performing exterior coating works there can be an element of mess however we always mask windows and cover areas which could be affected however sometimes minor splashes can occur and as explained this will wash away with rainfall. When our installer came back out he inspected your slabs and confirmed this not to be an issue, however we have attempted to contact you on several occasions and left messages this week and have yet to receive a response.

Our customer care manager is not aware of any missed calls from you however we would encourage you to call us on 08006891537 where everything is logged. Please call us back an we are happy to arrange another visit again and have a second inspection performed on your slabs

Kind regards,
Daniel

5぀星のうち5の評䟡

I was very well impressed from stat to


I was very well impressed from stat to finish with ultimate home solutions. I had Henry the sales for the double glazing and his advice was second to none and thank goodness for my windows look beautiful. The company that installed them were very professional and very clean workers. I would highly recommend this company and will use them in future for any further projects.

2025幎6月16日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great review! Its much appreciated

5぀星のうち5の評䟡

You Won't Be Disappointed In Choosing Ultimate Home Solutions

We had searched for a while to upgrade our small, awkward ensuite. Ultimate Home Solutions absolutely exceeded expectations. Kirsty initially came to take measurements, offer options, and provide a quote based on samples. We chose a design, and Kirsty returned to confirm details and address any changes. Installation was completed within the six-week timeframe; Brian and his team worked for four days, finishing precisely at 7:00 PM. One team member dedicated himself to the bathroom, ensuring everything met an extremely high standard, which it has. They also conducted a follow-up visit to ensure our satisfaction and gather feedback. We were thrilled. We knew our renovation would be challenging, and Ultimate Home Solutions did an outstanding job.

I would highly recommend them. They handle all manner of home projects, not just bathrooms—get in touch!

2025幎5月6日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great 5 star review!

5぀星のうち5の評䟡

Cctv and alarm done

Cctv and alarm done. John was fantastic. Craig came out after to make sure I was happy with it afterwards

2025幎6月2日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great review! Its much appreciated

5぀星のうち5の評䟡

Bathroom 


We recently had our bathroom refurbished by Ultimate Solutions. From the first enquiry call everyone has been very helpful.
Kirsty came out and was very informative on the products, planning and design for the bathroom. Within the 2wk timescale quoted the work commenced.
The fitters Desmond, Paul & Brian were all very professional, hard working and friendly.
There was minimal disruption and mess, they cleaned up as they went along. The bathroom took two and a bit days to complete.
This was followed up last week with a visit from Craig to inspect the work and answer any questions outstanding.
We would definitely recommend Ultimate Solutions and will use them again for future work.

2025幎5月12日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great 5 star review!

5぀星のうち5の評䟡

Windows done lovely job

Windows done lovely job. Fitters fantastic. No complaints from start to finish. Would recommended to anyone

2025幎5月28日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great 5 star review!

5぀星のうち5の評䟡

Top class Company


Absolutely brilliant experience from start to finish. The qualities of the product were explained and demonstrated and we went ahead. We were delighted with the end product and the lads who done the job were friendly professional and approachable.we would have no hesitation in recommending this company to anyone and will do so if asked. Thank you so much. Paul and Kate Bailey

2025幎6月9日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great review! Its much appreciated

5぀星のうち5の評䟡

Excellent service - Bathroom Fitted

Fantastic job by Ultimate Home Solutions,from start to finish,standard of materials used for our bathroom is excellent quality

The fitting team were absolutely brilliant,Christian,Elder and Rafiel,always on time,left a clean job and would totally recommend,nothing was to much an effort for them.

First class job left!

2025幎5月12日
自発的なレビュヌ
Ultimate Home Solutions Ltd ロゎ

Ultimate Home Solutions Ltd からの回答

Hi there, Thank you very much for taking the time to leave us a great 5 star review!

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