UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... もっと見る
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... もっと見る
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... もっと見る
企業情報
undercover.co.uk について
当該企業による記述
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop Now連絡先
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, 英国
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
4.6
優良
684件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy
Pleased with the product purchased for my 90 year old mother. Slightly disappointed with the confusion over the delivery date and timescale, although this did not cause any major problems.
2025年6月27日
Was delighted with the product
Was delighted with the product. exactly what i have been looking for. was very pleased with how quickly my item was delivered. i shall definitely be using you again.
2025年7月1日
Great service
Easy to order from and very prompt delivery. Would definitely order from them again.
2025年6月29日
PP Footsies
The service was very quick. I had a problem of my own doing and Michelle that was dealing with it was absolutely brilliant. Excellent customer service would definitely recommend.
2025年6月27日
Fast turnaround from ordering to home…
Fast turnaround from ordering to home delivery. True to size. Online ordering straightforward. Prices very reasonable for good quality items. Really pleased with my new nightwear. Many thanks.
2025年6月7日
Happy with service over the years
I have been buying bras from Undercover for a few years as they stock the ones I prefer. Always good service and good price.
2025年6月5日
Process went smoothly from ordering to…
Process went smoothly from ordering to delivery and dressing gowns are superb.
2025年6月9日
A choice of underwear to suit everyone
I think this is a first class company offering a wide selection of underwear to suit everyone's taste.
This should be your first port of call.
My choice today was the pink satin French knickers
2025年6月7日
Excellent quality items!
Excellent quality items and posted out very quickly. Can highly recommend!
2025年6月7日
Just what I.d been looking for
Just what I.d been looking for. Not used my phone to order anything before. Well pleased.0
2025年6月7日
Quality product and quick delivery
Quality product and quick delivery. Bed jacket was a beautiful colour and is lovely and soft to the touch. Fit is perfect.
2025年6月6日
Yay ... just what I was looking for…
Have been looking for long satin nightdresses for ages and found this site. Really pleased with my purchase of long ivory nightie with lace. Perfect fit and will be ordering again. Delivery was very quick
2025年6月4日
Tights arrived within the time stated…
Tights arrived within the time stated and I feel are good value.
2025年6月4日
Quick and easy returns process.
Unfortunately my purchase did not fit me. However the returns process was quick and easy. Would not hesitate to buy from Undercover again.
2025年6月4日
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