Unicoeye レビュー 1,661

Unicoeye からの回答

2日前

Hi,

Thank you so much for sharing your wonderful experience!

We’re thrilled to hear that you love our black style contacts and find them so comfortable and easy to wear. It’s customers like you who make what we do so rewarding. We truly appreciate your kind recommendation and your support!

We look forward to seeing you again soon for your next pair.

Best regards,
Unicoeye Team

Unicoeye からの回答

2026年4月27日

Hi，
Thank you for your honest feedback. We sincerely apologize for the shipping delay and the issues you experienced with the lenses.

* **Shipping:** While we offer free shipping, 7-14 days is our standard international timeframe. We are working to speed this up.
* **Lens Quality/Fit:** Our lenses are designed to be thin for high oxygen permeability and comfort, though we realize this can make them more delicate to handle. Shifting often occurs if the base curve is not a match or if the lens is inside out.

We want to make this right. Please contact us at **service@unicoeye.com** with your order number, and we will provide a solution

Best regards,
The Unicoeye Team

Unicoeye からの回答

2026年4月27日

Hi,

Thank you so much for your review! We’re glad to hear you’re happy with the lenses and our delivery speed.

We look forward to your next order!

Best regards,

The Unicoeye Team

Unicoeye からの回答

2026年4月27日

Hi,

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed both our service and products.

We look forward to seeing you again for your next pair!

Best regards,

The Unicoeye Team

Unicoeye からの回答

2026年4月27日

Hi,

Thank you so much for your kind words! We're thrilled to hear you love the look and feel of our lenses and that the ordering process was easy for you.

We look forward to serving you again soon!

Best regards,

The Unicoeye Team

Unicoeye からの回答

2026年4月24日

Hi,

Thank you so much for your wonderful review!

We are thrilled to hear that our prescription accuracy, lens comfort, and fast delivery exceeded your expectations. Providing high-quality products at a fair price is always our goal, and it’s great to know we hit the mark for you.

We truly appreciate your support and look forward to serving you again soon!

Best regards,
The Unicoeye Team

Unicoeye からの回答

2026年4月22日

Hi,

Thank you for choosing Unicoeye!

We’re so glad to hear that you’re happy with the shipping speed and that the contact lenses met your expectations. Your satisfaction is our greatest motivation.

If you need anything else or have any questions in the future, please don’t hesitate to reach out.

Warm regards,
Unicoeye Customer Service

Unicoeye からの回答

2026年4月20日

Hi,

Thank you for your feedback and for being a loyal fan of our Elves Green contacts. We truly appreciate the love you’ve shown for this specific style.

At Unicoeye, we are constantly updating and iterating our product collections to bring the latest designs and improved quality to our customers. Because of these regular updates, we cannot always guarantee that a specific style will be sold indefinitely or restocked once it has been phased out. We sincerely apologize for any disappointment this has caused you.

While the Elves Green may not be available, we have many other similar natural-looking styles in our current collection that we believe you would enjoy. We invite you to explore our shop, and we are confident you will find a new favorite.

Thank you for your understanding and support.

Best regards,
The Unicoeye Team

Unicoeye からの回答

2026年4月9日

Hi,

Thank you so much for your incredible feedback!

We were thrilled to read how much you love the lenses. It can be a challenge to find the perfect balance of vibrant color for dark eyes and all-day comfort, so hearing that we hit the mark for you truly made our day!

Thank you again for choosing us. We look forward to serving you again soon!

Best regards,
Unicoeye

Unicoeye からの回答

2026年4月7日

Hi,

Thank you so much for your wonderful review! We are honored to have had you as a loyal customer for years and truly appreciate you recommending us to your friends.

It is also great to hear that our team was able to resolve your issue quickly. Your support means a lot to us, and we look forward to serving you for many more years to come!

Best regards,
Customer Service Team

Unicoeye からの回答

2026年4月7日

Hi,

Thank you for your review. We are thrilled to hear you love the comfort and selection of our lenses!

We sincerely apologize for the shipping delay. We are working hard to improve our delivery speed and hope to provide you with a 5-star experience next time.

Best regards,
Customer Service Team

Unicoeye からの回答

2026年4月3日

Hi,

Thank you so much for taking the time to leave such a wonderful review for us!

We are thrilled to hear that you are happy with our service and our efforts to resolve any issues. At **Unicoeye**, our customers’ satisfaction is always our top priority, and it’s heartening to know that our commitment to "correcting any problem" made a positive impact on your experience.

Your support means the world to our team. We look forward to serving you again soon!

Best regards,
Unicoeye Team

Unicoeye からの回答

2026年3月18日

Hi,

Thank you so much for your lovely review! We're thrilled you love the Koi Butterfly Green lenses - they really are stunning!

We're sure you'll love the Enhanced Purple just as much when you try them. And don't worry, your Topaz lenses will be worth the wait!

Thanks for being such a wonderful customer! ✨

Best regards,
Customer Service Team

Unicoeye からの回答

2026年3月17日

Dear Valued Customer,

Thank you so much for your wonderful review! We're thrilled that you're happy with your purchase. Your support means the world to us! 💙

Best regards,
Customer Service Team

Unicoeye からの回答

2026年3月13日

Hi,

Thank you so much for your wonderful review and for being such a loyal customer for over 11 years!

We're thrilled to hear that you love our products and that you're satisfied with our quality and communication. Your feedback means the world to us, and we're so grateful for your continued trust and support.

We'll continue working hard to maintain the high standards you've come to expect from us. Thank you again for choosing us!

Best regards,
Customer Service Team

Unicoeye からの回答

2026年3月4日

Hi there,

We appreciate your feedback and want to help resolve this issue for you. We've sent you an email requesting your order number and details about the specific concerns.

Once we receive this information, we can review your order and work together to find the best solution. Please check your email and respond when convenient.

Thank you for giving us the opportunity to assist you.

Customer Service Team

Unicoeye からの回答

2026年2月25日

Dear Customer,

We're thrilled you love your contact lenses!

So happy to hear they're comfortable and improving your vision perfectly.

Thank you for choosing us and for taking time to share your experience!

Best regards,
Customer Service Team

Unicoeye からの回答

2026年2月14日

Dear Amazing Customer,

**WOW!** Your enthusiasm is absolutely contagious! 🥰

We're thrilled that you LOVE LOVE LOVE UnicoEye contacts! It makes us so happy to know our lenses are comfortable and help make changing up your look fun and exciting.

Thank you for recognizing our customer service - we truly ARE invested in each customer because amazing people like you deserve the best!

You made our entire day, and we're so grateful to have you as part of the UnicoEye family!

With love and appreciation,
The UnicoEye Team 💕

Unicoeye からの回答

2026年2月11日

Thank you so much for this wonderful review! 🥰

We're absolutely thrilled to have you as a loyal customer - 5 orders and counting! Your continued trust in us means the world to our team.

We're glad our customer service team could help during the shipping delay. We always strive to keep our customers informed and happy, even when unexpected issues arise.

Thank you for being such an amazing part of the Unicoeye family! We can't wait to serve you again soon! ✨

Best regards,
The Unicoeye Team

Unicoeye からの回答

2026年2月2日

Hi,

Thank you so much for your wonderful review! We're absolutely thrilled that you love the Sepia Brown lenses - they really are perfect for that beautiful, natural highlight you mentioned.

Your loyalty and kind words mean everything to us. We're so happy to be part of making your eyes shine!

With gratitude,
Unicoeye Customer Service Team