Had really good help on a call from Rahul, he was really polite and helped me with my query. He was also super patient and explained everything in great detail. Really good service!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have been with Unitel for many years. They done an amazing job at the beginning putting together an excellent package and website. We have recently wanted to update it and this has been a smooth p... もっと見る
These lot are scammers , do not say yes to anything on the phone , they’ll take your money and cause you a lot of headache , don’t say i didn’t tell you so , check their reviews out , they also... もっと見る
Melissa in customer care is excellent at her work in liaising with myself and my business. However sadly still after 3 -5 months of been with Unitel Direct the website they have set up for m... もっと見る
企業情報
当該企業による記述
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
連絡先
Pearson Way, TS17 6PT, Stockton On Tees, 英国
- 03301247118
- trustpilot@uniteldirect.co.uk
- uniteldirect.co.uk
3.9
ほぼ満足
3415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 77％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scam company they offer you the world…
Scam company they offer you the world but when you accept the verbal contract you’re trapped and you won’t receive what you was told at the beginning. Don’t believe the fake positive reviews. They taken their Google reviews down for a reason
2025年7月4日
自発的なレビュー
Unitel Direct Ltd からの回答
Hi Gavinder,
You have made some very bold claims here that are simply not true.
As our business relationship had come to an end some time ago, I will wish you the best of luck for the future.
Many thanks
Unitel.
Just paid 1000 on credit card and next…
Just paid 1000 on credit card and next month another 1050.reduced from 3500 odd..please read my previous feedback.if you are dealing with this company be on high alert!! What is on website is not on contract!!! Read everything at least 5 times and then read again you might find the sticking point that they don't want you too find!! Good luck at least I have shared this info so fore warned is fore armed.CHECK DATES OF CONTRACT END!! ITS NOT 30 TOO 45 DAYS ITS THE 15 DAYS INBETWEEN !!! WIsh I had known this!! This is my families money not mine..please please take note of this.i have had assurance that this is the end of any contract I entered into let's see eh..think I may go back and decline every day of the 15 days out of 365 that I am allowed too cancel just too be sure.have read a sad story of a guy that's still in the circle after 8 years!!! That's alot of money and I feel for him!!!
2025年7月2日
自発的なレビュー
Unitel Direct Ltd からの回答
Hi Timothy,
Thank you for responding to our request for further information.
This isn't a review I would expect to see, considering you are currently on the first page of Google for both websites we have created for you, something we do no guarantee.
As always, you are also listed on the first page of Bing and Yahoo as per our contract, you have premium listings on all of our directories and have been submitted to around 600 online platforms.
I understand that the basis of your review is regarding the automatic renewal on your account. It's worth noting that our terms were made clear to you when you came on board and after this you went ahead and signed a contract too.
Our Customer Journey team had contacted you every month to check in, I truly wish you had raised your concerns sooner, our Customer Services department would've been on hand to help and we may not be in this situation now. I am however happy to see you have come to a positive resolution with regards to your account.
If you do wish to discuss this further, please don't hesitate to contact our Customer Service Centre.
Warmest Regards,
Unitel.
Jason was helpful 1july 2025
2025年7月1日
自発的なレビュー
Jason has been fanatics and very…
Jason has been fanatics and very helpful and very caring
2025年7月1日
自発的なレビュー
Melissa was very helpful in directing…
Melissa was very helpful in directing me through the document
2025年7月1日
自発的なレビュー
No issues at all with anything
No issues at all with anything. Mellissa goes that extra mile to help with anything needed and if there is she gets it done for you.
2025年6月30日
自発的なレビュー
Jason is really great and keeps me…
Jason is really great and keeps me updated every month
2025年6月30日
自発的なレビュー
Melissa was exemplary in her attention…
Melissa was exemplary in her attention to customer service.
2025年6月27日
自発的なレビュー
I not trust this company
Do not trust this company. Total and utter scammers. Gloves off now. I've been patient with this company. But now the gloves are coming off. I have face book photos of all the posts of people they have ripped of. Web site they built was a joke. Basic site that a child could have done. Constantly threating me with court action. Debt collectors don't seem to understand the law. I've asked the debt company not email, call or message me. My call was recorded. Any more communication will result in a police complaint. Will be reporting to trading standards. Reported to police for harassment. I seriously look forward in Thier reply. They have refused to send myself all telephone conversations with them.
2025年6月27日
自発的なレビュー
Melissa is great!
Melissa is great, she calls me once or twice a month with progress updates and when I request any amendments, She does them on the spot.
2025年6月27日
自発的なレビュー
Many thanks for Jason's helpful advice…
Many thanks for Jason's helpful advice and guidance
2025年6月27日
自発的なレビュー
Well done Melissa 5 Stars
HI, just giving a review for my very supportive customer service provider Melissa, she is very polite, listens to my question and concerns, also has very good knowledge. I have no issues with giving 5 star report. I wish all telephone ops had her mannerism. Keep up the good work.
Chris Moore (Whitehaven launderette).
2025年6月18日
自発的なレビュー
Very happy with service meliss with a…
Very happy with service meliss with a service very happy working with her she is very kind very kind and gentle on the phone
2025年6月26日
自発的なレビュー
Absolutely brilliant service
Absolutely brilliant service, jason and austin were a massive help, very skillful.
2025年6月26日
自発的なレビュー
Jason was a great help with advice for…
Jason was a great help with advice for moving on my business
2025年6月24日
自発的なレビュー
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