Unity Auto Finance レビュー 210

TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was turned down several times by others due to circumstances beyond my control. Thanks to Unity I am now driving the car I have always wanted. The process was quick and the staff were ultra helpful,... もっと見る

企業が回答しました

5つ星のうち5の評価

They were very polite and explained everything clearly and nothing was too much trouble when I asked questions

企業が回答しました

5つ星のうち5の評価

From start to finish, Unity have been fantastic! They gave me a chance and they have always been clear un communication. Austin has been an Angel in closing my account and I cannot rate them all hig... もっと見る

企業が回答しました

5つ星のうち5の評価

Thank you unity auto finance, for making the impossible possible!! I am now drving the car i have dreamed off all my life, I knocked at every door and no one ever answers,but Unity auto gives... もっと見る

企業が回答しました

企業情報

  1. オート ファイナンス・ローン会社

当該企業による記述

Unity Auto Finance offers a more sustainable and affordable way to finance your car, so you can save money and reduce your impact on the environment without paying a premium. We're a car finance company with a conscience. We'll give you an instant tailored car finance quotation and our best available rate based on your unique Uniscore TM soft credit search. You can use our unique car finance calculator to work out the best figures for either Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements, and then choose from thousands of cars on our website and apply online when you're ready. We’re a lender not a broker, so there are no middlemen. When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Car finance with a conscience

当該企業による記述

Save money, save time, help our planet. We're a Plannet Zero Certified carbon neutral business.
At Unity Auto Finance we’re conscious of the impact our industry has on the environment. As part of the DSG Finance Group, our growing concerns about climate change started off Unity’s journey to see how we could become more sustainable as a company and reduce the carbon footprint created by the day-to-day operations of our business and the cars we finance.

Finance a car and we'll plant a tree on your behalf

Unity - reforesting with Mossy Earth

Unity  - reforesting with Mossy Earth
When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

連絡先

4.8

優良

TrustScore 5段階評価の5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Bad customer experience

You sent the money to the wrong car garage last week and I still have no car but you have still set up a direct debit but you are not bothered about your customer service

2023年8月20日
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

We greatly appreciate you bringing this matter to our attention. Regrettably, there was an automated administrative oversight which came to our notice this morning through the broker you've been in contact with. We've thoroughly reviewed our communication channels and have not found any correspondence from you on this matter. Immediate action was taken to investigate and address the issue, and we've arranged for the funds to be transferred today.
We are absolutely committed to resolving this matter promptly and efficiently. Rest assured, we take this situation very seriously and have already implemented measures to prevent such errors from occurring in the future. Your satisfaction is of utmost importance to us, and we deeply regret any disruption this may have caused.

5つ星のうち4の評価

There was a lot of backwards and…

There was a lot of backwards and forwards having to send things three or four times in the end we got there was a long process

2023年6月4日
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

Thanks for taking the time to reply. We understand that it may have been a lengthy process, and we appreciate your patience and perseverance throughout. If there is anything else we can do to improve the efficiency or streamline future interactions, please let us know. Your feedback is valuable to us, and we're committed to continuously enhancing our processes to better serve you.

5つ星のうち5の評価

Customer care

Great experience from start to finish David took care of everything and I would definitely recommend to my friends and family anyone looking a car

2023年5月29日
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

I hope you are enjoying your vehicle and thank you for your review.

5つ星のうち5の評価

Really quick and easy

Really quick and easy. The team were really helpful on getting the finance sorted for my car.

2023年5月29日
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

Thank you for your review James. If you need any further support we are here to help you!

5つ星のうち5の評価

It was so easy to understand step by…

It was so easy to understand step by step by filling in the application form for my car and the other documents what I had to do from your experience and knowledge about finance a car thank you so much for your help very, very, happy customer 👍👍👍👍

2023年5月29日
5つ星のうち5の評価

We had been sold a faulty car and began…

We had been sold a faulty car and began the process to hand it back and get a refund. We dealt with Louis who has been an absolute diamond and has fought our corner the whole way through. Excellent customer service. Thanks Louis 😊

2023年5月18日
自発的なレビュー
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

Thank you Lisa. Your review was shared with Louis and the team. Louis was very grateful that you had taken the time to do this and it's very appreciated.

5つ星のうち5の評価

Excellent customer service

Unity Auto Finance have been very professional in assisting me to purchase a car.
They have excellent customer service on the telephone.
Their online service provides access to all documentation, which is fully understandable.
Thank you for a very good service.

2023年4月10日
5つ星のうち5の評価

Great service

Great service, quick and easy without hassle, exactly how you'd want a company specialising in anything to be.

2023年4月10日
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

Thank you Joshua for your review. Please do not hesitate to get in touch if we can help you further,

5つ星のうち5の評価

Best finance team

My experience was great with unity fiance..

2023年4月2日
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

I hope you are still getting an excellent service from Unity? Thank you for taking the time to respond to our review request.

5つ星のうち5の評価

Customer services replied to my email…

Customer services replied to my email very quickly. I sent email over the weekend and then first thing Monday morning I’ve had my reply

2023年4月2日
Unity Auto Finance ロゴ

Unity Auto Finance からの回答

I should have been a lot quicker to thank you for your feedback! Customer Services are very grateful to you for your review. Thank you

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報