Outstanding service from start to finish. The entire process was fast, smooth, and extremely professional. The team is very knowledgeable, kind, and takes the time to explain everything clearly. The... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
There are quite a few clinics offering similar services to UPGUYS…. But what sets UPGUYS apart is their customer service. They are quick to respond and address any questions. I have been with UPGUYS f... もっと見る
企業が回答しました
The process is quick and simple. You answer some questions. Get approved. Get bloodwork done. Then talk about the program. And you are on your way back to having a more healthy testosterone level. Cle... もっと見る
企業が回答しました
Amazing service, quick delivery, reasonable prices. The easiest way to get your test in check! No complications, hidden fees or other undesirable surprises. They listen, and do everything in their pow... もっと見る
企業が回答しました
企業情報
当該企業による記述
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.9/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
連絡先
224-3989 Henning Drive, V5C 6P8, Burnaby, カナダ
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4.9
優良
383件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’ve been with UP for almost two years…
I’ve been with UP for almost two years now, and my experience has been nothing short of outstanding. From day one, the entire process has been professional, straightforward, and incredibly well managed.
The results have honestly exceeded my expectations, and the level of care and support has been excellent throughout. Anytime I’ve had a question or needed assistance, I’ve received a quick response from a friendly, knowledgeable team that genuinely seems to care about their patients.
It’s refreshing to deal with a company that delivers exactly what they promise. If you’re considering TRT and are looking for a clinic that’s professional, responsive, and easy to work with, I wouldn’t hesitate to recommend UP. It’s been one of the best health decisions I’ve made.
2026年6月10日
UPGUYS からの回答
Hi Nicholas,
Thank you for your thoughtful review and for trusting UPGUYS over the past two years.
We're delighted to hear that your TRT care experience has been positive and that our team has provided the responsive support and professionalism you were looking for. Your feedback means a great deal to us, and we're grateful for your recommendation.
UPGUYS Care Team
Super straightforward
Super straightforward, got right to the heart of the issue and simple treatment 5/5
2026年6月10日
UPGUYS からの回答
Hi Jason,
Thank you for the 5-star review! We're glad you found the process straightforward and that we were able to help you get started with a simple treatment plan.
We appreciate your support.
UPGUYS Care Team
UPGUYS からの回答
Hi Chris,
Thank you for your review! We're glad to hear the process was smooth and appreciate your recommendation.
UPGUYS Care Team
UPGUYS からの回答
Hi Mike,
Thank you for your review! We're glad to hear you had a great experience with our customer service team and appreciate your recommendation.
UPGUYS Care Team
UPGUYS からの回答
Hi Nathan,
Thank you for your feedback! We're glad to hear you found our team helpful, informative, and responsive throughout your experience.
We appreciate your recommendation and support.
UPGUYS Care Team
Very professional and discreet
Very professional and discreet. You don't have to visit a doctor, and the pharmacy, and the product arrives in the mail in a few days. You talk to a doctor over the phone. I highly recommend using Upguys.
2026年6月10日
UPGUYS からの回答
Hi Chris,
Thank you for your review! We're glad to hear you found the process professional, discreet, and convenient. Making access to care simple and accessible is something our team works hard to provide.
We appreciate your recommendation and support.
UPGUYS Care Team
Thumbs Up for UpGuys!!
I was initially using a different provider and was very disappointed as the cost were ridiculously high. Switched to UpGuys this month and thrilled with the simplicity of the process and affordability.
2026年6月10日
UPGUYS からの回答
Hi Carl,
Thank you for sharing your experience! We're glad to hear the switch to UPGUYS has been a positive one and that you've found the process simple and affordable.
We appreciate your trust and are happy to have you with us.
UPGUYS Care Team
Upguys has been great to deal with from…
Upguys has been great to deal with from a customer service aspect. The products really work well also.
2026年6月10日
UPGUYS からの回答
Hi Tyler,
Thank you for your feedback! We're glad to hear you've had a great experience with our customer service team and that you've been happy with your treatment experience.
We appreciate your support and trust in UPGUYS.
UPGUYS Care Team
Simple startup
Simple startup, no bs.easy instructions, professional. Wish I found out about this sooner!!!
2026年6月10日
UPGUYS からの回答
Hi Donald,
Thank you for the great review! We're glad you found the process simple, professional, and easy to follow.
We appreciate your support and are happy to have you with us.
UPGUYS Care Team
Great experience
Thorough screening, reasonable Doctor, speedy service and quality products.
2026年6月10日
UPGUYS からの回答
Hi Bill,
Thank you for your review! We're glad to hear you had a great experience and appreciated the thorough screening, physician support, and speedy service.
We appreciate your trust in UPGUYS.
UPGUYS Care Team
Fast and easy!
The process from the start was simple, professional and extremely fast.
I will be looking to use more of their services
2026年6月10日
UPGUYS からの回答
Hi Dan,
Thank you for your review! We're glad you found the process simple, professional, and fast.
We appreciate your trust and look forward to supporting you again in the future.
UPGUYS Care Team
UPGUYS からの回答
Hi David,
Thank you for your review! We're glad to hear your experience was professional, discreet, comfortable, and prompt.
We appreciate your support.
UPGUYS Care Team
Extremely efficient
Extremely efficient, professional, and discreet. And a painless, easy process.
2026年6月10日
UPGUYS からの回答
Hi Jeff,
Thank you for your review! We're glad you found the process efficient, professional, discreet, and easy from start to finish.
We appreciate your support.
UPGUYS Care Team
UPGUYS からの回答
Hi Richard,
Thank you for your review! We're pleased to hear that everyone you interacted with was professional throughout your experience.
We appreciate your support.
UPGUYS Care Team
Wish I started sooner!!
Great customer service!
Knowledgeable doctors!
Wish I started sooner!
2026年6月10日
UPGUYS からの回答
Hi Jeff,
Thank you for the great review! We're glad you've had a positive experience with our customer service team and physicians.
We appreciate your trust and are happy to hear you're wishing you'd started sooner.
UPGUYS Care Team
Top Notch!
My interaction with UPGUYS found them to be very professional and attentive to the best interests of clients. Discrete and efficient.
2026年6月9日
UPGUYS からの回答
Hi David,
Thank you for your kind words! We're glad to hear you found our team professional, attentive, discreet, and efficient.
We appreciate your trust and support.
UPGUYS Care Team
Great communication between doctor and…
Great communication between doctor and patient. Fast delivery and an overall feeling that things were on done right.
2026年6月3日
UPGUYS からの回答
Hi Stephen,
Thank you for your review! We're glad to hear you appreciated the communication with your doctor, the fast delivery, and the overall experience.
We appreciate your trust in UPGUYS.
UPGUYS Care Team
UPGUYS からの回答
Hi Sam,
Thank you for your review and for highlighting the quick, on-time, and painless experience. We're glad to hear everything was efficient and met your expectations. Providing convenient, reliable care and support is something our team works hard to deliver, and we appreciate you taking the time to share your feedback.
UPGUYS Care Team
The process is super simple
The process is super simple. The medical practitioners are great. Never an issue yet. Highly recommended.
2026年6月5日
UPGUYS からの回答
Hi Brent,
Thank you for the recommendation and for sharing your experience. We're pleased to hear that you've found the process simple and that our medical practitioners have consistently provided great care. Making men's health care accessible, convenient, and reliable through our Canadian telehealth platform is a priority for our team, and we're grateful for your trust and support.
UPGUYS Care Team
UPGUYS からの回答
Hi Ryan,
Thank you for your feedback. We're glad to hear that everything has been great so far. We appreciate your trust in our team and look forward to continuing to provide you with a positive and seamless experience.
UPGUYS Care Team
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