Outstanding service from start to finish. The entire process was fast, smooth, and extremely professional. The team is very knowledgeable, kind, and takes the time to explain everything clearly. The... ãã£ãšèŠã
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There are quite a few clinics offering similar services to UPGUYSâŠ. But what sets UPGUYS apart is their customer service. They are quick to respond and address any questions. I have been with UPGUYS f... ãã£ãšèŠã
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The process is quick and simple. You answer some questions. Get approved. Get bloodwork done. Then talk about the program. And you are on your way back to having a more healthy testosterone level. Cle... ãã£ãšèŠã
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UPGUYS has changed my life. Their discrete, courteous, professional and prompt service is commendable. For example, when they reach out to check in on my needs, they immediately fulfill my requests. N... ãã£ãšèŠã
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UPGUYS is Canadaâs leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mailâs 2025 list of Canadaâs Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies â one in Burnaby, BC (West) and one in Toronto, ON (East) â that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.9/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
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224-3989 Henning Drive, V5C 6P8, Burnaby, ã«ãã
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canadaâs TRT & Hormone Platform
4.9
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UPGUYS ããã®åç
Hi Monti,
Thank you for your feedback. We're pleased to hear you had a great experience with our doctors. Providing responsive, professional care through our Canadian telehealth platform is always our goal, and we appreciate you taking the time to share your experience.
UPGUYS Care Team
They make easy and straightforward andâŠ
They make easy and straightforward and very happy with the results so far
2026幎6æ24æ¥
UPGUYS ããã®åç
Hi Jeffrey,
Thank you for your kind feedback. We're glad to hear you found the process easy and straightforward, and that you're happy with your results so far. We appreciate your trust in our team and are grateful you took the time to share your experience.
UPGUYS Care Team
Service rapide, efficace, aucun frais caché
La consultation a été rapide aprÚs la prise de sang. Suite à la consultation jai reçu le produit en dedans de 48h. Aucun frais caché. Je recommande.
2026幎6æ24æ¥
UPGUYS ããã®åç
Bonjour Dany,
Merci beaucoup pour votre excellent commentaire. Nous sommes ravis d'apprendre que votre consultation s'est déroulée rapidement, que vous avez reçu votre traitement dans les 48 heures et que notre processus vous a semblé transparent, sans frais cachés. Merci pour votre recommandation et pour la confiance que vous accordez à notre équipe.
UPGUYS Care Team
The product coming out of upguys isâŠ
The product coming out of upguys is premium quality...never had any issues ordering or dealing with them. Communication and service is where they exceed my expectations. Been a long time customer and will be going forward
2026幎6æ23æ¥
UPGUYS ããã®åç
Hi Joe,
Thank you for your continued trust and support over the years. We're delighted to hear you've consistently found our products to be high quality and that our communication and service have met your expectations. It means a great deal to have you as a long-time customer, and we look forward to continuing to support your men's health journey.
UPGUYS Care Team
Always there to answer any questions
Always there to answer any questions. I didn't feel rushed through all the consultations , very knowledgeable doctors Thank you UPGUYS
2026幎6æ24æ¥
UPGUYS ããã®åç
Hi Pedram,
Thank you for your thoughtful feedback. We're so glad to hear you felt supported throughout your consultations and never rushed. Providing knowledgeable, attentive care and taking the time to answer every question are priorities for our team. We truly appreciate your trust and your kind words.
UPGUYS Care Team
Great experience.
2026幎6æ24æ¥
UPGUYS ããã®åç
Hi Mina,
Thank you for your feedback! We're delighted to hear you had a great experience. We appreciate your support and look forward to continuing to provide you with excellent care.
UPGUYS Care Team
Easy to talk to
Easy to talk to, answered all of my questions and quick delivery! Great customer service 5 stars
2026幎6æ24æ¥
UPGUYS ããã®åç
Hi Joseph,
Thank you for the wonderful review! We're glad to hear our team was easy to talk to, answered all your questions, and that your order arrived quickly. It's great to know our customer service made such a positive impression. We truly appreciate your support.
UPGUYS Care Team
Very professional and quick to ship andâŠ
Very professional and quick to ship and respond to any questions
2026幎6æ24æ¥
UPGUYS ããã®åç
Hi Swolverine,
Thank you for your kind feedback! We're glad to hear you found our team professional, responsive, and that your order was shipped quickly. We appreciate your support and look forward to continuing to provide you with excellent service.
UPGUYS Care Team
The administration has been patient andâŠ
The administration has been patient and informative. I couldnât ask for more.
2026幎6æ22æ¥
UPGUYS ããã®åç
Hi David,
Thank you for your feedback. We're glad to hear our team was patient and informative throughout your experience. We appreciate your support.
UPGUYS Care Team
Provider switch - UpGuys is amazing
I switched from another provider in May, who i wasn't happy with. UpGuys has provided me with an amazing service so far. Not only am I saving money, I received the order faster and got personalized advice on how to continue to be successful in my usage of their service
2026幎5æ28æ¥
UPGUYS ããã®åç
Hi Owen,
Thank you for sharing your experience. We're glad the transition was smooth and that you've found value in our service, from faster delivery to personalized support. It's great to hear our team has helped you stay on track, and we appreciate your trust in UPGUYS.
UPGUYS Care Team
GREAT TEAM OF PEOPLE
GREAT TEAM OF PEOPLE. THEY MAKE SURE ALL THE BASES ARE COVERED. SERVICE IS GREAT, DELIVERIES ARE ON TIME. IT TOOK A FEW DAYS TO RECEIVE THE PRODUCT. HIGHLY RECOMMENDED! MEDICAL STAFF WAS GREAT!
2026幎6æ1æ¥
UPGUYS ããã®åç
Hi Justin,
Thank you for the recommendation and kind words. We're thrilled to hear that our medical and support teams have provided a great experience, and that your delivery arrived promptly. We appreciate your trust and are glad we could help make the process smooth from start to finish.
UPGUYS Care Team
UpGuys is very quick and responsive theâŠ
UpGuys is very quick and responsive the physicians listen to concerns and react appropriately.
Delivery is quick and easy
I have had 5 friends join since beginning.
2026幎6æ15æ¥
UPGUYS ããã®åç
Hi Craig,
Thank you for your feedback and support. We're glad to hear you've found our team responsive, attentive to your concerns, and that delivery has been quick and convenient. It means a lot that you've recommended us to your friends, and we truly appreciate your trust.
UPGUYS Care Team
Everyone was first class
Everyone was first class. Quick and seamless process. Highly recommend UPGUYS.
2026幎6æ17æ¥
UPGUYS ããã®åç
Hi Roger,
Thank you for your review and recommendation. We're pleased to hear you found the process quick, seamless, and first class from start to finish.
We appreciate your trust in UPGUYS and look forward to continuing to support your men's health journey.
UPGUYS Care Team
Great business for sure!
Great results, awesome customer service, they are super efficient. I mean I had a question they had me booked in 2 days with the NP. Itâs been 4 months with them and Iâm super impressed.
2026幎6æ17æ¥
UPGUYS ããã®åç
Hi Matt,
Thank you for the great feedback. We're thrilled to hear you've had such a positive experience with our team over the past four months. Providing efficient service, timely access to our Nurse Practitioners, and responsive support is something we work hard to deliver, so it's wonderful to know that stood out to you.
We truly appreciate your trust in our care team and look forward to continuing to support your health journey.
UPGUYS Care Team
Andrew
I really like how quick they get back to me.
Straight facts this is what you have to do to get your health back on track
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Itâs been a year for me.
What a difference
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2026幎6æ17æ¥
UPGUYS ããã®åç
Hi Andrew,
Thank you for the fantastic feedback and for being with us for the past year. We're thrilled to hear that the responsiveness of our team and the straightforward approach to care have made such a positive difference in your experience.
Itâs especially rewarding to know youâve seen meaningful progress over time. We truly appreciate your trust and support, and we look forward to continuing to be part of your health journey.
UPGUYS Care Team
I recommend it's really good company!!!!
2026幎6æ17æ¥
UPGUYS ããã®åç
Hi Eddy,
Thank you for your recommendation and kind words! Weâre delighted to hear that youâve had a positive experience with our team. Your support means a lot to us, and we appreciate you taking the time to share your feedback.
UPGUYS Care Team
The Benchmark for online TRT in Canada
I've been with Upguys for over a year now. Have nothing but great things to say. Great service, great Drs and specific designing to your needs. They're always on top of the end date of your prescription. Getting you the requisition form to get your lab work done and refill on your prescription. Great customers service and correspondence. Just overall a big 5 stars from me. TRT has changed my life in a massive positive way. I'm very happy I chose Upguys for this. They haven't let me down. So if you're looking for an online clinic, search no more. Or you've been thinking about hormone replacement therapy? I would highly recommend Upguys.
2026幎6æ17æ¥
UPGUYS ããã®åç
Hi Remi,
Thank you for sharing such a thoughtful review and for trusting UPGUYS with your care for over a year. We're grateful to hear that you've had a positive experience with our doctors, care team, prescription management, lab requisitions, and ongoing communication.
It's especially meaningful to know that your TRT treatment experience has had such a positive impact on your life. Our goal is to provide personalized testosterone replacement therapy through a licensed Canadian telehealth platform, while making the process as convenient, responsive, and supportive as possible from start to finish.
We truly appreciate your recommendation and your confidence in UPGUYS as a Canadian TRT provider. Thank you for being part of our community and for taking the time to share your experience.
UPGUYS Care Team
itâs only been 2 weeks and my energyâŠ
itâs only been 2 weeks and my energy level is up. My mood seems to be better as well. looking forward to the next 2 weeks!
2026幎6æ17æ¥
UPGUYS ããã®åç
Hi Edgar,
Thank you for sharing your experience. We're glad to hear you're already noticing positive changes in your energy and mood. We appreciate your trust in UPGUYS and look forward to continuing to support you throughout your TRT journey.
UPGUYS Care Team
UPGUYS ããã®åç
Hi Samuel,
Thank you for your review! We're glad to hear you had a great experience and found the process easy from start to finish. We appreciate your support and trust in UPGUYS.
UPGUYS Care Team
UPGUYS ããã®åç
Hi Jeremy,
Thank you for your feedback! We're glad to hear you found the process quick and easy to use. We appreciate you choosing UPGUYS and taking the time to share your experience.
UPGUYS Care Team
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