Can’t rate this company any higher. They were the best price of everyone that quoted me, including the council run scheme. I was a bit worried that get what you pay for but not at all. I c... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I chose Upvolt because they were a local company with a good reputation.. And in this I was not disappointed. The whole experience of having my solar panels and battery fitted was interesting and ex... もっと見る
企業が回答しました
I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... もっと見る
企業が回答しました
I noticed a leak in the cupboard around our hot water tank. Upvolt Sussex sent an engineer out very quickly and discovered the expansion tank needed replacing. After the parts were ordered Keith came... もっと見る
企業が回答しました
企業情報
当該企業による記述
Upvolt helps homeowners take control of their energy with smart solar, battery storage and home energy management systems designed for your home. We know installing solar or upgrading your home energy system can feel confusing. There are lots of companies, lots of products, and it’s hard to know who to trust. The industry has become a race to the bottom in many places, with systems installed quickly and support disappearing afterwards. That’s not how we work. We provide a full end-to-end service, from system design and installation through to grid connection, monitoring and long-term support. Our goal isn’t just to install a system, it’s to build something that works for your home and continues working for years to come. Our regional teams bring over 15 years of experience in solar and home energy systems, combined with the support of a wider national network. This allows us to deliver high-quality installations while still providing local service and ongoing support. We believe homeowners should feel confident and informed when making decisions about their energy, not pressured or confused. That’s why we focus on honest advice, quality installations and long-term customer support. We’re not just here for the installation. We’re here for the life of your system.
連絡先
A2 Ropemaker Park, Hailsham, BN27 3GU , London, 英国
- +44 204 538 4142
- contact@upvolt-energy.com
- upvolt-energy.com
4.7
優良
630件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Still waiting MCS and completion documents
The initial conversations were great. Installation booked and sorted. Had a problem on the day with battery not communicating with inverter but I resolved that later and bird netting was forgotten but rectified before scaffolding went.
Received DNO a few weeks ago with installation backend of April. Since then I requested the completion documents and warranties as well as MCS certificate but I keep being told there’s a delay. We’re over 2 months after installation and not received them after sending payment after installation.
2026年4月29日
自発的なレビュー
Upvolt Energy からの回答
Hi George, thank you for reaching out. We're sorry to hear about your experience.
We're glad our support team has already been in touch and are in discussions with you. If you need to get in touch for any other reason, please email us at support@upvolt-energy.com or call us on 020 4538 4142.
The Upvolt Team
Keith came to service our Mitsubishi…
Keith came to service our Mitsubishi heat pump and found a few items that needed to be fixed. He was very knowledgeable and professional. He said he will visit a few times at the start of winter to make sure all is running efficiently in real time. It was good to find a local engineer that will support as and when we need it. Highly recommended Keith.
2026年6月25日
自発的なレビュー
Upvolt Energy からの回答
Hi Mike,
Thank you so much for the kind words! It's great to hear Keith's knowledge and professionalism allowed him to identify the issues and put a plan in place to make sure your system is running efficiently through the winter. We'll make sure Keith hears your lovely feedback.
If you ever have any questions about your system, we're always here.
The Upvolt Team
Full heating service
Full heating service done today.
As usual the service engineer was brilliant, always courteous ,very efficient and helpful if you have questions.
2026年6月25日
自発的なレビュー
Upvolt Energy からの回答
Hi,
Thank you so much for the kind words! It's great to hear your heating service went well and that you were happy with our engineer.
It's great to have you as a customer.
The Upvolt Team
Keith came out to service our heat pump…
Keith came out to service our heat pump system. Keith was very knowledgeable and answered all of my questions.
He was very polite and respectful of my property .
We had to arrange another visit and Shontel was very helpful and organised the follow up visit with Keith once the parts were in.
They are worth their weight in gold ! X
Highly recommend this company.
2026年6月24日
自発的なレビュー
Upvolt Energy からの回答
Hi Tracey,
Thank you so much for the kind words! It's great to hear Keith's knowledge and professionalism made such a positive impression. We aim to always provide consistent scheduling and support throughout the process, so we're pleased everything happened as expected. We'll make sure Keith and Shontel hear your lovely feedback.
The Upvolt Team
Keith was great
Keith was great. Serviced my heat pump and tuned it up to increase efficiency. Very helpful and polite. A credit to the company. Thank you
2026年6月23日
自発的なレビュー
Heat pump annual service
Keith arrived today to service my air source heat pump for the first time. He was helpful and efficient, and gave me useful advice on maintaining the pump. It's reassuring to know that Upvolt will be there to help if I ever need it.
2026年6月22日
自発的なレビュー
Très bien satisfaite de la conseillère Mme lucienne
Très satisfaite de Mme lucienne
2026年6月22日
自発的なレビュー
Shontel and Keith were brilliant today…
Shontel and Keith were brilliant today a credit to the company.
Shontel for arranging our repair at short notice and sourcing the part for our heat pump.
And Keith for carrying out the repair in a thorough and efficiant manner, explaining to me what he was doing in an easy to understand way.
2026年6月18日
自発的なレビュー
Je vous le conseil
Je vous le conseil , les conseiller sont à l’écoute et surtou compréhensible au situation du client FOURNISSEUR À RECOMMANDER
2026年6月16日
自発的なレビュー
Personal touch
Personal touch. Excellent knowledge and service. Always friendly and good advice.
2026年6月12日
自発的なレビュー
Very pleased with the installation and technology
Installation expérience was good the guys worked well with our other building contractors undertaking the construction work to successfully complete the install
2026年6月10日
自発的なレビュー
A professional and reliable company
The previous company that we used to service our air source heat pump and boiler ceased trading so I approached Upvolt. What a superb company. They dealt with my request promptly and efficiently. They were transparent about costs and they sent Keith. Keith is an excellent and experienced engineer who was very diligent in ensuring that our aging system was working well. He was courteous and explained everything in a non patronising way. He worked cleanly and efficiently.
I am happy to recommend .
2026年6月10日
自発的なレビュー
We have used Upvolt for many years
We have used Upvolt for many years, installing our heating system in our self-build. We have always been impressed by the professional nature of the team from the office to the engineers. We now use Upvolt to continue the servicing on the ASHP system. Keith is always polite and efficient, leaving the workspace clean and tidy. Any work that needs done is always well explained.
2026年6月5日
自発的なレビュー
Sam est très gentil et a répondu à…
Sam est très gentil et a répondu à toutes mes questions
2026年6月4日
自発的なレビュー
I very rarely give reviews, so sorry
I very rarely give reviews, so sorry, but their company email address bounced and phone number didn't go through. I was messaging after work at 5.30pm ish, but they didn't allow me to leave a message or send an email for them to receive tomorrow. Just seemed odd, so sorry if they're a nice company.
Also the only company that quoted me solar panels without offering to view my house in person, which made me nervous X
2026年5月18日
自発的なレビュー
Upvolt Energy からの回答
Hi Rebecca, thank you for taking the time to leave a review. We’re sorry to hear you experienced difficulty getting through to us.
We’d like the opportunity to look into this properly. Our usual process involves providing an initial quote, followed by a full site visit and survey before any installation work is carried out, so we’d like to better understand what happened in your case.
Please contact our support team at support@upvolt-energy.com and we’ll be happy to investigate this further and respond directly.
Thank you again for bringing this to our attention.
J'ai bien compris mon interlocutaire…
J'ai bien compris mon interlocutaire bien aimable et compétent
2026年4月1日
自発的なレビュー
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