Urban buck ロゎ
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Urban buck レビュヌ 

24
•
TrustScore 5段階評䟡の3.5

3.3

り゚スタン アパレル専門店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

My order has been sitting in my hometown distribution center since 12-26-24. They are no longer responding to my emails. Assuming the product is actually there, it could be delivered within 15 minut... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I purchased two Anakin Skywalker gauntlets because I was unsure about sizing. Both packages arrived quickly and the quality of the product was better than expected! I am really pleased with what I rec... もっず芋る

5぀星のうち4の評䟡

I purchased a neon hoodie from Urban Buck, though i got the shipping a bit late from the time given but the quality and fabric is up to mark. The most appealing part is the vibrant color which exactly... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered a lightweight quilted puffer jacket as recomended by one of my collegue. I was in search for this design and yes my decision was right to made a purchase from Urban Buck. Firstly, i bit co... もっず芋る

䌁業情報

  1. り゚スタン アパレル専門店

圓該䌁業による蚘述

Urban Buck is a one-stop shop for all of your urban fashion needs. Urban Buck takes pride in our vast selection of products ranging from streetwear to footwear and everything in between. Our goal is to provide the best customer service and a wide variety.

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3.3

たあたあ

TrustScore 5段階評䟡の3.5

24件のレビュヌ

5぀星
4぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.3

すべおのレビュヌ

(24)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

No delivery no support

My order has been sitting in my hometown distribution center since 12-26-24. They are no longer responding to my emails. Assuming the product is actually there, it could be delivered within 15 minutes.
I also paid for shipping protection but nothing on the website to utilize it. Seems fishy.

2024幎12月26日
自発的なレビュヌ
Urban buck ロゎ

Urban buck からの回答

Dear Todd Venneri

We sincerely apologize for the inconvenience you’ve experienced. This is certainly not the level of service we aim to provide, and we deeply regret the delay and lack of communication on our end.

Could you please share your order ID with us so we can immediately investigate the issue? Once we confirm your order details, we will prioritize resolving this matter, including offering you a refund if necessary.

Thank you for bringing this to our attention. We value your patience and understanding, and we’re committed to making things right for you.

Best regards,
Robert,
Customer Support Urban Buck

5぀星のうち1の評䟡

I would give 0 stars if possible

I would give 0 stars if possible. This company is a scam. I paid for expedited 3-5 day shipping and my order was delivered to the wrong address 19 days later. Their customer service number is fake and email only generate an auto reply where no one follows up. Do not order from this company.

2024幎7月12日
自発的なレビュヌ
Urban buck ロゎ

Urban buck からの回答

We are truly sorry for the disappointment and inconvenience you have experienced with your recent order. We understand how frustrating this situation must be and deeply regret the delay and misdelivery of your package.

Please check your inbox, as we have issued a full refund, including the expedited shipping fee you paid.

We want to assure you that we are not a scam. As a newly launched online business, we are currently facing some technical and communication challenges. Our team, including the owner, is dedicated to resolving these issues promptly.

Once again, we sincerely apologize for the trouble caused. As a gesture of our apology, you do not need to return the parcel. Please accept it with our heartfelt apologies.

Thank you for your understanding and patience.

Best regards,

5぀星のうち1の評䟡

There jacket size do not fit the


There jacket size do not fit the American standard ordered a large and they send me a 2xl which is short in the arms and tight in the chest,and I have tried to email them for a refund and the don’t answer emails it’s been a week, also it took over a month for pkg to arrive, be AWARE

2024幎4月4日
自発的なレビュヌ
5぀星のうち1の評䟡

This company is a scam

This company is a scam. Do not order. They say they are in Dallas, but I was charged an international POS fee when I ordered. I was charged but never received the product.

2024幎3月14日
自発的なレビュヌ
Urban buck ロゎ

Urban buck からの回答

Hello Chris

Thank you for providing your feedback on Trustpilot. We're sorry to hear about your experience with our products and policies.

To assist you further and address your concerns, could you please provide us with the Order ID associated with your purchase and some details about the product you received? Additionally, kindly let us know if you placed your order directly on our website or through Amazon. If possible, please provide the name or any details of the product you ordered.

This information will help us investigate the matter thoroughly and provide a suitable resolution.

We value your feedback and aim to ensure the best possible experience for our customers.

Looking forward to your response.

Best regards,
Jack Samuel
Customer Support - Urban Buck

5぀星のうち5の評䟡

High Quality Shirts

I received the women's 3/4 length baseball tee and really have been loving it so far! The size was true to my standard size and the material is super soft. I like the bold neon sleeves that accent the shirt and make it pop. Highly recommend!

2024幎1月14日
自発的なレビュヌ
5぀星のうち4の評䟡

Anakin Skywalker gauntlet

I purchased two Anakin Skywalker gauntlets because I was unsure about sizing. Both packages arrived quickly and the quality of the product was better than expected! I am really pleased with what I received and customer service was great at assisting me with the return of the product that didn’t fit. I will for sure be buying from them again!

2023幎11月18日
自発的なレビュヌ
5぀星のうち1の評䟡

I emailed your customer service 4x


I emailed your customer service 4x because i was given the wrong item. customer responded once to ask for the order number which was in the subject matter of my first two emails. i responded again with the order number in the body of the email and did not get any more replies. I have contacted Paypal and will dispute this charge

2023幎10月16日
Urban buck ロゎ

Urban buck からの回答

Dear Amalia Diaz,

We understand your disappointment in receiving the incorrect item and the challenges you faced while trying to contact us. We deeply apologize for any inconvenience caused and for the delays in our responses.

To rectify this, we will promptly send you the Kimber Puffer Jacket that you initially ordered. Kindly confirm the correct size to ensure a perfect fit this time. Your satisfaction is important to us, and we want to make this right for you.

We appreciate your understanding and patience throughout this process. If you have any further concerns or need additional assistance, please don't hesitate to reach out. We are here to help and ensure a smooth resolution.

Thank you for bringing this matter to our attention, and we look forward to making this situation right for you.

Sincerely,
Urban Buck
Customer Support Team

5぀星のうち1の評䟡

I think I got scammed.

I ordered two of the same shirts for my daughter to match her friend. They were two separate shades of salmon color. Not hot pink like advertised, and again not the same as each other. One had cuts in the shoulder as well. I paid 9.99 for 3day shipping and it actually took12 days. The number listed is not in service and I’ve reach out 2 times to initiate a return an I haven’t gotten a response .

2023幎10月19日
自発的なレビュヌ
Urban buck ロゎ

Urban buck からの回答

Dear Bridget

We sincerely apologize for the issues you've encountered with your recent order. Your feedback is essential to us, and we are committed to making things right.

Firstly, we are issuing a full refund for the incorrect and damaged items you received. You should have already received an email regarding the refund; please check your inbox.

Thank you for bringing these issues to our attention, and we look forward to resolving this matter to your satisfaction.

Sincerely,
Urban Buck
Customer Support Team

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