This was one of the worst experiences of my life. Everyone working there is great at pretending to be nice but in reality what you get is aweful communication, and that includes constant lying, and a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Mustafa was a legend at helping me move in my storage unit. He made the whole process really seamless even though I only enquired on the day. As a student who has stored at another storage company las... もっと見る
Highly recommend. Brilliant. Always had a positive experience. Super understanding team/company - always so accommodating. Had my locker for over a year and had no issues whatsoever, even when I neede... もっと見る
企業が回答しました
I have felt extremely welcome when using my storage locker at Urban Locker. The staff are always super friendly and are always on hand to answer any questions I may have. Ella and Garfield were extrem... もっと見る
企業情報
当該企業による記述
Urban Locker Self Storage London provides a wide range of secure indoor self storage units and services in Old Street & Islington in the heart of central London. We have a dedicated team that will always be here to help.
連絡先
Peerless Street, EC1V 9EX, London, 英国
- urbanlocker.co.uk
Lack of price transparency
Lack of price transparency at the front end. You have to pay mandatory insurance but they don't tell you until right before you sign, making comparison shopping more difficult.
2024年4月12日
自発的なレビュー
Urban Locker Self Storage からの回答
Thank you for your review. We are always very clear & transparent on all our prices .
I cannot thank Joanne enough
I cannot thank Joanne enough. I was desperately looking for a last minute storage solution and she stayed on the phone, walking me through the entire process and got the storage booked within 10 minutes. She explained the entry process so once the call was finished I was ready to go and got my stuff into storage without a problem. And all on a Sunday. Yes it costs a bit more to go with Urban Locker but this is a clear case of "you get what you pay for"...and even then she still went above and beyond.
Facilities are easy to get into and fully automated so one can get from road to inside storage locker all within an app - which she had taken me through too. Honestly, Joanne saved the day.
2024年3月31日
自発的なレビュー
Urban Locker Self Storage からの回答
Thanks, Jay. I'm so glad we accommodate your storage needs so quickly & thank you for storing at Urban Locker.
Amazing! Highly recommend
The entire team at Urban Storage has been absolutly amazing! The site was very easy to access and they have trollies onsite to assist in moving everything to your space. They were quick to answer any questions that we had as well which was great.
2024年3月30日
自発的なレビュー
Urban Locker Self Storage からの回答
Hi Olivia,
We appreciate the great feedback & thank you for choosing to store at Urban Locker.
Amazing customer service from Jo Tyler
2024年2月28日
自発的なレビュー
Urban Locker Self Storage からの回答
Hi Saskia,
Thanks for the review & we hope Patrick is happier now he has decluttered his room.
Just give us a shout if you need anything else as we are always here to help.
KInd regards,
Joanne Tyler
Branch Manager
Very easy to use
Very easy to use, hi tech and efficient. The app access is super convenient and the units are clean and dry. Jo has been super helpful and welcoming. Nothing is too much trouble.
2024年1月13日
自発的なレビュー
Urban Locker Self Storage からの回答
Thanks for choosing to store at our State of the art Storage Islington. We are always here to help.
Urban Locker Old Street five stars
Team is very helpful. Central location. Reasonably priced. Would strongly recommend
2023年9月15日
自発的なレビュー
Urban Locker Self Storage からの回答
Hi Dinesh. Your spot on with our location & thank you for choosing to store with Urban Locker.
Highly recommend
Highly recommend, I made a mistake for my first booking. Staffs are very flexible to amend it and helped me to sort it out. All the staff and services are really friendly and helpful. Location is also very convenient and area is safe.
2023年8月25日
自発的なレビュー
Urban Locker Self Storage からの回答
Hi Way. No mistakes but a learning curve in storage sizes. We are glad it was all sorted & always here to help. Thank you for choosing to store with Urban Locker.
I ran into some troubles with providing…
I ran into some troubles with providing the documents, the team at Old Street was extremely patient and helpful! They've stayed on the call with me to go through the whole process and made sure I got to complete the move in process on time. Would definitely recommend using their services
2023年8月8日
自発的なレビュー
Urban Locker Self Storage からの回答
Hi Ken. We are glad we were able to help you & thank you for choosing to store with Urban Locker.
Friendly & helpful staff on site
Friendly & helpful staff on site. Clean facility. Great location.
2023年5月23日
自発的なレビュー
Urban Locker Self Storage からの回答
Hi Emma. Thank you for your feedback & we hope to see you again.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。