Arrived promptly, well packaged. High quality product. We used at sea and it floated beautifully on the surface and gradually sunk beneath the waves as the tide carried it away.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Such a beautiful urn, absolutely perfect for our cat, she was such a sweet tiny little girl and this earn encapsulated her perfectly, so much so, I intend to order a second one and split the ashes be... もっと見る
企業が回答しました
The communication with me was very good and sympathetic. And the pillow urn looks perfect for my husband's ashes. The parcel arrived in perfect condition and quickly. I will definitely recommend '... もっと見る
企業が回答しました
The urns are beautiful, and the customer service was exceptional. They were shipped to New York and arrived safely. The company also honored a price match I found, which I truly appreciated. We’re so... もっと見る
企業が回答しました
企業情報
Urns For Angels について
当該企業による記述
Urns For Angels is a family-run business helping families choose cremation urns and ashes jewelry for the people and pets they love. Most people have never had to choose an urn before, so when you call or write to us, a real person helps you with the size, the style and getting it to you in time.
Today we serve thousands of families across the United Kingdom, the United States, Canada, Europe, Australia and around the world. Every piece in our collection is hand-selected for quality, meaning and craftsmanship.
What you can expect from us:
- Designer urns, keepsakes and memorial jewelry, chosen with care
- A small, dedicated team who do this every day and answer every message personally
- Tracked delivery worldwide
- No customs fees on delivery: on international orders, import duties and taxes are paid in advance, so there is never a customs bill or courier payment request at your door
Talk to us:
- UK: +44 20 4572 8870
- US: +1 (929) 930-4010
- Canada: +1 (778) 745-3280
- Email: contact@urnsforangels.com
- Live chat: the chat button on every page of our website
Three addresses, one team:
- London: 128 City Road, London EC1V 2NX
- New York: 1178 Broadway, 3rd Floor #3951, New York, NY 10001
- Vancouver: 329 Howe Street #1304, Vancouver, BC V6C 3N2
About our reviews
We have been collecting reviews on Trustpilot since 2022, and they come from families in many different countries. Given the sensitive nature of what we do, many families choose not to leave a review, and we deeply respect that. The reviews here represent only a small portion of the families we have had the privilege of helping. We are grateful to every one of them, whether or not they share their story publicly.
Visit us at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
連絡先
128 City Road, EC1V 2NX, London, 英国
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4.8
優良
1033件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Urns For Angels からの回答
We’re grateful you took the time to share this.
It’s important to us that each urn feels dignified and fitting, and we’re pleased it met your expectations. Thank you for placing your trust in us.
Great choice & lovely quality Urns.
Great choice & lovely quality Urns.
Unfortunately have had to buy two in the last year , losing first our mum & then dad . But they are just perfect & quick delivery as well.
2026年2月2日
Urns For Angels からの回答
We’re very sorry to hear of the passing of your mum and dad.
It means a great deal that you chose us on both occasions, and we’re grateful that the urns felt right and arrived promptly when needed.
Thank you for placing your trust in us.
The urn is beautiful but unfortunately…
The urn is beautiful but unfortunately it isn’t big enough and they don’t do a bigger size.
2026年2月2日
Urns For Angels からの回答
Thank you for your review.
We’re pleased to hear that you found the urn beautiful. Cremated remains can vary more than many people expect depending on individual factors and the cremation process itself, which can occasionally lead to capacity differences even with larger urns.
We appreciate you sharing your experience.
Great service from start to finish…
Great service from start to finish loved the touch with the email so that you have an update with the progress of the item. The item came and it was beautiful and perfect for what we wanted it for.
2026年1月27日
Urns For Angels からの回答
We’re grateful you shared this.
Keeping families informed throughout the process is very important to us, so it’s reassuring to know the updates were appreciated. We’re also pleased the piece arrived safely and felt exactly right for what you needed.
Thank you for choosing us.
Great urn and customer service
I reached out to the company to ask whether a biodegradable urn was suitable for international flights as I didn’t know how the urns seal. I recieved an email straight away back giving me all the information I needed. I went straight ahead and ordered the turtle urn. Unfortunately my order did not arrive in time for the funeral where I was hoping the funeral director would put the ashes into the urn for me. I reached out to the company and again got a timely response. I was promised another one to be resent asap and as promised it was delivered the next day. Again unfortunately we me being away for the funeral I had asked the delivery company to leave at my neighbours. The delivery company told me they had but they hadn’t and had in fact thrown it over a fence and so it was left on my driveway in the rain. Thankfully it was well packaged so the turtle is still ok. I let the company know about the delivery company and they replied straight away apologising even though it is the delivery company at fault not urns for angels.
2026年1月20日
Urns For Angels からの回答
Dani, thank you for such a thoughtful and detailed review.
It was a pleasure speaking with you directly, and I’m grateful for the understanding and patience you showed throughout. I’m pleased we were able to resolve the initial delivery issue quickly and ensure everything was sorted ahead of your plans.
I’m very sorry again for how the courier handled the parcel, although I’m relieved the urn itself arrived safely. Thank you for keeping us informed — feedback like yours helps us hold our delivery partners to the standard we expect.
Wishing you all the very best for your trip.
Kind regards,
Paul Levy
Owner | Urns For Angels
Beautiful pendant for my dog Piper’s…
Beautiful pendant for my dog Piper’s ashes. Great quality. I’d highly recommend.
2026年1月20日
Urns For Angels からの回答
Thank you for sharing this.
We’re honoured that you chose one of our pieces to hold Piper’s ashes. It means a great deal to know you were pleased with the quality, and we truly appreciate your recommendation.
Wishing you comfort as you keep her close.
What a professional team
Well, after searching for for a couple of months for a Urn for my wife's ashes, who passed in November, I come across Unrns For Angles, they have the best selection around.
Looking through their selection I found the Urn, for my Claire to finally rest in, at home.
I ordered the Ocean Blue Modern urn, this urn was the best one for my Claire.
When contacting them I spoke to Paul who is the CEO of the company who assisted me, Paul was very professional and caring with his approach and given me very good advice.
I found Urns For Angles where very professional when I contacted them and given me the advice to assist me in finding the right urn.
Thank you.
Robert Lockie.
2026年1月20日
Urns For Angels からの回答
Robert, thank you for your thoughtful words.
I’m truly grateful that you felt supported during such an important decision. Choosing a final resting place for Claire is deeply personal, and it means a great deal that the Ocean Blue urn felt right for her and for your home.
It was a privilege to speak with you directly, and I appreciate the trust you placed in us.
Kind regards,
Paul Levy
Owner | Urns For Angels
Urns For Angels からの回答
We appreciate you taking the time to leave a review.
It’s reassuring to know the service met your expectations. Thank you for choosing us.
Absolutely Beautiful.
Absolutely Beautiful.
The Urn is big than expected, which was a pleasant surprise.
We worried about space for our loved one, but website guidelines were completely accurate.
It was easy to place the ashes.
The lid is nicely concealed underneath, inset into the base.
The apoxy glue is supplied, however there was a very amount, nevertheless there was just enough to glue down the lid.
2026年1月12日
Urns For Angels からの回答
Thank you for such a detailed review.
We’re pleased to hear the capacity was reassuring and that the sizing guidance proved accurate. It’s also helpful to know the design and concealed lid met your expectations.
Regarding the adhesive, each urn is supplied with the amount required to create a secure seal, but we appreciate you highlighting your experience and will review this to ensure there is always comfortable allowance.
Thank you again for taking the time to share your feedback.
Brilliant compassionate service
Brilliant compassionate service
The staff at Urns for angels are following their calling. They have been greatly supportive and emotionally supportive since my order placement, the design and delivery. I appreciated their sensitivity and compassion and equally the beautifully made urns. Great craftsmanship to honour our loved ones resting place. Thank you Paul for your support for order 25890 dated 5 June 2025
2026年1月21日
自発的なレビュー
A beautiful product and genuinely…
A beautiful product and genuinely lovely customer care. Highly recommend.
2026年1月8日
What an excellent company
What an excellent company, providing exactly what was needed at a difficult time. Beautiful product, I chose the Purity Earthurn, carefully packaged and prompt delivery. Thank you
2025年11月24日
Beautiful to hold ❤️
Beautiful to hold ❤️, a very tactile piece and looks stylish.
A tool to transfer the ashes would have been helpful
2025年12月22日
Very helpfull.
2025年12月19日
Urns For Angels からの回答
Thank you for your feedback — we’re glad we could be helpful during this important time.
Very fast service
Very fast service, quick reply from the owners after an email i sent them, the urn is lovely for my beautiful daughter who sadly lost her life at the age of 48 😪
2026年1月3日
Urns For Angels からの回答
Thank you for your kind words. I’m glad we could respond quickly and that the urn was right for your daughter. Our sincere condolences to you and your family.
You are all amazing
You are all amazing, thank you for the perfect commerative urn to remember my best friend. He was known as Cat Dad to my two furballs Mr Bumble and Ronny B. They miss him terribly.
The quality of the urn is beautiful, thank you for a perfect urn . I will send a photo of it when I have had it engraved with Mike's name.
2025年12月29日
Urns For Angels からの回答
Thank you for sharing this. It means a great deal to know the urn was a fitting way to honour your friend’s memory. My sincere condolences.
Great product, but service could be improved
Urn took more than 3 weeks to be prepared for shipping and then 12 days on the way with very slow courier company FedEx. Other than that urn it self is very elegant and matches the images and description. Thank you for that!
If you are in a hurry, dont rely on 1-2 week offered delivery time from order date.
Meanwhile, the communication with the company was appropriate and they were quite responsive despite our concerns regarding delay
2025年12月12日
Urns For Angels からの回答
Hi Kārlis,
Thank you for taking the time to leave such a balanced and thoughtful review.
You’re absolutely right to flag the delay. While your urn was handcrafted to order, the extended preparation time combined with a courier postcode validation issue meant your delivery took longer than it should have. That’s on us, and I understand how frustrating that is — especially at such a sensitive time.
I’m very pleased to hear that the urn itself met your expectations and matched the images and description. That craftsmanship and accuracy is exactly what we aim to deliver every time.
Since your order, we’ve tightened our international address validation process and reviewed courier routing for EU shipments to prevent similar delays going forward.
Thank you again for your patience, your honest feedback, and for choosing Urns For Angels.
Kind regards,
Paul Levy
Founder & CEO
Urns For Angels
Urns For Angels からの回答
Thank you for your review — we’re grateful for your comments on both the item and the service.
Beautiful item
Beautiful item. Great communication when I asked for an update and came within the time limit stated
2025年12月19日
Urns For Angels からの回答
Thank you for your review. We appreciate your comments on the piece and our communication.
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