OSIM USAレビュー 

161
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've been using my OSIM massage chair for about a month now, and it has quickly become part of my daily routine. After long hours at work, I spend 20 minutes in the chair every evening and always feel... もっと見る

5つ星のうち5の評価

The showroom staff were patient and never made me feel pressured. They explained the different models clearly, and the chair I chose has been excellent for easing back and shoulder tension after long... もっと見る

5つ星のうち1の評価

Terrible company, does not support its product. We purchased uASTRO, an expensive massage chair, The leg and feet massage feature do not work. Trying to find a repair person as OSIM international... もっと見る

企業が回答しました

5つ星のうち5の評価

Great Chair ! Bought the Osim Ulove about 2 years ago, from Houston OSIM. everything is still functioning as it needed. very good customer service Also, their delivery service is phenomenal wh... もっと見る

企業が回答しました

企業情報

  1. マッサージ用品店
  2. 家具店
  3. マッサージ スパ

当該企業による記述

OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

161件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(161)

過去12か月のレビュー数: 15

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

OMG!

OMG!! What a wonderful experience, the staff, their knowledge and of course their amazing whole body wellness products. I have been going for full body massages for my entire adult life and know how important it is for your overall wellbeing. And I was amazed to find a massage chair that actually feels like the real thing. And the OSIM representatives had great understanding of the products, they ask questions to get an understanding of your needs and issues are and listen to your answers. Friendly and welcoming, with no pressure. Five stars from the time we entered the store till the time we left.

Thank you Lucie

Michelle

2022年9月22日
自発的なレビュー
5つ星のうち5の評価

I purchased a uJolly Smart Grey

I purchased a uJolly Smart Grey, it really comfortable and solved my muscles pain. Highly recommend. Come to Richmond center check it out.

2022年9月13日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Great to hear that we found the right product for you! Please reach out anytime if you have any questions! Thank you for your feedback!

5つ星のうち1の評価

Worst company ever

2022年9月12日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Maryam

Thank you for your valuable time in providing us your feedback. We are sorry about your experience. Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

5つ星のうち5の評価

I had the best helpe from luci and …

I had the best helpe from luci and OSIM I appreciated so much I love the feet massage it changed My life completely 💜💙

2022年9月12日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Thank you very much for the feedback! Great to hear that we were able to provide what you were looking for! Feel free to reach out to us if you or your family have questions! Please enjoy!

5つ星のうち5の評価

Came here at Fairview Mall Osim…

Came here at Fairview Mall Osim location to purchase a leg massager for my mother-in-law 70th birthday. The moment we walked into the store, we were greeted by friendly customer service representative. They explained to us the products thoroughly and the best thing is there’s a promotion going on. Definitely recommend.

2022年9月11日
自発的なレビュー
5つ星のうち5の評価

Good service

The sales representative was knowledgeable and friendly plus reasonable price .

2022年9月7日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Aaron

Thank you for your kind feedback.

Please visit us anytime if you have any questions! We are always here to help!

5つ星のうち1の評価

My advice to everyone who is…

My advice to everyone who is considering buying their products.
1. They charged triple the price in North America compared to Asia.
2. Their products are ALL non-refundable.
3. Their product reviews are really bad in Asia.
Do as much research as possible before you pay.

2022年9月6日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Good Day Megan!
Thank you for your valuable time in providing us your feedback. We are sorry about your experience. Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

5つ星のうち5の評価

Just what we are looking for.

The sale associate was friendly and was able to answer all our questions for us to decide on the uthrone massage gaming chair. It provided great pressure and range of massage for a portable massage chair.

2022年9月5日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Cathy

Thank you for the honest review. We will continue to work hard and improve our customer experience everyday!

Please continue to connect with us and give us feedbacks anytime! We are always eager to, and finding more ways to improve! Cheers!

5つ星のうち5の評価

good product nice to have it for relax…

good product nice to have it for relax after work

2022年9月1日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Henry

thank you for your feedback!
Its always nice to have a 15 minute "Me time" after work...

Please do not hesitate to contact us anytime if you have any questions! we are always here to help!

5つ星のうち5の評価

Very comfortable products

Very comfortable products. We enjoy the professional massage chair there excellent services

2022年8月31日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Qing!
Thank you very much for your review!
Please contact us anytime if you have any needs! We will always be here to help!

5つ星のうち1の評価

Bad quality osim and expensive to fix

The massage chair is good, but the quality is unexpected bad , the parts had issue within half year after purchase and after 3 years. The same issue happened again and when I called the head office , they are asking more than 1k to fix it. For myself, I barely use it less than five time weekly and for a item cost almost 10k, I rather buy sth from Costco.

2022年8月26日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Good Day Stanley

Thank you for your valuable time in providing us your feedback. We are sorry about your experience. Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

5つ星のうち1の評価

Very Disappointed

Actually I don’t put any star
I am very disappointed for the Osim massage chair
I bought ulove2 massage chair in 2019 before father day , Around half year the chair have some problem and we find the technician to come here to fix it and then another year and fix again again and this year we have a problem again, so every year we need to find a technician to fix it
If you consider to buy a Osim chair I‘m not suggest you not to buy it .
I think Osim is a good brand for the massages Chair, but not .Take me 10k Canadian dollar to bought it and fix every year

2021年10月18日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Franky

Thank you for your valuable time in providing us your feedback. We are sorry about your experience. Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

5つ星のうち1の評価

Parts

We have a Millennium Chair that had worked properly. The rollers (wheels) that glide the main support mechanism up and down the jack shaft frame broke. I was told that OSIM does not make these any longer. The rollers/wheels are made of light weight plastic and seem inferior to the rest of the chair. Unreal that this company can does not support the items they produce!

2021年5月28日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

The Millennium model was introduced around 2001, and we’re glad to hear that it had been working well for over a decade.

As with many products of that era, certain components are no longer in production, and replacement parts may not be available after such an extended period of use. Since then, OSIM has significantly advanced the technology and materials used in our massage chairs, and as a result, newer components are not compatible with earlier models.

We appreciate your understanding and thank you for your support over the years.

5つ星のうち2の評価

I’ve bought the u love osim chair about…

I’ve bought the u love osim chair about 2 years ago, it was going well until lately the chair has been displaying error 16 on the screen and the blue tooth connectivity stop working as well.
I have to turn it on wait 5-10 minutes before the chair is operational. Just a bit disappointed with the chair.

2021年5月5日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Good Day Peter

Thank you for your valuable time in providing us your feedback. We are sorry about your experience.

Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

5つ星のうち2の評価

Poor quality and reliability

I bought the top of the line uLove back in 2018 and the gears operating the rollers broke less than a year into it. I had it replaced under warranty. The technician told me that they used plastic for the track and he has seen many many failures. Now my chair is out of warranty and is having similar issues of jerky movements and loud cracks when operating. It will cost about 600 to repair... Overall very disappointed in the quality and reliability as this brand came highly recommended by my mom who lives in Taiwan. I paid over 6k for a chair that lasted less than 3 years... think about that...

2021年4月1日
自発的なレビュー
OSIM USA ロゴ

OSIM USA からの回答

Good Day Martin

Thank you for your valuable time in providing us your feedback. We are sorry about your experience.

Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報