Reaching the site from the airport proved challenging because the van shuttle shares capacity with four or five other rental companies , restricting available seats. If I remember the driver’s account... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The car was very nice and comfortable. The rental pickup was a little slow with the shortage of car due to over-booking. But, after receiving the car, all was well. The return was very interesting a... もっと見る
企業が回答しました
The car was new and comfortable and easy to drive We liked it
企業が回答しました
The process was quick and simple.
企業が回答しました
企業情報
当該企業による記述
U-Save car rental serves George Bush Intercontinental Airport (IAH) and Houston from its office at 5719 Edward Dr, Houston, TX 77032. This page also covers the Bryan desk. The branch operates 24 hours a day, every day. On arrival, go to Door A-115 at Terminal A or Door 105 at Terminal C and call the branch (number in the branch details on this page) for shuttle pickup, allowing up to 30 minutes. Outside shuttle hours, use a taxi or rideshare to reach the office. Returns outside hours use a key drop box at the building front. Desk opening hours (local time): open 24 hours, 7 days a week, including public holidays.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
連絡先
5719 Edward Dr, 77032, Houston, TX, 米国
- 1-833-330-0996
10% off when you book direct
4.2
ほぼ満足
12件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great price great car great service
All the people on site were very helpful and very accommodating. I’m a senior citizen and the virtual check-in thing was a bit awkward for me but ultimately it worked out. I’m sure the next time I have to do it. It will be much simpler. I got a great car. Great price great service.
2026年10月28日
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your detailed review. We are glad the Houston team helped you through the virtual check-in and that the car, price and service met your expectations. We appreciate your comments about the check-in experience too.
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for recognising Eric. We are pleased he explained everything clearly and provided professional service at Houston Airport.
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We are glad collection and return at Houston were easy and the price worked well for you.
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We’re glad pickup and return in Houston were both quick and easy.
Reaching the site from the airport…
Reaching the site from the airport proved challenging because the van shuttle shares capacity with four or five other rental companies , restricting available seats. If I remember the driver’s account, the service runs from 6 a.m. to 11 p.m. So if you have an early flight i would make plan for an uber to take you to the airport when dropping off the rental.If this is your first visit, expect some adjustment. Upon arrival, I assumed I would speak with a real person, but the interaction is with a virtual person from another site or states once I settled in, the process became straightforward.
2026年10月9日
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for the detailed feedback. We’re glad the rental process felt straightforward once you arrived. We understand that limited shuttle seats and the virtual desk were unexpected on your first visit. We’ll share your comments about airport access and clearer advance guidance with the Houston team.
The car was new and comfortable and…
The car was new and comfortable and easy to drive
We liked it
2026年10月20日
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We’re glad the car was new, comfortable and easy to drive.
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We’re pleased the Houston team provided great service and customer support.
Rock bottom prices
Rock bottom prices
Clean fresh Car
Easy pick up and drop off
Free shuttle to the Airport.
2026年10月21日
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We’re glad you found the price competitive, the car clean, pickup and drop-off easy, and the airport shuttle useful.
The process was quick and simple.
2026年10月20日
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We’re glad the rental process in Houston was quick and simple.
The car was very nice and comfortable
The car was very nice and comfortable. The rental pickup was a little slow with the shortage of car due to over-booking. But, after receiving the car, all was well. The return was very interesting and efficient.
Good Job!
2026年9月25日
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your feedback. We’re glad you found the car comfortable and the return efficient. We understand pickup was slower than expected while a vehicle became available, and we’ll share that with the Houston team.
Saved money
2026年10月20日
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We’re glad the Houston rental helped you save money.
U-Save Car & Truck Rental - U-Save Houston Airport からの回答
Thank you for your review. We’re glad the Houston staff were friendly and professional.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。