Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... もっと見る
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... もっと見る
企業が回答しました
I RECEIVED THE SWISS BAR AND ITS A BUTIE. I WILL NEVER USE THIS ADDRESS IN THE FUTURE AS THIS MAD HOUSE FULL OF OLD FARTS LIKE MY SELF, HAS 3 TO 6 DUPLICATE APPARTMENT NUMBERS AT 8800,88... もっと見る
企業が回答しました
企業情報
当該企業による記述
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
当該企業による記述
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
連絡先
203 Heritage Grove Road, 78641, Leander, 米国
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4.7
優良
1605件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
U.S. Gold Bureau からの回答
Thank you for your review! We're glad to hear your package arrived safely and met your expectations. We appreciate your trust and support, and look forward to serving you again! 😊
I ordered the coins almost 2 weeks and…
I ordered the coins almost 2 weeks and still no coins. I thought that the shipping link was a few days?
2026年6月15日
U.S. Gold Bureau からの回答
Good afternoon, Jack,
Thank you for your feedback. I have attempted to reach you a few times to discuss and resolve this matter. At your earliest convenience, please contact me directly so we can move forward.
I look forward to speaking with you.
Alexis,
US Gold Bureau Customer Service Lead
800.775.3504 opt 2
Incredible service and follow-up
2026年6月15日
U.S. Gold Bureau からの回答
Thank you for your review! We're thrilled to hear you received incredible service and follow-up. We appreciate your trust and support and look forward to serving you again! 😊
I received a different salesperson.
2026年6月15日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're glad our team was able to assist you and appreciate the opportunity to serve you. Thank you for choosing U.S. Gold Bureau! 😊
Ease of purchase
Ease of purchase. Great selections. Great prices. Superior customer service.
2026年6月15日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you enjoyed our selection, competitive pricing, and customer service. Making the purchasing process easy and providing an exceptional experience for our customers are top priorities for us. We truly appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I have always felt very comfortable…
I have always felt very comfortable making my investment decisions at the U.S. Gold Bureau, because all of my questions were answered very professionally and I was able to discuss all aspects of my transaction with them.
2026年6月15日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you feel comfortable making your investment decisions with U.S. Gold Bureau. Providing professional guidance, answering questions thoroughly, and helping our customers make informed decisions are at the heart of what we do. We truly appreciate your trust and look forward to continuing to serve your precious metals investment needs.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Trusted Wealth Protection
My go to place to buy and sell gold and silver. Great customer service, fantastic guidance to growing and protecting my investments.
2026年6月15日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're honored to be your trusted source for buying and selling gold and silver. Providing exceptional customer service and guidance to help our clients grow and protect their investments is our top priority. We truly appreciate your trust and continued business.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
You have people who are always helpful.
2026年6月15日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you have consistently found our team helpful. Providing exceptional customer service and support is a top priority for us, and we truly appreciate your kind words and continued trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We appreciate you taking the time to share your experience. We understand that your final verdict is still pending, and we value the opportunity to serve you. If there is anything we can assist you with along the way, please don't hesitate to reach out.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Rhonda has been fabulous to work with. We truly appreciate your kind words and will be sure to share them with her. Thank you for your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Shawn has provided such a positive experience. Building strong relationships with our clients is important to us, and we're glad that Shawn's service has earned your trust. We appreciate your business and your kind words.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I'm Grateful to Have this Commemorative Buffalo
I was able to get into the outer box to the product box without injuring myself.
The Gold Buffalo looks to be in PF70 excellent condition. Thank you.
2026年6月19日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that your Gold Buffalo arrived in excellent PF70 condition and that your experience accessing the product was smooth and convenient. We appreciate your business and are honored to be a part of adding this special commemorative piece to your collection.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Rhonda Henry is great to work with!
2026年6月8日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Rhonda Henry has been great to work with. Providing knowledgeable, personalized service is what we strive for, and we're grateful for the opportunity to assist you. We truly appreciate your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Service was excellent.
2026年6月4日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you received excellent service. We appreciate your business and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Rhonda Henry has always been great to work with. Her dedication to providing exceptional service and guidance is truly appreciated, and we're grateful for the opportunity to serve you. Thank you for your continued trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I received my metals within a few days…
I received my metals within a few days of purchase. This has not always been a strong suit for your company. Im happy that you are improving.
2026年5月26日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're pleased to hear that you received your metals within just a few days of your purchase. We appreciate your recognition of the improvements we've made and are committed to continually enhancing our service and delivery experience for our customers.
Thank you for your business and continued support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Confidence building
When making such a significant purchase it's nice to have a firm walk us through the process, step by step, and deliver what they say they are going to deliver in rapid time.
2026年5月26日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that our team helped guide you through the process step by step and provided the confidence you needed when making such an important purchase. Delivering on our commitments and providing a smooth experience are top priorities for us, and we're pleased to know we met your expectations.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you value our guidance, competitive pricing, and commitment to earning your trust. Providing exceptional service and helping our customers make informed decisions are top priorities for us. We truly appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I have had a great relationship with…
I have had a great relationship with Roger Shaikh, he has been excellent in explaining how the gold world and coins have made new highs and I appreciate him doing that. I've learned with him and he is a great sincere honest person that I can ask and learn about the gold market. Thank you for your excellent service, he deserves a greater position.
2026年5月1日
自発的なレビュー
U.S. Gold Bureau からの回答
Thank you for your wonderful feedback! We're delighted to hear that Roger Shaikh has provided such valuable guidance and support throughout your precious metals journey. Helping our clients better understand the market and make informed decisions is something we take great pride in, and we're pleased to know that Roger's knowledge, honesty, and dedication have made such a positive impact on your experience.
We truly appreciate your kind words and your trust in U.S. Gold Bureau. We'll be sure to share your recognition with Roger.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I received exactly what I expected and…
I received exactly what I expected and it didn’t take a lot of time. The transaction was very simple. I had a choice to keep it in a IRS vault or shipped to my home.
2026年5月18日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that your transaction was simple, efficient, and met your expectations. Providing our customers with clear options and a smooth purchasing experience is a top priority, and we're pleased that you found the process straightforward and convenient.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
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