A convenient tool for freelancers in UX Research & Design who are looking for a all-in-one platform
I have been using UXArmy to support my freelance UX research projects and my experience overall has been positive. The platform offers a wide range of research methods that are easy to access right from the moment you log in. I found it helpful that the homepage clearly explains what you can do, such as unmoderated usability tests, interviews, surveys, card sorting and tree testing. This gave me confidence that the tool could support different types of studies without needing separate platforms.
Setting up studies has been very smooth. The templates provided for tasks, surveys and card sorting are practical and save a lot of time. I also appreciate the way the platform keeps everything in one workspace. Being able to move between creating tasks, managing participants and reviewing results without switching tools keeps my workflow organised and reduces stress during busy projects.
One of the features I enjoy most is the AI support in usability testing. It identifies patterns in user behaviour and generates helpful summaries. This makes analysis quicker, especially when I have several sessions to review. I also like that export options are available across methods, which is important when sharing findings with clients.
There are a few areas where I believe UXArmy could grow even further. I would find it helpful to have clearer visibility of credit usage per study so I can estimate project costs more accurately. It would also be great to have more integrations with tools related to analytics, journey mapping or diary studies. Another improvement would be adding a participant management section where users could be tracked in a secure and organised way. These additions would strengthen the platform and make it even more useful for researchers who run multiple studies at once.
I also noticed that focus groups are available within the interview tool, but they are not highlighted on the homepage. Making this more visible could help new users understand the full value of the platform right away.
Overall, my experience with UXArmy has been positive. The platform is thoughtful, easy to use and genuinely supportive of how researchers work. It has saved me time and helped me keep my client projects moving smoothly. I look forward to seeing how it evolves and I appreciate the effort the team puts into improving the experience.







