The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service... もっと見る
企業が回答しました
Let me tell you, I was skeptical! I've been with a different platform for about 3 years+. It was good, however, it did not give me the reports Vagaro is capable of giving me. With Vagaro I have a chec... もっと見る
企業が回答しました
I love that they're available 24/7 via phone. Vagaro reps are routinely knowledgeable, courteous, if not downright cheerful, and capable. If they don't already have the answer, they work to find it. I... もっと見る
企業が回答しました
企業情報
Vagaro - US について
当該企業による記述
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
連絡先
Rosewood Drive 4430, 94588, Pleasanton, California, 米国
- 9257180971
3.1
まあまあ
167件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
truly the worst booking software on…
truly the worst booking software on planet earth.
overly complicated and never actually works. my barbers cant use it, my customers cant use it.
its laggy on every computer, on every piece of hardware even if its vagaro hardware.
Its junk and makes zero sense.
trying to get customer service to do anything about your concerns is impossible. they say they will call you back and they never do.
DO not get this software. it will be the worst business move youve ever made. it definitely was mine.
2025年5月15日
自発的なレビュー
Vagaro - US からの回答
Thank you for your feedback. We take your concerns seriously and have escalated this to our management team, who will follow up with you directly. We understand how important a smooth experience is for you and your business, and we’re committed to helping resolve these issues.
The customer service is the best of the best
The customer service is the best of the best. There are some features that I wish they had, but they are also always adding, so hopefully soon different features will be available. Highly recommend Vagaro to any therapists, stylists, wellness professionals. They will take care of you and make growing your business a breeze.
2025年5月15日
Vagaro - US からの回答
Thank you so much for the positive feedback! We're thrilled to hear our customer service has stood out and that Vagaro has been helpful for your business. We're always working on new features, and your feedback helps guide those improvements. We truly appreciate the recommendation and love having you as part of the Vagaro community! 💜
Excellent support from the Vagaro Team…
Excellent support from the Vagaro Team after a not so happy switch from Schedulicity. Three weeks of problems and I had various members of Vagaro support team to help me through it all. Great job 24/7!!
2025年5月13日
Vagaro - US からの回答
Thank you so much for the kind words! We’re glad our 24/7 support team could help make the transition smoother, even after a tough start. We’re happy to have you with us and look forward to supporting your business every step of the way! 😊
So far Vagaro has been great but I'm…
So far Vagaro has been great but I'm not sure how much l will like it in a few weeks. l wish this question about rating the app so soon upon starting to use it. If this question was asked once I'm settled with the application and knowing most of the features,
2025年5月9日
Vagaro - US からの回答
Thank you for your feedback! We’re glad you’re off to a great start with Vagaro. We completely understand that it takes time to fully explore all the features, and we appreciate your honesty. If you have questions or need help getting settled in, our 24/7 support team is always here to help. We hope your experience continues to improve as you become more familiar with the app!
Easy for me and my clients to use
Easy for me and my clients to use. Reports are a little lacking so i made my own.
2025年5月5日
Vagaro - US からの回答
Thanks so much for the feedback! We're glad to hear the platform is working well for you and your clients. We’re always looking to improve, so if there are specific reports you'd like to see added, our 24/7 support team would love to hear your suggestions!
The software is really friendly to work…
The software is really friendly to work with, easy and clear. I love it so far
2025年4月29日
Vagaro - US からの回答
Thank you for the positive feedback! We're so glad to hear you're loving the software and finding it easy to use. Here's to continued success with Vagaro! 💻✨
Recently started using the POS to sell…
Recently started using the POS to sell items and love it.
2025年4月29日
Vagaro - US からの回答
That's awesome to hear! We're glad you're loving the POS system—it's a great way to streamline retail and boost sales. If you ever need any assistance, our 24/7 support team is available!
Vagaro - US からの回答
Thanks for the great feedback! We're happy to hear Vagaro is easy to use and that our support team has been there for you. We’re always here to help!
I have had nothing but support through…
I have had nothing but support through Vargo, step by step if needed. Grateful for a smooth operating site for not only me but my clients!!
2025年4月12日
Vagaro - US からの回答
Thank you so much! We're thrilled to hear that you've felt supported every step of the way. It's our goal to make things smooth and stress-free for both you and your clients. We’re grateful to have you with us! 🙌
Vagaro - US からの回答
Thanks so much! We’re glad you had a great experience and found it easy to use. We appreciate you! 🙌😊
Highly recommend Vagaro for Individual Providers
I researched many different options before opening my spa room and chose Vagaro for it's user friendly format; for both front & back office, and it has all the features I need to get started. The customer support has been excellent since signing up and I like that I can choose any extra features I want, so I'm not paying for options I don't need.
2025年2月10日
Vagaro - US からの回答
That’s amazing to hear! Vagaro is designed to be both flexible and user-friendly, making it easy to customize for your business needs. We're thrilled that it's been a great fit for your spa, and our support team is always here to help as you continue to grow. Wishing you much success! 💆✨
piece of sh....
piece of sh....
you have to pay for everything in total to operate your med spa with 8 nurses your payment is become $300++
for this software is way too much
2025年3月20日
自発的なレビュー
Vagaro - US からの回答
Vagaro's pricing is designed to scale with your business needs, offering comprehensive tools for scheduling, payments, client management, and more. If you’d like to explore ways to optimize your setup or adjust your billing, our team would be happy to assist!
Free trial is not Free
Free trial is not Free. They want you to pay $30 upfront for doing nothing. No way.
They are making money without approval
2025年3月27日
自発的なレビュー
Vagaro - US からの回答
When signing up for the 30-day free trial, a card is required on file for verification purposes. This may result in a temporary pending charge, but it is not an actual charge and will drop off in a few days. The trial remains free, and you will only be billed if you choose to continue after the 30 days or opt out of the free trial. You can cancel your account before the trial ends to avoid any charges.
I love the system
2025年3月26日
Vagaro - US からの回答
We're so glad to hear that! Thanks for being a part of Vagaro! 💜
Vagaro - US からの回答
Glad you're enjoying it! We love making things simple and efficient for you! 🚀
I have had such great service through…
I have had such great service through my transition of moving and setting up my salon
2025年3月25日
Vagaro - US からの回答
That’s amazing to hear! 💜 We're thrilled to have been a part of your journey and are here to support you every step of the way. Wishing you all the success in your salon! ✨💇♀️
This platform is very reasonable and…
This platform is very reasonable and does all the bells and whistles that I want it too. Very pleased and will continue to use the service.
2025年3月19日
Vagaro - US からの回答
Love to hear that! 🎉 We're thrilled Vagaro has everything you need to run your business smoothly. Thanks for being a part of the Vagaro family! 💜✨
I have been using Vagaro since opening…
I have been using Vagaro since opening my business a year and a half ago. All of features are super easy to use, from credit card processing, files storage, SOAP records, and more! I use it for my busy medical spa and have been very happy with the how efficient it is. customer service is always just a call away for help as well.
2025年3月18日
Vagaro - US からの回答
Thank you for sharing your experience! We're thrilled to hear that Vagaro has been an efficient and easy-to-use solution for your medical spa. It's great to know you're making the most of our features, and we’re always here to support you. Wishing you continued success! 💜
Vagaro Newbe!
So Far I've really enjoyed the service!! Everyone thats helped me has been so kind and patient, which I really appreciate :) :) :)
2025年3月14日
Vagaro - US からの回答
We're so happy to hear that you're enjoying the software! 😊 Our team is always here to help, and we appreciate your kind words. Thanks for being a part of Vagaro! 💜✨
I signed up to use this service from a…
I signed up to use this service from a pop-up I saw. It seemed very interesting, so I decided to give it a shot. As a startup, I was not sure which direction I wanted to take the business. After a couple weeks of sorting things out, I decided not to offer spa services anymore.
Through their contact form, I submitted a ticket to cancel the service. A little over a week later, I got billed for the new billing cycle, which I cancelled. When I called them about this, the Rep said he saw an open ticked from me and he would refund me, but he can't. He needs to submit it to management for a refund.
A few days later, I got an email from the Management team, refusing to refund me on the grounds that the request was not submitted correctly. I explained that it was confirmed that I had an open ticket about this issue, but they still refuse to refund me.
Mind you, I called them right away, when my card was charged. Horrible customer service. Buyer Beware! They will do what it takes to take your money, and then refuse to refund you. For a major company like this, it's shocking, unethical and very dishonest.
2025年3月11日
自発的なレビュー
Vagaro - US からの回答
Thank you for sharing your experience. You can cancel your account anytime by logging into the software and managing your subscription directly. If you have any questions about the cancellation process or need assistance with your account, our support team is available 24/7 to help.
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