Valon Mortgage レビュヌ 11

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TrustScore 5段階評䟡の2

2.0

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

䌁業情報

  1. 䜏宅ロヌン代理店
  2. 金融コンサルタント
  3. 保険代理店
  4. 保険ブロヌカヌ
  5. 䜏宅ロヌン融資䌚瀟

圓該䌁業による蚘述

Valon Mortgage is a mortgage service provider focused on making homeownership more flexible, transparent, and financially beneficial for you. Whether you’re purchasing a new property, refinancing your current mortgage, or looking to access cash from your home’s equity, Valon helps you secure competitive rates tailored to your goals. One of Valon’s biggest advantages is how it combines lending and servicing into one seamless experience. That means once you have a loan, you can easily manage everything in one place—from making payments to tracking your balance and understanding your options. You’re not left in the dark or dealing with multiple companies—everything is designed to be simple and easy to navigate. If you’re looking to refinance, Valon makes it straightforward to explore better rates or adjust your loan terms as your financial situation changes. You may be able to lower your monthly payment, pay off your loan faster, or tap into your home equity for major expenses like renovations or debt consolidation. Because Valon already services your loan, the process is faster and more convenient. Overall, Valon Mortgage is designed to give you more control, better rates, and a smoother path to making the most of your home investment—without the typical complexity of traditional mortgage providers.

Our Services

圓該䌁業による蚘述

Use Your Home Equity
You’ve stayed on top of your payments and built up home equity. Now, put that equity to work! Get cash, quick and hassle-free.
Buy A New Home
Ready to buy your dream home? With our competitive rates, simple process, and expert support, let’s turn that dream into your new address.
Lower Your Payment
See the ways you can potentially lower your payment with a refinance. And if you’d like guidance, Valon Mortgage’s team of experts is ready to assist.

連絡先

2.0

期埅以䞋

TrustScore 5段階評䟡の2

11件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

When Valon acquired my mortgage loan..

When Valon acquired my mortgage loan... I immediately had issues with every problem you can imagine...

Can't get anyone that cares on the phone. If you do, they'll just pass the phone or transfer you to nowhere.

Issues with screwing up escrow, issues by somehow making my ex wife the primary borrower and removing me when she was the cosigner and I was the primary... How they even added her back to my loan 11 years later is beyond me....

I didn't walk, I ran away from this mismanaged garbage pit of morons.

I even took a higher percentage loan just to get away from them.

If Valon is your mortgage company. Get away from them. They literally prey on the consumer.

Plenty of mortgage companies out there.

2025幎4月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Wish they would sell my mortgage to someone else.

Aggressive communication styles, lack of collaboration on recent issues, ineffective leadership. We have had recent issues related to a bankruptcy and this company refuses to stop violating the automatic stay by maintaining a blanket policy that revoked online access to payment causing multiple late payments. Company refuses to reverse course on this issue and insists on charging a $612.50 “review fee” which is unreasonable and unfair. My trust in this company is forever lost and I wish at this point that they would sell my mortgage to another servicer who will be more understanding to our needs.

2026幎2月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Ridiculous Customer Service

Ridiculous Customer Service. This company is collecting money, sight unseen from me and are not willing to provide anything coming close to acceptable CS. I recently transferred a significant sum to reammortize my loan; they required notarized documents delivered by mail. I sent these documents by certified mail and after inquiry received word the documents had not been received. I confirmed with USPS that they had been delivered two days prior. When I attempted to call CS, the answer I get is that the loan officer can only communicate via email so I cannot speak with this person by phone. WHAT THE HELL. You don't take money from people and then hide behind smoke and mirrors. Atrocious.

2026幎1月22日
自発的なレビュヌ
5぀星のうち1の評䟡

Receives payments on time, holds them past due date

Valon has a nasty and repeated habit of holding on to monthly mortgage payments received before the due date, not applying the payments, then sending out nastygrams and adding late charges. In recent months I've sent Valon payments USPS priority with delivery confirmation. After showing the receipt, the company grudgingly removes the late fee. And how's this for a lame explanation. If a mortgage holder uses any kind of special delivery service, the payment is transferred over to another address and "lock box" THAT CAN TAKE EVEN LONGER--A WEEK OR MORE--for Valon to acknowledge receipt of payment. In further irony, I just made our monthly mortgage payment ONLINE and the response from Valon is that IT COULD TAKE 5 BUSINESS DAYS to post!

2025幎11月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Incompetant and Poor Customer Service

My mortgage was sold to Valon about three years ago. Every year when my property taxes and insurance is due, it is a pain to get it paid. Should be automatic, but they can never seem to get it done. Not smooth at all like my previous mortgage company. Considering refinanciny through a credit union just to get rid of Valon and to get with an institution where my loan is less likely to be sold and they know what they are doing.

2025幎10月22日
自発的なレビュヌ
5぀星のうち1の評䟡

Don't get their service

My experience with this mortgage company is the worst experience any homeowner can face. I just had my mortgage moved from a different mortgage to Valon Mortgage, and since then, I'm experiencing hard and unprofessionalism services. Every agent you speak to is dumber than the other one. However, it seems you have to talk to them every month, definitely, because of the issues that keep arising on your account. You won't know how bad they are until you have a glitch on your account.

2025幎8月9日
自発的なレビュヌ
5぀星のうち1の評䟡

This company is absolutely predatory

This company is absolutely predatory! You can jump thru hoops and they will claim that they never received what you sent in as requested. After the death of BOTH of my parents in the course of two years, while being disabled myself, they have currently manipulated my attempt to save my family’s home that goes back 4 generations & with about 80 thousand in equity, into THEIR favor & have set to foreclose on me in July. They are disgraceful examples of what it means to offer proper mortgage lending assistance and could care less if you’re put on the street because of THEIR actions. I have never worked with or I should say, attempted to work with a more piss poor organization. Companies like this should absolutely be pursued with Federal charges for lower than low lending practices. My GOD I hope I win this, and I fully intend on making the utmost effort to warn others of their abhorrence.

2025幎5月21日
自発的なレビュヌ
5぀星のうち1の評䟡

VALON MORTGAGE RIPS YOU OFF!

It’s like a horror movie. I asked them to update my escrow so that I’m paying what I’m supposed to pay and now they have magically lost the proof of insurance from my building. I HAVE SENT IT TWICE!

Valon started charging me for insurance on my condo unit out of the blue even though I already had insurance. I called them about it and spoke with support three months. They told me to email the proof of insurance to ihaveinsurance@valon. I emailed them and followed up, but nothing changed. They kept changing me an addition $300 a month ($3600/year) for flood insurance on a condo unit. Now I've been on hold for an hour trying to speak with a manager because the support person refuses to accept my building's policy even though it covers the building for $30,000,000. Next step is filing a dispute with the FTC.

2024幎9月3日
自発的なレビュヌ

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