Vanaways レビュー 283

TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From start to finish , back and forth with my demands nothing but professionalism from vanways , wouldn’t hesitate to buy again , Jack thanks , I ended with a great deal . More than happy To Howa... もっと見る

5つ星のうち5の評価

From day 1 everyone I have been intouch with have been extremely helpful and explained everything I needed to know. Very fast and trustful process. Would recommend anyone looking for a new van to... もっと見る

5つ星のうち5の評価

Tyler Flage and Simon Lewis were brilliant from start to finish, fantastic customer service and a pleasure to deal with. I'm already looking to purchase another vehicle from them in the near future.... もっと見る

5つ星のうち5の評価

Really impressed with Vanways! The whole process of getting my new van was super smooth and easy, thanks to the brilliant team. Special thanks to Simon, Alexandra, and Tyler for all their hard work... もっと見る

企業が回答しました


連絡先

4.7

優良

TrustScore 5段階評価の4.5

283件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 83%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good service from start to finish

Good service from start to finish, although we are waiting for the last van to be delivered tomorrow.

2025年7月24日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Kellie thank you for our review, and we hope you were happy with the last van that was delivered. Any issues at all please contact Customercare@vanaways.co.uk and we will be happy to help.

Thank you

Stacey
After Sales Manager

5つ星のうち5の評価

I had a great experience with Vanaways

I had a great experience with Vanaways, brought a new Maxus Eterron 9 with the help of Steve Newport it was a great service and will certainly be using him for future vehicle purchases.
Lillie-mae Northover was also very efficient keeping me upto date every step of the way.
Thank you both

2025年7月16日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thank you, Dan, for our 5-star review.
Both Steve and Lillie-Mae are excellent, and we are pleased you feel the same way.
Many Thanks,
Stacey
After Sales Manager

5つ星のうち5の評価

A very smooth & easy experience

A very smooth & easy experience. Staff (especially lillie-Mae Northover and Jack Doney) were very helpful indeed.

2025年7月1日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Hi Rebecca, Thank you for your review. We are pleased you had a positive experience; we try and make the process of purchasing a van with us as easy as possible.

Kind Regards

Stacey
After Sales Manager

5つ星のうち5の評価

Van purchase

It was a very easy process throughout. Lillie - Mae was keeping me up to date throughout it all. Van got delivered first thing as well.

2025年6月30日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

We are over the moon you had a positive experience and Lillie-Mae kept you updated.

Kind Regards

Stacey
After Sales Manager

5つ星のうち5の評価

Joe was fantastic

2025年7月1日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thank you for your review.
We are pleased you had a fantastic experience.
Safe Journeys
Stacey
After Sales Manager

5つ星のうち5の評価

Vanaways were a pleasure to deal with

Vanaways were a pleasure to deal with - of all the companies we contacted they listened to our requirements and were responsive as our needs evolved. Handover from sales to the delivery coordination process was smooth and Lillie-Mae Northover did a great job of keeping us informed and sorting out a couple of minor issues (caused by the dealer).

2025年6月25日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Hi Jamie

Thank you for your amazing review.

We will pass your comments onto Lillie-Mae, we are really pleased the process was smooth and you were kept updated.

Safe Journeys

Stacey
After Sales Manager

5つ星のうち5の評価

So easy to deal with and very helpful

My van recently starting costing me a lot of money so I decided I wanted to get a new van that gives me the piece of mind of having a warranty. I stumbled across Vanaways online and after contacting a couple of similar companies, they were the ones who offered the best offers and quickest deliveries.
Simon and Lillie-Mae were both very helpful and quick to respond to any of my enquiries.
Id highly recommend vanaways

2025年6月25日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thank you for your lovely comments for Simon & Lillie-Mae.
Vanaways are always here from finding your perfect van and then continuing to answer any questions you have.

Stacey
After Sales Manager

5つ星のうち5の評価

The sales man soused us an ideal van…

The sales man sourced us an ideal van for our companies needs. The quote was excellent. Vanaways admin was very smooth easy to navigate and the van was delivered direct to us on time

2025年6月16日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

We’re really glad the process was easy and straightforward for you — that’s what we aim for! Appreciate you choosing Vanaways!

Stacey
After Sales Manager

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent Service – Highly Recommended!
Lillie Mae was an absolute pleasure to deal with from start to finish. She was honest, helpful, and made the whole process of buying the van smooth and stress-free. Communication was spot on, and everything was exactly as described. Couldn’t be happier with the purchase – highly recommend her to anyone looking to buy a vehicle. Thanks again, Lillie!

2025年6月25日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thank you for your amazing review.

Vanways try and make every van purchase a smooth and easy process.

We will pass your lovely comments on to Lillie-May.

Safe Journeys
Stacey
After Sales Manager

5つ星のうち5の評価

A fabulous team!

After I placed the order with the sales team, this was passed to Lillie-May to manage the next team to manage the admin through to delivery. My contact was Lillie-May; she has done a fabulous job for me, getting a delivery date secured sooner than expected but also keeping me fully informed during the process. In addition, Lillie-Mae followed up with me on the day of delivery and afterwards to ensure we were happy and every went smoothly. An asset to Vanaways!

2025年6月24日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thanks so much for the lovely review! We're really glad to hear Lillie-May looked after you so well — she’s brilliant at what she does.
Getting your delivery sorted sooner than expected and keeping you in the loop is exactly the kind of service we aim for. We’ll be sure to pass on your kind words to Lille-May. Thanks again for choosing Vanaways!

5つ星のうち5の評価

Great service from Lille-Mae and team…

Great service from Lille-Mae and team from Vanaways. Been dealing with Simon Lewis for a long time. Would recommend.

2025年6月16日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thank you for your lovely comments, we will pass these onto Lille-Mae and Simon.

Kindest Regards

Stacey
After Sales Manager

5つ星のうち5の評価

The communication was excellent

The communication was excellent, they kept us informed of delivery all the way through the process and the vehicle arrive pretty much exactly on time.

2025年6月23日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thank you for your 5-star review.

We are pleased you received excellent communication and your vehicle has arrived.

Safe Journeys

Stacey
After Sales Manager

5つ星のうち5の評価

From start to finish I can honestly say…

From start to finish I can honestly say All staff have been amazing

But the one that stands out is Lillie-Mae , even though there was challenging moments due to the finest company she went above and beyond to resolve all issues and kept me up to speed at every moment.

She is a credit to the organisation and found her very pleasant so Thankyou Lillie .

2025年6月17日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

What an amazing review, thank you Daniel.

We will pass on your lovely comments onto Lillie-Mae.

Many Thanks

Stacey
After Sales Manager

5つ星のうち5の評価

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish helping me get my minibus! Will definitely be using them again in the future!

2025年6月16日
自発的なレビュー
Vanaways ロゴ

Vanaways からの回答

Thank you for your 5 star feedback.

We are pleased you were happy with our brilliant service.

Always here for you in the future.

Stacey
After Sales Manager

5つ星のうち1の評価

Initially it seemed ok. BUT THEM

Initially it seemed ok. Then once finance was approved and transferred was constantly giving the wrong information lost 2 days work then van turned up scratched with loose panel and the engine management light on.

I was compensated begrudgingly

2025年5月29日
Vanaways ロゴ

Vanaways からの回答

Thank you for your feedback.

We are sorry your van arrived with some issues, we have fed this back to our suppliers, to ensure improvements are made moving forward.

Following your conversation with Holly, we are pleased we have come to a resolution for you.

If you require any further assistance, please contact us at customercare@vanaways.co.uk.

Stacey
After Sales Manager

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish, both Adam Childe & Aimee Glover were extremely helpful, ensuring i got the right van for me and that it arrived on schedule.

2025年5月31日
Vanaways ロゴ

Vanaways からの回答

Thank you for your feedback.

We will pass your positive comments onto Adam & Aimee, and we are pleased we were able to find you the right van for your needs.

Safe Journeys

Stacey
After Sales Manager

5つ星のうち1の評価

Salesperson promises delivery gets your…

Salesperson promises delivery gets your money then vans don’t arrive as promised always same excuses

2025年5月30日
Vanaways ロゴ

Vanaways からの回答

Good Afternoon, Debbie

Thank you for your feedback.

We are sorry there has been a short delay in the delivery of your vehicle, we always aim to arrange delivery as quickly as we can. However, sometimes vehicles can be delayed due to our suppliers.

Our admin team have contacted you today to provide you with a delivery date.

Please contact us at customercare@vanasway.co.uk if you have any questions.

Best Regards

Stacey
After Sales Manager

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報