vance.tech レビュー 941

They stole my money. Support doesn’t replies you back for days. No escalation emails answer you ever back.

Update: I am waiting for the solution from help/escalation team and once I have a solution - I will update my comment accordingly.

Unacceptable: 10days and my 8k EUR transaction is still missing. Vance customer support is sluggish and unresponsive with multiple messages and emails gone answered. Can somebody help or suggest a way to escalate this?

Issue got solved .

Best application for remittance India

I MADE TRANSFER ON JAN 31ST AND UNFORTUNATELY IT TOOK 7 DAYS TO CREDITED MY INDIAN ACCOUNT.
ESPECIALLY THANKS TO MR. PRAKASH WHO GUIDE ME AND SHARED THE UPDATES.

THANKS A LOT MR. PRAKASH

Almost 5 reminder emails have been send to vance support with no response or call back.
Still awaiting a refund of the transfer.
If this approach continues, I am forced to seek legal assistance to resolve the issue....Any one with similar issues please connect

I did a manual fund transfer from my uae bank account to my vance account. The amount not credited to vsnce since 5 days.The bank confirmed that the funds credited to beneficiary account. Follow-ups are on.Unreasonable delay and very difficult to get a response from support.
No direct call options to customer care, WhatsApp bot response are poor with no tangible solutions. Email send and awaiting response.

I send all the transaction details from my email. Can't share email here as per policy

Please review and revert

Very slow progress and there is no proper response for the email improve it

I MADE THE PAYMENT ON 31ST JANUARY TO INDIAN ACCOUNT FROM UAE AROUND 3200 AED AND NOW ITS SHOWING PROCESSING IN THE APP.
ITS ALMOST TAKEN 7 DAYS WITHOUT ANY UPDATES.
I TRIED THROUGH MAILS, CUSTOMER CARE FOR THE UPDATES AND UNFORTUNATELY THERS IS NO REPLY.
WE ARE SENDING MONEY TO INDIA FOR EMERGENCY PURPOSES. NOW ITS NO USE.

KINDLY REQUESTING YOU TO SOLVE THE ISSUE AS SOON ASPOSSIBLE AND IF NOT POSSIBLE, REQUESTING YOU TO REFUND THE AMOUNT FOR THE SAME ON HIGH PRIORITY.

CUSTOMER SERVICE IS NOT RESPONDING ON TIME,THERE IS NO NUMBER FOR CALLING PURPOSE.

Money Transfer through VANCE

Hi everyone, I transferred money through Vance six days ago, transaction id is AEPV4DDRO4, but I still haven’t received it in my Indian account. Contacted their customer support and they gave fake assurance that money will credit soon. Chatted with their chief grievance officer, but still no use. Help me to get my money back please @vance.

Very good exchange rate and no service charges i recommend Vance to my colleagues and friends

Best rate with free transfer very good app tku

I am extremely frustrated with my experience using the Vance Money Transfer app for sending money from the UK to India. This service has been nothing short of a nightmare.
The transfer took an incredibly long time.

To make matters worse, their customer service is absolutely terrible. Not only did I face long wait times, but they never responded to my emails or inquiries. I’ve tried multiple times to get in touch, and no one has bothered to reply. This level of neglect is unacceptable for any company.

I would NOT recommend using Vance Money Transfer. There are plenty of better, more reliable services out there. Poor app, slow transfers, and non-existent customer service.

I have Transferred An amount of 843 AED on 03rd Feb and it did not get credit yet and there is no response from the support team.

Not intentionally blaming Vance App service,

Among this applications that send money to the country, there is no other bad app and bad service,
If money is sent for necessity, if it is not received in time, then what is the use of such an application?
Please Learn what customer service is and start such ventures.

Advertise on behalf of the famous people and celebrities who advertise it and ensure the trustworthiness and transparency of the app.

the ease of using the app for transferring money to India is epic - that and also the best exchange rates it provides and also the speed at which the money get to your account in India - all these things are amazing

Good Day,
05/02/2025
I had transferred my amount to India yesterday(05/02/2025).But after 30 hrs my amount is not credited in the bank. I had received below message after the transaction.

Your transaction with ref OJFK9X5KOK of 47620.0 INR is credited to the beneficiary. Hope to serve you again. I had tried to contact Vance team through App chat, Email, iMessage, and WhatsApp. But no response.Please help me to solve the problem.

Today is 10/02/2025

Still my amount is not credited in the bank. No one there to solve the problem.
14/02/2025
Still my amount is not credited in the bank.
Today 10 days over after the transaction.
Thank you.

I used the vance app and u got google rate prices and zero fees and the greatest thing fast transfer vance just takes 5 minutes

Excellent exchange rate, no one can match their rate and that also with no fees.

Highly recommended, fast and reliable service where money transfer can happen within minutes right from my firtst transfer