V&Me - The best baby food in town レビュー 33

TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

I have loved using V&Me. As a first time mum, I found weaning daunting, anxiety inducing and I was petrified of my baby choking. I’ve also never been much of a cook. V&Me was the perfect solution - I... もっと見る

5つ星のうち5の評価

An excellent service that we now couldn't do without! Not only is the food they deliver everyday a wonderful variety of flavours, dishes and colours for our daughter, it saves us hours of cooking (wh... もっと見る

5つ星のうち3の評価

We have had a different experience unfortunately even if we wanted to love it, we did not. Not only the baby did not like the food, but they delivered solid instead of smooth as originally ordered and... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent. The weaning kit was excellent and the team flexible when I wanted to pause/repeat weeks. Baby is loving the meals whilst being exposed to an abundance of flavours. Wish I’d f... もっと見る

企業情報

  1. 食品製造業者

当該企業による記述

Guilt-free alternative to home-cooking, planned by leading expert dietitians, delivered daily whenever you want. Award-winning fresh and allergen-friendly meals for your little one, cooked from scratch.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

33件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

10/10 highly recommend

I have loved using V&Me. As a first time mum, I found weaning daunting, anxiety inducing and I was petrified of my baby choking. I’ve also never been much of a cook. V&Me was the perfect solution - I knew my baby was getting the right nutrients & that the food was the right consistency for him. It also allowed him to taste a variety of food (couldn’t believe it when he was eating quiche & beef Thai curry & loving it!) the delivery service is amazing & customer service is top notch - whenever I had to pause for holiday or change delivery address etc the team would always respond quickly and were happy to help. 10/10 would recommend to anyone, really glad I did it & only reason we are stopping is because my baby is now in childcare.

2026年3月9日
自発的なレビュー
5つ星のうち5の評価

V&Me, a big help from baby to toddler

V&Me made the weaning process very easy and straight forward. As a first time mum, I was quite confused about the whole process but V&Me took the guess work out of it. The quality of the food is excellent, packaging is great and the delivery service is very good as well. We’ve been subscribed to V&Me for 7 months now. We went from smooth, to lumpy to bite sized consistency. My daughter has been exposed to a wide variety of ingredients and flavours and we’re still very happy using this delivery food service as she keeps growing. As a mum that struggles with her mental health, V&Me has been an invaluable support, as it decreased my work load without any guilt. I highly recommend it!

2026年2月20日
自発的なレビュー
5つ星のうち5の評価

An excellent service that we now couldn't do without!

An excellent service that we now couldn't do without! Not only is the food they deliver everyday a wonderful variety of flavours, dishes and colours for our daughter, it saves us hours of cooking (which frankly neither of us would be able to do). The customer service team are super responsive, helpful and kind and have always helped us with whatever we've needed. There hasn't been one missed delivery to date and we've been using the service for coming close to a year. Would absolutely recommend.

2026年2月21日
自発的なレビュー
5つ星のうち5の評価

Excellent

Excellent.

The weaning kit was excellent and the team flexible when I wanted to pause/repeat weeks.

Baby is loving the meals whilst being exposed to an abundance of flavours.

Wish I’d found them earlier with my eldest as she is difficult with food.

Whenever I’ve had any queries or needed assistance the team is always swift to respond and help.

I’ve recommended to friends.

2026年1月19日
自発的なレビュー
5つ星のうち1の評価

I tried this but had to cancel

I tried this but had to cancel.
The second delivery arrived when I was out (as there is no delivery time stated) the food arrived on a heat wave day and just sat baking in the son for around 4hrs. When I got it the meal had been evidently sweating in their containers. As the meal contained meat and fish I could not than risk giving it my 7m old.
I think it is a nice idea and the meals seemed fresh but need better planning around packaging and delivery.
If it is NOT going to be deliveries in insulated containers or boxes than there needs to be a delivery time provided.
Most people cannot afford to sit indoors 4x a week and wait for there babies food to be delivered so it can immediately be stored or used.
You need to remember these are meals being provided to infants and young children and the risk of poisoning is very high and extremely dangerous in a child that young. It’s not a risk I would be willing to take.
At £12 a day I was expecting more 😞
It’s a lovely idea but as a nurse who has witnessed infants in hospital due to dehydration, this is not worth the risk for me

2025年7月2日
自発的なレビュー
V&Me - The best baby food in town ロゴ

V&Me - The best baby food in town からの回答

Hi Sarai,

Thank you for trying us and I’m really sorry to hear about your experience - we've also sent you a DM you about this!

We do have the option to add on a cool box (both at check out and via help@vandme.co.uk) which can keep your food safe for up to 8 hours.

We also give various time slot options to suit customers and also send out two text messages for each delivery on the day, one giving an 30 mins delivery window and another when food is delivered, with a photo of food being stored at the “safe place” as instructed (in this case “leave at front door”).

I’m sorry your experience was different to what we hoped to be, but you absolutely did the right thing by disposing unsafe food.

If you’d like to try the service again, please let the team know if you are going to be out on that day and we can add the cool box!

Best,
Mulu V&Me team

5つ星のうち5の評価

Excellent fresh food for my baby

Excellent fresh food for my baby. V&Me food is delicious and, when our baby was younger, we were always happy to finish her leftovers ourselves. We recommend them to all our friends. The company was always super responsive to emails, made it easy to pause orders if we were ever away, and it always felt like they cared about feedback and being the best possible baby food company. V&Me made the biggest difference to our life while on maternity leave, allowing our baby to explore lots of tastes and textures beyond my own bad cooking. We are so thankful for our time with them, and proud to report we do not have a fussy eater!

2025年2月6日
自発的なレビュー
V&Me - The best baby food in town ロゴ

V&Me - The best baby food in town からの回答

Hi Julie,

Thank you so much for your wonderful review – reading this truly made my day!

I’m so glad to hear that V&Me made a positive difference during your maternity leave and that your little one enjoyed exploring all the different tastes and textures. Knowing that we played a part in helping you raise an adventurous eater is exactly why we do what we do.

Wishing you and your family all the best!

Mulu

5つ星のうち5の評価

Highly recommend V&Me

We used V&Me for two years and as two busy parents doing international work it was an absolute god send to save time. It did not give me mom guilt at all as they were all nutritionally balanced.Our baby really enjoyed the food and I had a time keeping snacks away from my husband as he loved them too!! Would highly recommend to any busy parent. Their delivery partners have also been great even after we moved houses and have followed instructions really well like not ringing the bell in the mornings and leaving if safely and securely if we weren’t at home. I highly recommend V&Me!!

2025年1月20日
自発的なレビュー
5つ星のうち5の評価

traveling to London with baby

I tried the service while in London and traveling with an 8 month old, and decided to try having their food made by V&Me. Everything was perfect, my baby is a picky eater and we usually struggle while feeding her. With the menu they provided it was no longer a struggle and she totally enjoyed having her meals. I only wish I could have V&Me with me on my next destination! Also customer service were always helpful and supportive which is the cherry on top in my opinion.

2024年8月19日
自発的なレビュー
5つ星のうち5の評価

Never looked back, so happy! Started with 1 and very quickly increased! Yummy nutritious baby food, easy.

So delicious, my daughter (8months) really enjoys all the variety of meals and I feel great to be able to provide her with good ingredients. Customer support are so good. Quick to respond and kind and thoughtful. Delivery drivers also very respectful and have added a note to leave on the door so as not to wake us up early in the morning. Great service. Thank you.

2024年8月20日
自発的なレビュー
5つ星のうち5の評価

The food and service is incredible

The food is incredible, high quality ingredients and the meals are delicious. The weaning kit took the stress out if transitioning to solids and introduced my daughter to such a variety of foods. The meal delivery service was equally a bit hit with her. We loved the variety and that her meals resembled the variety of food we eat. The lasagna is amazing, it’s worth it when they offer up a fully family portion.

Customer service is top notch, it’s so easy to change the data of deliveries, pause…it’s the flexibility you want and need as a parent.

Using V&Me was one of the best decision we made as first time parents

2024年8月15日
自発的なレビュー
5つ星のうち5の評価

Freshly made delicious baby food

I have been ordering food for my child from V&Me for more than 1 year. The service was extremely helpful for me to provide good variety of freshly made food. Best thing about it in my view is that it is cooked on the day, so it is always fresh. The variety is exclent and I would not have been able to cook so many different meals. It gave my child the exposure to ingredients I would not use which I find great.
They accommodate various alergies and intolerances. My little one became temporary diary intolerant after a tummy bug and they switched him to diary free option until he fully recovered. The food is delicious too.
It is easy to pause the subscription when on holiday or when not needed. Their response time is quick.
I would recommend to parents of both picky and good eaters. I have older child who has always been very conservative with trying new foods and I wished I had V&Me with me when I was introducing foods at the time, as I would have provided that same variety of freshly made food without having to spend a lot of time in the kitchen.

2024年7月6日
自発的なレビュー
5つ星のうち5の評価

1st Birthday party meals!

V&Me provided meals for my son's 1st Birthday party! It was a massive hit! We wanted my son to be able to enjoy a catered meal at his celebration and not just watch the adults indulge and it did not disappoint. From start to finish service was amazing! Responded very quickly with lots of information and had everything ready for us on time. Even rang to check it had been delivered and up to our standard. All the babies enjoyed their food, it was like a fine dining experience and cannot recommend them enough!
We even had a try! Wish they did adult food it tasted that good.

2024年5月27日
自発的なレビュー
5つ星のうち5の評価

V & Me have been a tremendous help to…

V & Me have been a tremendous help to our family. As a working mom, having fresh food made daily for my little one is exactly what I've been looking for. Plus, I don't have to worry about nutrition since they collaborate with a nutritionist to craft their menu.

2024年5月27日
自発的なレビュー
5つ星のうち3の評価

We have had a different experience…

We have had a different experience unfortunately even if we wanted to love it, we did not. Not only the baby did not like the food, but they delivered solid instead of smooth as originally ordered and thankfully instead of my baby eating it-he cannot yet- I did and I got food poisoning! Not to trust again for us! Hope it still works for others as the concept is good

2024年3月2日
自発的なレビュー
V&Me - The best baby food in town ロゴ

V&Me - The best baby food in town からの回答

Dear Matina,

I am Mulu - one of the founders at V&Me.

Firstly, please accept my most sincere apologies for the experience that you have had. It must have been very unpleasant for you and worrying to think it could have been the baby!

This is a very serious complaint and the first that we have received in our 3-years operations. As you can understand, this has serious implications on our reputation and business. On the personal side I also use the service every day myself for my two young children. My husband and I started the business to try and make life easier for parents like us and we know how important it is for people to be able to trust our service. So both business wise and personally, we take safety and hygiene extremely seriously.

Our team has reached out to you but I also wanted to update you on the steps that we have taken to investigate this:
1. Checking record of quality and delivery time of supplies
2. Revisiting our safety records (including cooking and chilling times, fridge temperature controls, packaging times, etc.)
3. Other deliveries on the day (200+ meals were sent on the same day)

All above was in line with our standard and H&S regulations (we have a 5 star hygiene rating from FSA), and we have not received any other complaints.

We serve thousands of meals every week and whilst in our 3-year history we have not had an issue like this, we have an established protocol that I have summarised below:
- Our team freezes samples of the food that is served every day and runs microbiological tests periodically at accredited labs to identify any potentially harmful bacteria.
- To date, we have not identified anything so far in our historical testing.
- We have a sample of the food that was sent to you on the day. Head Chef Kwesi has organised a microbiological test to be run.

The test outcome will allow us to conclude if the food has had any chance of causing food poisoning and will be shared with you. But considering all the points above, I believe food poisoning as a result of our food is highly unlikely, and I am confident that the test will confirm this.

We as a team take a lot of pride in what we do and I would love to show you or speak with you about what we do, and showcase the very high self-imposed standards that we follow.

Thank you again for choosing us in the first place.

Kind regards,
Mulu

5つ星のうち5の評価

healthy and fresh food for my child

Healthy and fresh daily food for my child - i cannot recommend this company more! My daughter loves their food. And most of all gives me more time with my daughter as it saves me time of cooking fresh meals for her every day!
I have also tried their catering service for my daughter 2nd birthday and the service and food was great!

2024年1月31日
自発的なレビュー
5つ星のうち5の評価

Food quality + Delivery Service

As a parent, discovering V&Me has been a game-changer! Their commitment to food quality is outstanding.
The delivery is swift and reliable, ensuring that these nutritious delights are at my doorstep just when i need them. Thanks to V&Me, feeding my toddler wholesome meals has never been this easy and delightful!

2024年1月8日
自発的なレビュー
V&Me - The best baby food in town ロゴ

V&Me - The best baby food in town からの回答

Dear Matina,

I am Mulu - one of the founders at V&Me.

Firstly, please accept my most sincere apologies for the experience that you have had. It must have been very unpleasant for you and worrying to think it could have been the baby!

This is a very serious complaint and the first that we have received in our 3-years operations. As you can understand, this has serious implications on our reputation and business. On the personal side I also use the service every day myself for my two young children. My husband and I started the business to try and make life easier for parents like us and we know how important it is for people to be able to trust our service. So both business wise and personally, we take safety and hygiene extremely seriously.

We have sent you a letter with more details but I also wanted to update you on the conclusions from our investigation and steps taken around:

1. Checking record of quality and delivery time of supplies
2. Revisiting our safety records (including cooking and chilling times, fridge temperature controls, packaging times, etc.)
3. Other deliveries on the day (200+ meals were sent on the same day)

The review has been conducted under the supervision and guidance of our retained Food Safety Advisor, who is a Fellow of the Society of Food Hygiene and Technology (FSOFHT), a Member of The Royal Society of Public Health (MRSPH) and a Preventive Controls Qualified Individual (PCQI), with over 40+ years professional experience in Food Safety, Legality, Quality & Integrity.

All above was in line with our standard and H&S regulations (we have a 5 star hygiene rating from FSA), and we have not received any other complaints.
We have also sent sample of the food from the day and random samples in the subsequent two weeks for microbiological analysis.

The test results all came back clean.

It is the considered opinion of our retained Food Safety Advisor, that this product would have been extremely unlikely to have resulted in any form of food poisoning or food borne infection in any consumer, whether an otherwise healthy adult, a baby, an infant, a child, elderly or immunocompromised person.

We as a team take a lot of pride in what we do and I hope this thorough analysis has showcased the very high self-imposed standards that we follow.

Thank you again for choosing us in the first place.

Kind regards,
Mulu

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