Van National レビュー 1,424

TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Dealt with Toby and his customer service was excellent from start to finish. I did everything online, opted for Home Delivery and 5 days later the Tipper arrived in fab condition! Really fairly priced... もっと見る

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5つ星のうち5の評価

From the minute we contacted them to buying the vehicle we had 5* service. We had to travel 1.5 hours to view this vehicle so we contacted them before a visit and they talked us through the vehicle. D... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from initial visit, through the sale and vehicle collection. Non pushy sales team giving space to view and look at vehicle. On collection vehicle was well prepared, even poli... もっと見る

企業が回答しました

5つ星のうち5の評価

I've had a great experience with Lewis from Van National, extremely friendly and a nice relaxed atmosphere that allowed me to take time and make those decisions without pressure. Highly recommended.

企業が回答しました

企業情報

  1. 中古車ディーラー

当該企業による記述

Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.


連絡先

4.9

優良

TrustScore 5段階評価の5

1424件のレビュー

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5つ星のうち5の評価

A great company to do business with.

Alex was very professional and personable throughout the whole business transaction.
Every aspect of the deal was clearly explained, which made the buying process pleasurable.
I would highly recommend Vannational when making your next van purchase.

2026年2月6日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thank you Tim, what a great review and very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

5つ星のうち2の評価

Legit company but poor customer service.

Legit company with a broad choice of vans available. I dealt with Scott Bentley who was great initially however once I had put the £500 deposit down he was hard to get a response from then onwards. I eventually got the van after some uncertainty, however I have emailed them since and he doesn’t seem to be responding now that I have paid them.

The van was supposed to get a full valet prior to purchasing but I don’t think this was even done as there was mould in the air vents and moss on the roof of the van upon receiving it.

The van was also supposed to get an MOT before being handed over but this was not the case. I was advised that they would pay the bill of the next MOT however due to their recent communication standards I find this hard to believe.

I think van national have a really good set up and could be a brilliant company but customer service is poor and could definitely be improved.

Due to this experience I would probably avoid in future.

2026年1月22日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that you found our range of vans and initial service positive, but we’re genuinely sorry that your experience after placing your deposit did not meet expectations.

We apologise for the communication issues you’ve described and understand how frustrating that can be. That’s certainly not the level of service we aim to provide before or after a sale. Your comments regarding the valet and MOT are also concerning, and we will be reviewing these internally to ensure our preparation standards are consistently met.

Regarding the MOT contribution that was discussed, we would of course honour any commitment made. Please contact our Aftersales team directly at service@vannational.com, so we can address this promptly and restore your confidence.

We appreciate your honest feedback, as it helps us identify where improvements are needed.

Kind regards,
Van National – Customer Care Team

5つ星のうち5の評価

Van purchase

Tom was really helpful throughout the whole process and explained everything to me perfectly. The communication was also really good on the phone and emails. I also felt the company gave me a fair price for my car on the part exchange. Would definitely recommend to others

2026年2月4日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thank you Corey, what a great review and very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

5つ星のうち4の評価

Van purchase

Toby was helpful through out. Tidy van and easy process

2026年2月4日
自発的なレビュー
Van National ロゴ

Van National からの回答

Great to hear thank you for taking the time to leave us a review, on behalf of Toby and the wider team thanks for choosing Van National

5つ星のうち5の評価

Jacob made the whole buying experience…

Jacob made the whole buying experience incredibly smooth. He sold me a great van at a fair price, and he was genuinely enjoyable to work with from start to finish. Honest, helpful, and easygoing. I’d happily recommend Jacob to anyone looking for a reliable vehicle and a stress‑free process.

2026年2月2日
自発的なレビュー
Van National ロゴ

Van National からの回答

Lovely to hear you had such a good experience on behalf of Jacob and the wider team thanks for choosing Van National

5つ星のうち5の評価

Fantastic experience

Quick simple. Great handover. Honest and to the point.

2026年2月2日
自発的なレビュー
Van National ロゴ

Van National からの回答

Lovely to hear thank you for leaving a great review - Van National

5つ星のうち5の評価

Adam was there for all calls and…

Adam was there for all calls and emails. . All details and sale went exceptionally well. Very professional and job done in 4 days from 1st. Enquiry. Great communication and banter.

2026年1月31日
自発的なレビュー
Van National ロゴ

Van National からの回答

Lovely to hear you had such a good experience on behalf of Adam and the wider team thanks for choosing - Van National

5つ星のうち5の評価

friendly and helpful service from Adam…

friendly and helpful service from Adam Hobley who explained the process throughout and made the van buying experience smooth and efficient .
would definitely recommend .👍

2026年1月31日
自発的なレビュー
Van National ロゴ

Van National からの回答

Lovely to hear you had such a good experience on behalf of Adam and the wider team thanks for choosing Van National

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish, everything as described and as shown on the wensite. Salesman knew his stuff ( Lewis Shaw). Would defi ately buy from again.

2026年1月19日
自発的なレビュー
Van National ロゴ

Van National からの回答

Great to hear, thank you for leaving us a review, hope we see you again when the time is right - Van National

5つ星のうち5の評価

I have a fleet of vans which can be…

I have a fleet of vans which can be stressful, so when I needed to replace one, I do not have the time to trawl the internet. Luckily one of my business contacts without hesitation recommended Van National:Ryan. . I’m so pleased to say Ryan ((Wheatcroft) took my enquiry and delivered with a 5 star 🌟 service from start to handover. This is such a breath of fresh air, as normally Sales Type people just want to hit and run. Not Ryan 👌🏻. Thank you Ryan. I’ll be back on around April for the next to upgrade. 👌🏻.

2026年1月30日
自発的なレビュー
Van National ロゴ

Van National からの回答

This is so lovely to hear Andrew, thank you so much for taking the time to leave us a great review, if there's anything we can do for you let us know - Van National

5つ星のうち5の評価

Adam

Adam, the chap that dealt with my purchase was very helpful, always available, easy to speak with and made the transaction very smooth. Exactly what you need when running a business and time scheduling is everything.

2026年1月30日
自発的なレビュー
Van National ロゴ

Van National からの回答

Great to hear Aaron, thank you for taking the time to leave us a review - all the best - Van National

5つ星のうち5の評価

If Carlsberg did van sales…

I went to Van National with a very limited idea of what I was looking for. Sales Executive, Lewis, was a huge help - very informative, honest and down to earth (and not at all pushy like I’d experienced elsewhere). Needless to say, I ended up purchasing the perfect vehicle for the youth charity I run, for a very reasonable price (lowest on the market) - in no small part thanks to Lewis for doing all he could to get the price to fit our budget.

2026年1月30日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thank you Carl, what a great review and very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

5つ星のうち5の評価

I would highly recommend Scott Bentley

I would highly recommend Scott Bentley at Van National. He was super knowledgeable about the stock and listened to my requirements to find a van suitable for me. The turnaround time was amazing and I was able to collect the vehicle and part ex my car with ease. The van was in great condition upon collection and I've had no issues since.

If you’re looking for a van make sure to ask for Scott!

2026年1月2日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thanks, very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

5つ星のうち5の評価

Vauxhall Combo - Connor

We purchased a Vauxhall Combo from Van National and Connor looked after us brilliantly 👌🚐

2026年1月30日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thanks, very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

5つ星のうち4の評価

Conners attention to detail was excellent

Conners attention to detail was excellent. This saved me much time.

2026年1月18日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thanks, very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

5つ星のうち5の評価

Good Service

Bought a Peugeot Expert from Van Nation, had an AA report as was buying from distance, great condition.
Smooth easy buying process.
Would recommend.

2026年1月29日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thanks, very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

5つ星のうち5の評価

Great and very clean van

Great van and it was well presented. Jacob was exceptionally helpful. Thank you.

2026年1月12日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thank you for leaving us a review - Van National

5つ星のうち5の評価

Adam holbey put me complete ease never…

Adam holbey put me complete ease never bought a van online before and was really nervous. He has went over and above the call of duty sent me tins of videos of exterior and interior of van helped with questions about insurance MOT road tax etc. Very highly recommend you ask for Adam next time ur looking for a new car or van

2026年1月22日
自発的なレビュー
Van National ロゴ

Van National からの回答

Thank you Mrs Currie, very nice of you to give your time to review your experience with us. If you need anything in the future please let us know and we hope you come back to us again when it is time for your next vehicle - Van National

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