Vapeboo レビュー 8

Vapeboo からの回答

2026年1月21日

Hi Zeus,

We’re genuinely sorry for the frustration this situation has caused you, and we completely understand why you’d feel disappointed.

We’ve carefully checked our system using the display name shown on the review (“Zeus Kodisos Zeus”), but unfortunately we haven’t been able to locate an order under this name. It’s possible the order was placed using a different name, email address, or contact number.

Regarding the stock issue on rare occasions, certain items can sell out due to high demand before our system updates. In such cases, we always aim to process refunds promptly. We’re sorry if there was any delay or miscommunication from our side, and we assure you this was not intentional.

We absolutely want to make this right for you. Please email us at 'support@vapeboo.com'
with your order number or the email address used when placing the order, and our support team will:

Process a full refund immediately, and

Offer you a discount on your next order as a goodwill gesture.

We’re a legitimate business and value every customer. We kindly ask you to give us the opportunity to resolve this properly for you.

Looking forward to hearing from you and sorting this out as quickly as possible.

- VapeBoo Support Team