Vape Inc ロゎ
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Vape Inc レビュヌ 

442
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TrustScore 5段階評䟡の5

4.8

ベむパヌ専門店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Great selection of refills, and top quality customer service. Didn't have a chosen flavour in stock so they replaced it a better one, and it what a choice! They are not paying me for this however... もっず芋る

5぀星のうち5の評䟡

I always use vape Inc , the web site is very easy to manoeuvre around, I'm not tech savvy but it's so clear even I can use it successfully. Delivery is always prompt and never damaged, the price of th... もっず芋る

5぀星のうち4の評䟡

I’ve been using Vape Inc for a while now, and they consistently provide great service. The website is easy to navigate, even for someone like me who’s not tech-savvy, and the delivery is always fast a... もっず芋る

5぀星のうち5の評䟡

Honestly never had a problem with these guys, cheap as chips and flawless service. Was a bit sceptical at first but glad I made the decision to go with them, the referral discount and point system... もっず芋る

䌁業が回答したした

䌁業情報

  1. ベむパヌ専門店
  2. 電子タバコ店

圓該䌁業による蚘述

Vapeinc.com is a UK based online retailer known for its high quality, guaranteed low prices and a great range of vape products for starters through to advanced users

連絡先

4.8

優良

TrustScore 5段階評䟡の5

442件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(442)

過去12か月のレビュヌ数: 29件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Vape Inc 5☆

Really good company! Fast postage an quality products. The customer service team were amazing with all the help an support I was given. I would highly recommend this company an will be using them again 5☆

2024幎6月6日
5぀星のうち5の評䟡

2 Star to 5 star: Order 2 Fancier bundles

Original Review: 2 Stars -- Order 2 Fancier bundles, got one, the other is not a fancier. Sent an email to them, a Facebook message, no response. Glad to have the one fancier but disappointed. I'd be careful ordering here. I probably won't order here again.

Update: 5 Stars -- After leaving this message, I received a response here on trustpilot, in email and Facebook. Lee went above and beyond to get into contact with me and make the wrong order right. The correct item was sent and Vape Inc covered the import and shipping cost to get the correct item to me. I am very happy with how far Vape Inc went to help make this right. While I was hesitant to order from them initially, that is no longer the case. I now know that Vape Inc is trustworthy honest business where I can safely shop for the best vape gear. Thanks again Vape Inc for making it right!

TLDR: Vape Inc went above and beyond to fix a mistake. I will be back to order from Vape Inc again.

2024幎4月22日
Vape Inc ロゎ

Vape Inc からの回答

Hi Casey,

Thank you for your review. I had sent you 2 emails following up from this issue on the 25th of April at 12:55pm & 3:36pm I have just sent you another email as i have a feeling they have either been missed or may have gone to your junk / spam folders.

Please drop me an email at Lee@vapeinc.com so i can update you properly, but just to let you know the missing item was shipped out on the 25/04/24 and i can provide you with tracking details once i get an email from you.

Kind Regards
Lee

5぀星のうち4の評䟡

The discount on my juice was great

The discount on my juice was great, a long time customer with the best prices. only reason for dropping 1 star is I ordered a mystery bundle and don't like half of the flavours, having a sweet/cigarette/ fruity option with a nicotine level would be better as the ones I do like were too strong

2024幎2月14日
5぀星のうち3の評䟡

Before u could order 2 bottles now it’s


Before u could order 2 bottles now it’s just 1. I go through vape juice like anything and it’s upsetting when u can’t buy the things u want in the amount you want. ( within reason )

2023幎12月7日
Vape Inc ロゎ

Vape Inc からの回答

Hi Shuhaid,

Sorry i am unsure what you mean from your review. You said before you could order 2 bottles now it's only 1 but you had 2 bottles of Kraken on your order. The only thing i can think of is that you couldnt order more but that's because these were the last 2 bottles we had in stock until our next delivery.

Please drop me an email at Lee@vapeinc.com so we can discuss this and get the issue clarified.

Kind Regards
Lee

5぀星のうち3の評䟡

one of the vapes did not work/was dead

one of the vapes did not work/was dead. Reported it but no response!
The rest of the items were fine. Good prices.
Delivery was quick.

2023幎11月16日
Vape Inc ロゎ

Vape Inc からの回答

Hello, Sorry to hear about this. I have checked our emails and cannot see any from yourself, can i ask what email address you contacted us on? I will be sending you an email shortly to get this issue resolved but if you can reach out and email me at Lee@vapeinc.com i will be more than happy to help.

**Edit**
I can see you left us a message via our live chat on Saturday 25th November, our offices are closed over the weekends which is why it has taken til today (Monday 27th) to reply to your response. I have replied to your message and a replacement device is being shipped out to you today.

Thanks.

5぀星のうち4の評䟡

Ordered a bundle of vapes on two


Ordered a bundle of vapes on two separate occasions, 1 was leaking in package and unusable and two didn’t even work. Contacted the company many times about it with no reply.

UPDATE
company managed to get in contact, they have resolved this issue to a great standard therefore I have updated my review to reflect this

2023幎9月20日
自発的なレビュヌ
Vape Inc ロゎ

Vape Inc からの回答

Hi Charli,

Thank you for your review. I am sorry to hear that you have experienced an issue. I can see you left us a message/ticket via our live chat on the website and we did reply to ask what item was affected as you had a few different items in your order but we never heard back from you.

I will send you an email again so we can get this sorted for you.

Kind Regards

*Update*

Hi Charli,

I sent you another email on Friday but it seems they are not reaching you. Have you checked your spam/junk folder?

I have sent you another email this morning (Monday 16/10/23) from multiple email addresses so hopefully at least one of them manages to reach you. I can assure you we are not ignoring you! we are trying to get this issue resolved for you.

Kind Regards
Lee

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