Vasek レビュー 

Danielle at Vasek Insurance was excellent throughout the process. She took the time to clarify the underwriting requirements on my behalf and went the extra mile to assist with the payment process for my quotation.
Her communication was professional, responsive and customer-focused from start to finish. Overall, Danielle provided outstanding service .
5 stars

5/5 - Spoke with an agent called Stephen, he was so helpful and friendly. Best call I've ever had with an underwriter!

Craig Drakeford provided quick and effective solutions throughout the process. He was responsive, knowledgeable, and dealt with any queries promptly, making everything straightforward and stress-free. Excellent service and support from start to finish.

First Danielle was super lovely very helpfull and the entire call actually a pleasure we need more staff like Danielle 😀

Rang Daren with my initial query which he sorted promptly, followed up by replying to email and providing relevant documentation by return

Craig Drakeford, is a great asset to the Vasek team he is so accommodating and his response time is impeccable, he is very informative and is my point of contact to any enquires through Vasek, still yet to let me down over several years, thank you.

Riley Collins, did an amazing job in getting this sorted despite the confusion around the situation and made sure to explain how we can avoid this in the future with a very welcoming and kind persona. There was alot of mis communication with other members in the team however Riley made sure to explain the process without even being asked and get it sorted. He ensured he obtained a thorough understanding of the situation in both emails and over the phone before just actioning something. He queried things that were confusing which reassured me that everything was completed correctly. His service was amazing.

As a Broker I needed to make an adjustment to a client's policy & had the pleasure of speaking to Danielle. She was polite & professional & dealt with the matter so efficiently that I'd received the amended documents by email within 5 minutes of my call. She's certainly an asset to your company.

The broker I work for regularly deals with Vasek for Home, Property etc... there was a particular risk where a customer carries out her dog grooming business in an outbuilding at home, which Vasek have held for the past couple of years... Although the renewal price had come down slightly from last year, my client obtained an alternative quotation elsewhere at around £200 cheaper... Saj who I dealt with at Vasek was so helpful and was keen to retain the business, therefore without too much hassle at all, he liaised with underwriters and managed to reduce their premium by around £160 which secured the business with the client and ourselves... very satisfied with this outcome and encourages me to do even more business with Vasek when possible...

Riley has helped us out a lot with getting terms out to us before the 21 day mark.

My company use Vasek on a professional basis regularly. I had mistakenly put the wrong start date for an insurance policy which I didn't notice until I received the policy documents. I rang and explained the situation and the lovely lady I spoke to amended the start date and had emailed the amended policy document to me all within 10 minutes. I am so sorry I didn't write down her name, but I called her a superstar for her help, so if she reads this and recognises it was her - thank you again (and tell your boss it was you!)

Excellent help from Vasek dealing with stressful issues in a sensitive way on the phone. Lucy very quickly identified what needed to be done and went beyond what I expected, taking on some communications and ensuring the cover continued without a gap. Just what I hoped for - many thanks!

I deal with Vasek on a professional basis and find them extremely professional and easy to deal with. Their products are excellent and deliver in terms of cover and ease of access, which is vital in today's busy marketplace.

Andrea in the onboarding team was very friendly and extremely helpful in getting my issue resolved, giving my colleagues and I access to use Vasek products moving forward.

Charlotte Marriot was outstanding. Amazingly effective, both professional and warm. Have no hesitation in endorsing this company and charlotte in particular

A complicated query, which was dealt with professionally and quickly by Dylan Westley. Really grateful for your help and the quick turnaround.

1st time ever claimed. So great to have process explained clearly, step by step and the whole thing didn't take too long to complete.

I was kept up to date on a regular basis with very helpful information and settlement was quick and fair.