Service here seems to depend on who is working. The two older staff members are always polite and helpful, but the younger lad is very inconsistent with ID checks. Heâll serve me without ID when I am... ãã£ãšèŠã
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Fantastic service, all staff were very helpful. I had an issue with my vape that was 4 months old, they took my details and sent the vape off to be repaired. Ended up giving me a brand new boxed vap... ãã£ãšèŠã
Updated 27.12.24 I have now received an email from Vaypa Port explaining my emails had gone to their junk inbox. They sent out new capes which arrived the next day with a few extras in. I do beli... ãã£ãšèŠã
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Fast and efficient online service. Ordered new pods Friday night, posted the following morning and arrived Monday morning... exactly the service an addict requires! My only regret? I'm not Midlands... ãã£ãšèŠã
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A fantastic Vape Shop with great choice value & service, offering a huge choice of e juice coils mods kits tanks and accessories
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4, Baddeley Court, TF10 7AD, Vaypa Port, è±åœ
- 01952 878736
- sales@vaypa-port.co.uk
- vaypa-port.co.uk
3.8
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Fantastic service
Fantastic service, all staff were very helpful.
I had an issue with my vape that was 4 months old, they took my details and sent the vape off to be repaired. Ended up giving me a brand new boxed vape free of charge a few days later.
Very pleased.
2026幎7æ1æ¥
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This is a decent store
This is a decent store, friendly staff and they have a good level of stock, sadly they often don't have the flavour i need.
2026幎3æ12æ¥
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Females IDâd unless youâre accompanied by a male and arenât dressed in farm/harper student wear
Service here seems to depend on who is working. The two older staff members are always polite and helpful, but the younger lad is very inconsistent with ID checks. Heâll serve me without ID when I am with a person he knows or I am with a male, no matter who I am with I could still be underaged, and then other times will assist me with everything I need get to the till to pay and then asks for ID, wasting my time. If ID is required, it should be checked consistently rather than judging customers based on appearance whether or not I am dressed in joggers and a hoodie or wellies and a tweed coat. Numerous times I have felt judged by this man so will no longer be spending my money here to only get served and not have to have my ID on me all the time only when Iâm accompanied by a male.
2026幎3æ6æ¥
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Will rectify missing orders.
Updated 27.12.24
I have now received an email from Vaypa Port explaining my emails had gone to their junk inbox. They sent out new capes which arrived the next day with a few extras in. I do believe the issue is with Evri but their comment was to contact Vaypa Port which I did. This has now been rectified and so stars have been altered from 1 to 4 due to their taking care of the order.
I ordered three liquids a few weeks ago. They were due on Monday 9th December. It is now Thursday 19th December. I have sent emails to find out where said liquids are but no response from the Vaypa Port team on a refund or sending out others. Very disappointed as was recommended them by a friend.
2024幎12æ5æ¥
Vaypa Port ããã®åç
Hi Jennifer
Many thanks for your kind updated review , we are a small family run business & appreciate your time in amending your review.
We are really disappointed to see that you have still not received your vape liquids. These were sent out on Thursday 5/12/24 & we are currently emailing Evri to ascertain why your parcel is still in transit
However, we have not received any emails from yourself to make us aware that your parcel has not been received
You can see by the tracking number H01M8A0061530767 it still shows in transit & should have by now been delivered, we can only apologise & as a gesture of goodwill will replicate sending out your order again today with Royal Mail tracked & signed for, however please aware at this time of year parcels are taking a little longer to be delivered. I am hopeful you will receive this parcel prior to Xmas
Kind regards
Trish
Vaypa Port ããã®åç
Thank you Trudy for your 5* review , it means a lot to a small business, hope to see you again soon!
Vaypa Port ããã®åç
Hi Sharon, thank you for your very kind review. Always a pleasure to see you.
Vaypa Port ããã®åç
Many thanks Nathan for your 5* review, it means a lot to a small family run business! Glad you found the online ordering process quick & easy
Trish
Perfect
Always such a pleasure to come here, a very welcoming place! Great value for money and my orders are always ready to pick up almost instantly!
2023幎8æ7æ¥
Vaypa Port ããã®åç
Thanks Emma, always a pleasure to see you. Thank you for taking time out and leaving a kind review.
A fantastic service as always.
2023幎7æ6æ¥
Vaypa Port ããã®åç
Many thanks Joanne for taking the time to leave us a 5* review! We always try to offer excellent customer service .
Vaypa Port ããã®åç
Firstly thank you for your order Nicola, we hope you are enjoying your products! And many thanks for taking the time to give us a 5* review! We hope to be able to serve you again soon
Trish Paul & Harrison
Vaypa Port ããã®åç
Thank you Caleb for taking time out of your day to leave us a 5* review, it means a lot! We look forward to serving you again soon Trish & The Team
Excellentb
Great service fast delivery and my daughter was over the moon with them will defo ve ordering again
2023幎3æ29æ¥
Vaypa Port ããã®åç
Thank you Janice for your 5* review, it is very much appreciated for a small family run business
Trish Paul & the Team
bubblegum ivg liquid flavourâŠ
Purchased bubblegum ivg liquid flavour is great cheaper than were I normally purchase this product and the delivery was very fast.
2023幎3æ18æ¥
Vaypa Port ããã®åç
Thank you Gemma for your review, this is really appreciated. We will get back in stock shortly.
Excellent service
I have been using Vapaport for many years now, they are always friendly, will do anything to help, and the have a generous array of stock.
2023幎3æ16æ¥
Vaypa Port ããã®åç
Thank you Fiona, always great to see you and thanks for your custom and review
Vaypa Port ããã®åç
Thank you Joan for your 5* review, it really is much appreciated.
Really good experience said it wouldâŠ
Really good experience said it would take 5 working days but arrived in 2
2023幎2æ18æ¥
Hi guys thanks for the uforce L bubbleâŠ
Hi guys thanks for the uforce L bubble glass it fitted like a glove for my drag 4 an cheers for the quick delivery aswell an now Iâm going to buy another 1 tomorrow for to keep as a spare so thanks again for being so helpful guys ð
2023幎2æ4æ¥
Vaypa Port ããã®åç
Hi Sean
Thank you for taking time out and posting your review. This makes our day. We always try and get the products out on the day of purchase. Glad the product met expectations and we look forward to hearing from you again soon.
Great customer service
Great customer service, instant replies with any questions and tracking issues easily resolved, 100% recommend!
2023幎1æ5æ¥
Vaypa Port ããã®åç
Tris, thank you for your very kind review. Like all traders we are having problems with deliveries at this time. Your understanding is very much appreciated along with your 5 star review.
Vaypa Port ããã®åç
Thanks Steph, always glad to be of service. Thank you for your custom and review.
Great service
Great communication. Prompt delivery and arrived in the stated time frame. Will use again 100%
2022幎11æ16æ¥
Vaypa Port ããã®åç
Many Thanks Chloe for taking the time to leave us a 5* review, we hope to hear from you again soon, from all of the Vaypa port team
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