This is my first time ordering from Vecino. I am reluctant on shopping with new companies as you never know how your personalised design will turn out. Thankfully Vecino have a preview option! I r... ãã£ãšèŠã
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Supreenderam-me pela positiva, o atendimento foi impecável, respostas rápidas e com tudo o que precisava de saber. Tiveram sempre um cuidado especial com a minha encomenda e resolveram tudo o que prec... ãã£ãšèŠã
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Vecino is a well made jewellery site with a really kind and thoughtful service. The employment has really thought about everything a customer would like to know. A preview, many informations about th... ãã£ãšèŠã
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They were willing to give me many proofs of my order till i found the one i liked. Very helpful and pay alot pf attention to detail. Love how they care about what the customer wants and do what they c... ãã£ãšèŠã
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Hi there! At VECINO, we craft personalized jewelry and accessories that turn your most special moments into cherished keepsakes ð Each piece is lovingly made in-house by our team, with meticulous attention to detail, so it looks just as you imagined. We use high-quality materials and elegant packaging, making every unboxing a little âwowâ moment. And the best part? Our team is friendly, approachable, and always ready to help with any questions, ensuring your VECINO experience is as delightful as the pieces themselves.
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- help@vecinocustom.com
- vecinocustom.com
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So easy I hope it arrives soon
2026幎4æ17æ¥
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From the piece review it looks so niceâŠ
From the proof review it looks so nice I canât canât to receive it now and give it to my sister in law for her birthday.
2026幎4æ15æ¥
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Great for beautifully designing aâŠ
Great for beautifully designing a necklaceð Highly recommend
2025幎11æ3æ¥
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SPEACHLESS..!!
This is my first time ordering from Vecino.
I am reluctant on shopping with new companies as you never know how your personalised design will turn out. Thankfully Vecino have a preview option! I received this today and I have no words⊠WOW. The preview itself is perfect, better than I ever could imagine. I canât wait to see the real thing!
2026幎4æ14æ¥
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Superhelpful customer service andâŠ
Superhelpful customer service and smooth order definitivly ordering again
2026幎4æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Aún no me ha llegado pero si queda laâŠ
Aún no me ha llegado pero si queda la mitad de bien que en la foto de prueba estaré más que satisfecho
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Goede service!
Fijne service en erg mooie producten!
Ben daar heel blij mee!
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
Super om te lezen dat je zo blij bent! ð We doen ons best om niet alleen mooie producten te maken, maar ook een fijne ervaring te bieden. Ontzettend bedankt voor je complimenten en veel plezier met je aankoop! â€ïž
Although I havenât received it yet
Although I havenât received it yet, so far everything looks great. Thank you for your service!
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
Thank you so much for the kind words about our service! âš Weâre glad to hear everything looks great so far. We noticed the 3-star rating and just wanted to check in: since you mentioned being happy with everything, was there anything specific we could have done better to earn those extra stars?
We always strive for a 5-star experience, so if thereâs anything we can improve before your package arrives, please let us know! ð
Amazing Job
They were willing to give me many proofs of my order till i found the one i liked. Very helpful and pay alot pf attention to detail. Love how they care about what the customer wants and do what they can to satisfy their needs.
2026幎3æ31æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
This is so wonderful to hear!!! We truly believe that perfection lies in the details, and weâll send as many proofs as it takes to make sure youâre head-over-heels in love with the design. Your satisfaction is our priority, and it was a pleasure working with you to get it just right. Thank you for noticing the care we put into our work! ð€
You guys are awesome
You guys are awesome, thats the best ideia for a gift for my girlfriend, you guys doing an incredible job making people smile! Keep going at it ðªðœ
2026幎3æ30æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
You just made our day! ð€© Thank you so much for the support. Thereâs nothing we love more than knowing our work is going to put a smile on your girlfriend's face. Weâll definitely keep the momentum going! â€ïž
Great experience
Great experience, easy to use and make an order. Canât wait to receive my package .
2026幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
Weâre so glad to hear that ordering was a breeze for you! âš Thatâs exactly how it should be. Thank you for trusting us!
Great Service
Great Service, especially with review of the product and change-requests.
Fast and easy communication via mail.
Exited to see the product when it arrives!!
2026幎3æ16æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
We are so glad to hear you enjoyed the process! ð We know how important those little tweaks are to make a piece truly yours, and we're happy we could make those change-requests easy for you. The communication is half the fun! We are just as excited as you are for the package to arrive. Thank you for the support!
Weird gradient on my bracelet
Im confused about the bracelet i got with my eyes/face on it. The quality seems different and im disappointed. In some lightning it looks fine, in some other it looks like there is a gradient, that i have not seen on any of their bracelets or on the picture of the design they sent me to accept.
2026幎3æ13æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
We are so sorry to hear that youâre feeling disappointed with your piece. ð€ Weâd like to clarify that because we use laser engraving, the final result is an incision into the metal rather than a surface print.
This is exactly why the piece looks different depending on the lighting. The 'gradient' effect occurs because the laser creates microscopic textures that reflect light differently from various angles. While a digital design is static, the engraved metal reacts to the environment around it.
We truly want you to love your jewelry! If you feel that something is truly off, please send photos of the piece in different lighting to our customer support so we can take a closer look at your specific case!! âš
Thoughtful and kind customer service
Vecino is a well made jewellery site with a really kind and thoughtful service. The employment has really thought about everything a customer would like to know. A preview, many informations about the product and process and at the top you can reach them on instagram for personal questions and you get a fast response.
I am very pleased with the service and hope my bracelet will please me even more! :)
2026幎3æ1æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
Thank you for such a detailed and thoughtful review! 𥹠We truly believe that the journey is just as important as the final piece, so weâve worked hard to make every step (from the info on the site to our Instagram chats) as clear and friendly as possible. Itâs wonderful to know you felt well-guided! Weâre rooting for the bracelet to exceed all your expectations once it arrives ð
Great and very quick Service!
2026幎3æ3æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
Weâre happy to hear you enjoyed the speed and quality of our service. We know youâre excited to get your order, so we do our best to keep things moving fast. Thanks for the support! ð«¶ðœ
More then I expected
I asked for the design to be sent to me before so that I know how it comes out because it was my first time placing an order with them and I guess they didnât disappoint me it turned out very good. Iâm just waiting for the final piece to arrive Iâm sure it is going to be very nice as well.
2026幎3æ2æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
We totally understand that first-order nerves! ð Thatâs exactly why we love sending the preview: itâs all about making sure youâre 100% happy before we start. Weâre so glad we didn't disappoint! Now that the design is approved, weâre sure youâre going to love the final piece even more once itâs in your hands. Thanks for trusting us! ð
I had a great experience with Vecino
I had a great experience with Vecino. The team is professional, responsive, and truly cares about their clients. Everything was clear and transparent. Highly recommend!
2026幎3æ2æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
We are so grateful for your recommendation! ð€© Transparency and genuine care are at the core of what we do, so hearing that your experience with the Vecino team reflected that is amazing. Thank you for choosing us and for the high praise! âš
I haven't received my order yet
I haven't received my order yet, but I really want to thank the staff for being so kind and helpful. I'm eagerly awaiting its arrivalðð
2026幎2æ27æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
We canât wait for you to get it either! ð€ Thank you so much for being so patient and for your kind words about our team. Itâs a pleasure to help, and weâre keeping our fingers crossed that your order arrives super fast so you can start enjoying it! ð
Muito atenciosa uma querida e fazendoâŠ
Muito atenciosa uma querida e fazendo um ótimo trabalho
2026幎2æ23æ¥
èªçºçãªã¬ãã¥ãŒ
VECINO Custom ããã®åç
Muito obrigada! â€ïž à um prazer enorme poder ajudar e garantir que tudo corre da melhor forma. Fazemos o nosso trabalho com muito amor e saber que sentes essa atenção do outro lado é o que nos dá motivação para continuar. Um beijinho grande! âš
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