This has been an amazing positive experience from initial consultation through to treatment and final review. Everything was clearly explained and the results have exceeded all my expectations. I ca... もっと見る
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所在地
所在地を変更Unit 2, 14a Montpelier Place, BN1 3BF Brighton, GB
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I have visited the centre in Brighton three times now, once for an initial consultation then two treatments. Sue on reception was lovely, kind and welcoming, Kate the consultant took great care with a... もっと見る
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I was made welcome from the moment I arrived and this continued through my consultation. The examination was done professionally and with tact. The result was explained clearly which gave me confidenc... もっと見る
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Staff were very welcoming, polite, professional, from the receptionist to the scanner & nurse. Nigel was very informative about my scan and explained the procedure fully. Shona made me feel at ease a... もっと見る
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企業情報
当該企業による記述
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
連絡先
Unit 2, 14a Montpelier Place, BN1 3BF, Brighton, 英国
4.5
優良
36件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Treatment
This has been an amazing positive experience from initial consultation through to treatment and final review. Everything was clearly explained and the results have exceeded all my expectations. I cannot thank Nigel, Cathy and Sue enough fot the care they have given me. My legs feel so much healthier and I can now wear shorts with confidence.
2026年9月22日
自発的なレビュー
VeinCentre - Brighton からの回答
Hi Katherine,
Thank you for your wonderful review. We’re thrilled that your experience has been so positive from consultation through to your final review, and that you’re already seeing such a difference in how your legs feel. We’ll make sure the team see your kind words.
Best wishes,
Dilly
A welcoming visit!
I was made welcome from the moment I arrived and this continued through my consultation. The examination was done professionally and with tact. The result was explained clearly which gave me confidence to agree to a treatment plan. All staff conducted themselves professionally and with a very helpful manner.
2026年9月4日
VeinCentre - Brighton からの回答
Hi Christopher,
Thank you for sharing this. It’s lovely to know you felt welcome from the moment you arrived and that the consultation gave you the confidence to move forward with your treatment.
Best wishes,
Dilly
VeinCentre - Brighton からの回答
Hi Jane,
Thank you for sharing your experience. It’s really important to us that every patient feels listened to and treated as an individual, so we’re pleased to hear that this came across during your visit.
Best wishes,
Dilly
I have visited the centre in Brighton…
I have visited the centre in Brighton three times now, once for an initial consultation then two treatments. Sue on reception was lovely, kind and welcoming, Kate the consultant took great care with a thorough explanation of the best treatment options available and was meticulously in her practice. Marle the nurse was kind and reassuring. Altogether a great experience
2026年9月2日
自発的なレビュー
VeinCentre - Brighton からの回答
Hi Clare,
Thank you for sharing such a lovely review of your experiences at our Brighton clinic. It’s great to hear that the team helped make your visits so positive, from the warm welcome at reception through to the thorough consultation and reassuring treatment. We really appreciate your kind words about the whole team.
Best wishes,
Dilly
The doctor wasvert good at explaining…
The doctor wasvert good at explaining the whole procedure and putting my mind at rest
2026年8月12日
VeinCentre - Brighton からの回答
Hi Chris,
Thank you for your feedback. We’re pleased to hear the doctor took the time to explain the procedure thoroughly and helped put your mind at rest.
We really appreciate you sharing your experience.
Best wishes,
Dilly
Very pleasant
Very pleasant, efficient and informative. Felt confident they understood my needs.
2026年8月12日
VeinCentre - Brighton からの回答
Hi there,
Thank you for your lovely feedback. It’s great to hear you found the team pleasant, efficient and informative, and that you felt confident your needs were properly understood.
Best wishes,
Dilly
Very professional team and a…
Very professional team and a comprehensive evaluation of my condition.
Very comfortable environment and the treatment plan was clearly explained.
2026年8月9日
VeinCentre - Brighton からの回答
Hi Steve,
Thank you for your review. We’re glad you found the environment comfortable and that you received such a thorough assessment. It’s important that patients understand their options, so we’re pleased the treatment plan was explained clearly.
Best wishes,
Dilly
Excellent care throughout the process
Excellent care throughout the process. Ahmed explained everything and was kind and caring. Excellent result - very happy. Thank you - Brenda
2026年6月24日
自発的なレビュー
VeinCentre - Brighton からの回答
Hi Brenda,
Thank you for your lovely feedback. We’re delighted to hear your Consultant provided such kind and caring support throughout your treatment and that everything was explained clearly.
It’s wonderful to know you’re so pleased with your results. Thank you for taking the time to share your experience.
Best wishes,
Dilly
Welcoming, informative team
Staff were very welcoming, polite, professional, from the receptionist to the scanner & nurse. Nigel was very informative about my scan and explained the procedure fully. Shona made me feel at ease as well as Sue. I was so confident with them all I booked to have treatment very soon
2026年7月1日
VeinCentre - Brighton からの回答
Hi Paul,
Thank you for your lovely feedback. We’re delighted to hear the team made you feel so welcome and that the team helped you feel confident and well informed throughout your consultation.
We look forward to welcoming you back for your treatment.
Best wishes,
Dilly
All the staff were so welcoming and…
All the staff were so welcoming and helpful and made me feel so comfortable.,I was kept informed throughout the examination process also the consultation was very informative and I felt reassured that my advised treatment was the best option offered to me
2026年6月10日
VeinCentre - Brighton からの回答
Hi Winnie,
Thank you for your wonderful review. We’re so pleased to hear the team made you feel comfortable and well informed throughout your appointment, and that you felt reassured by the treatment plan discussed.
Best wishes,
Dilly
Everything was extremely well explained…
Everything was extremely well explained at all stages. From my initial consultation to my treatment options and follow up aftercare. Although it wasn't the cheapest procedure, I do feel it was worth the outlay and I am glad I decided to go ahead. It is now 4 months since my initial treatment and I am very pleased with the improvement in my veins and they are continuing to improve as time goes by.
2026年1月14日
自発的なレビュー
VeinCentre - Brighton からの回答
Hi Louise,
Thank you for your lovely feedback. We’re so pleased everything was clearly explained throughout your journey and that you’re happy with the improvement in your veins. It’s great to hear you feel the treatment has been worthwhile and that you continue to see positive results.
Best wishes,
Dilly
Made to feel confident and comfortable…
Made to feel confident and comfortable with the intervention on my varicose veins. Treatment very effective.
2026年5月7日
自発的なレビュー
VeinCentre - Brighton からの回答
Hi James,
Thank you for your kind feedback. We’re so pleased you felt confident and comfortable throughout your treatment, and it’s great to hear you’re happy with the results.
Best wishes,
Dilly
Disappointing aftercare
I had a procedure in February. Staff were friendly and professional and I was told no further treatment would be needed. I then did not feel I was healing well and emailed to ask for advice. I was told to keep waiting. I emailed and called over the following weeks when there was still no improvement. I was asked to email in pictures which would be shown to the specialist and I would be contacted. I did send in images but was never contacted - I really had to push to get a follow up appointment.
I have had further treatment and will need more treatment. After 12 weeks my leg looks worse than it did before which is both disappointing and expensive. I would encourage anyone to be ready to advocate for themselves to get a follow up appointment if needed, budget to spend more than you think and make sure you do not throw away the stockings if you are told you won’t need another appointment as you will need to pay £60 for more!
2026年2月8日
自発的なレビュー
VeinCentre - Brighton からの回答
Hi Natalie,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our team friendly and professional, though we’re very sorry to hear that your aftercare experience has left you feeling disappointed. This is not the level of support we aim to provide.
Following treatment, results can vary between individuals and sometimes additional sessions may be needed to achieve the desired outcome. It’s important that you feel supported throughout your recovery and we’re sorry if this hasn’t been your experience.
We’d really like the opportunity to review your treatment journey and ensure we resolve this for you. A member of our team will be in touch to provide further support and discuss the next steps with you.
Kind regards,
Dilly
Vein Centre … 5 Star ⭐️
The consultant was very thorough and recommended the treatment that I needed .
I felt extremely reassured and came away feeling it was the best decision I made making this appointment .. so thank you .
2026年3月5日
VeinCentre - Brighton からの回答
Hi there,
Thank you for your wonderful feedback. We’re delighted you found the consultation thorough and reassuring, and that you felt confident in the treatment plan discussed.
Best wishes,
Dilly
Most helpfull and reassuring staff
Most helpfull and reassuring staff. Everthing fully and clearly explained
2026年1月14日
VeinCentre - Brighton からの回答
Hi there,
Thank you for your feedback. It’s great to know you felt reassured and that everything was fully and clearly explained throughout your visit.
Best wishes,
Dilly
Everyone at the vein center were…
Everyone at the vein center were polite, informative and understanding from my first appointment right through to my final appointment. My leg looks and feels so much better and I am so happy I had the treatment done
2026年1月8日
VeinCentre - Brighton からの回答
Hi Debbie,
Thank you for your lovely feedback. We’re so pleased to hear that you felt supported and well informed from your first appointment right through to your final visit. It’s wonderful to know your leg both looks and feels so much better and that you’re happy you chose to go ahead with treatment.
Best wishes,
Dilly
Amazing staff and consultant was so…
Amazing staff and consultant was so knowledgeable and explained everything clearly
2026年2月8日
VeinCentre - Brighton からの回答
Hi John,
Thank you for your kind words. We’re delighted to hear you found the team so supportive and that your consultant explained everything clearly and professionally.
Best wishes,
Dilly
Very disappointed!
I made an appointment 2 months prior. On the day of the appointment I went to the clinic ( it was a 1.5 hours drive)to find it closed and to be told that my appointment has been cancelled .. and that someone tried to contact me the day before to let me know. They didn’t leave a voicemail or any kind of message but on the other hand, I was sent reminders about my appointment via text and email.
Later on, I have sent an email to say how disappointed I was and that I have decided not to rebook my appointment and asked for a refund of my deposit, but I am still waiting for a reply and my refund of course.. good luck if you decide to trust them!
2026年1月31日
自発的なレビュー
VeinCentre - Brighton からの回答
Hi there,
We’re so sorry to hear about your experience, particularly given the distance you travelled. Our clinic was cancelled at short notice due to a family issue involving one of our Consultants. Unfortunately, these things can sometimes happen, and although we did try and reach you, we do recognise that we could have done more to avoid you making an unnecessary trip. We’re really very sorry and appreciate how frustrating this must have felt.
A member of our team will reach out to you as you we would love the opportunity to put things right.
With warm regards,
Dilly
Everyone made me feel at ease
Everyone made me feel at ease, the consultant explained everything in great detail
2025年12月10日
VeinCentre - Brighton からの回答
Hi Sharon,
Thank you for your feedback. We’re so glad that our Consultant was able to explain everything clearly and that you felt comfortable throughout your visit.
Best wishes,
Dilly
Professional service with practical…
Professional service with practical advice on what is and what is not possible
2025年9月5日
VeinCentre - Brighton からの回答
Hi Jonathan, thank you for your feedback. We’re so pleased you found our service professional and the advice practical and clear. Setting realistic expectations is an important part of what we do, and it’s great to know this was helpful for you.
Best wishes,
Dilly
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