Very friendly and welcoming. I felt at ease from the moment I arrived for my initial consultation. I feel everything involving the procedure was explained in great detail. My legs are still healing,... もっと見る
企業が回答しました
所在地
所在地を変更41 Charlotte Square, EH2 4HQ Edinburgh, GB
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Greeted on arrival. Offered tea. Seen on time. Pleasant staff. Clear explanation from consultant.
企業が回答しました
Friendly staff , Tracey at the front desk was lovely. Navin the consultant was so polite and explained things , he wasn’t pushy at all. The nurse and the other doctor ( sorry can’t remember names) w... もっと見る
企業が回答しました
I recently had EVLA and Foam Scierotherapy at the Edinburgh Vein Centre and was so impressed by such kind care and attention. My brilliant surgeon Navin explained the entire proceedure in detail and... もっと見る
企業が回答しました
企業情報
当該企業による記述
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
連絡先
41 Charlotte Square, EH2 4HQ, Edinburgh, 英国
4.8
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exactly what I hoped it’d be like
Greeted on arrival. Offered tea. Seen on time. Pleasant staff. Clear explanation from consultant.
2026年9月19日
VeinCentre - Edinburgh からの回答
Hi Lesley,
Thank you for your kind review. It’s great to hear that you were welcomed so warmly, seen on time and given a clear explanation of your treatment.
Best wishes,
Dilly
VeinCentre - Edinburgh からの回答
Hi Ron,
Thank you for your feedback. We’re glad you had such a professional and efficient consultation and really appreciate you taking the time to share it.
Best wishes,
Dilly
Very friendly and welcoming
Very friendly and welcoming. I felt at ease from the moment I arrived for my initial consultation. I feel everything involving the procedure was explained in great detail. My legs are still healing, however I am happy so far with the results. There is also a number to call afterwards for advice should you have any concerns.
2026年7月27日
VeinCentre - Edinburgh からの回答
Hi Angela,
Thank you for your lovely review. We’re pleased to hear that you felt at ease from the moment you arrived and that everything was explained in detail. It’s also great to hear that you’re happy with your results so far, and we hope your legs continue to heal well. We’re glad you found the aftercare support reassuring too.
Best wishes,
Dilly
The My initial consultation. Doctor was very honest and…
The Doctor was very honest and informative! Explained the procedure fully. I now know exactly what to expect.
2026年8月29日
VeinCentre - Edinburgh からの回答
Hi Maureen,
Thank you for your review. It’s great to hear that you found your consultation so honest and informative and that the procedure was explained clearly, leaving you with a good understanding of what to expect.
Best wishes,
Dilly
Efficient and helpful
2026年8月17日
VeinCentre - Edinburgh からの回答
Hi there,
Thank you for your review. We’re pleased to hear you found the team efficient and helpful, and we really appreciate you taking the time to share your experience.
Best wishes,
Dilly
The consultant was excellent- explained…
The consultant was excellent- explained the procedure and I felt very confident with him . Was very pleased with the outcome and could only give praise and thanks to him in the edinburgh vein centre. The nurse and receptionist were also very friendly and caring.
2026年5月27日
自発的なレビュー
VeinCentre - Edinburgh からの回答
Hi there,
Thank you for your lovely feedback. It’s wonderful to hear you were so pleased with the outcome and that the consultant took the time to explain everything clearly. We’ll be sure to pass your kind words on to the Edinburgh team.
Best wishes,
Dilly
Friendly staff
Friendly staff , Tracey at the front desk was lovely.
Navin the consultant was so polite and explained things , he wasn’t pushy at all. The nurse and the other doctor ( sorry can’t remember names) were also kind and professional. Everyone put you at ease & we had a laugh. Couldn’t fault a thing.
2026年8月15日
VeinCentre - Edinburgh からの回答
Hi Ann,
Thank you for such a lovely review. It’s great to hear Tracey and the clinical team made you feel so welcome and comfortable, while giving you clear information without any pressure.
We’ll be sure to pass your kind words on to Navin and the team. It sounds like you had a few laughs along the way too!
Best wishes,
Dilly
From the minute I walked in the door I…
From the minute I walked in the door I was greeted by the friendliest receptionist ever. It created a lovely, relaxing environment. This continued through my examination by such a lovely team. The doctor explaining in depth the treatment I would undergo.
2026年8月15日
VeinCentre - Edinburgh からの回答
Hi Cathy,
Thank you for your lovely feedback. It’s wonderful to hear the warm welcome from reception helped create such a positive atmosphere from the moment you arrived, and that this continued throughout your examination.
We’re pleased you felt well informed about your treatment and really appreciate you sharing your experience.
Best wishes,
Dilly
Very efficient and was detailed will…
Very efficient and was detailed will the my cause of treatment
Check in with reception was very easy and was given a selection of dates and times which I could choose for my next appointment
2026年8月12日
VeinCentre - Edinburgh からの回答
Hi Paul,
Thank you for your feedback. We’re pleased you found the service efficient and that everything was explained in detail. It’s also great to hear the team were able to offer a good choice of appointment times to suit you.
Best wishes,
Dilly
VeinCentre - Edinburgh からの回答
Hi Doreen,
Thank you for your lovely feedback. It’s great to hear you found the team so friendly and knowledgeable.
We really appreciate you taking the time to leave us a review.
Best wishes,
Dilly
Great
Great , felt very comfortable as soon as I went in to reception and to see my consultant aswell .
2026年7月22日
VeinCentre - Edinburgh からの回答
Hi there,
Thank you for your kind feedback. We're glad you felt comfortable from the moment you arrived and that the team helped make your visit a positive one.
Best wishes,
Dilly
Treatment that I received was excellent…
Treatment that I received was excellent and would highly recommend. Daniel and his team were fantastic and friendly to deal with, also very supportive and gave clear instructions regarding compression stockings, taking medication etc. I would thoroughly recommend VeinCentre.
2026年7月29日
自発的なレビュー
VeinCentre - Edinburgh からの回答
Hi Scott,
Thank you for your fantastic review. The Edinburgh team will be delighted to hear your feedback.
It's brilliant to know you felt supported throughout your treatment and that the guidance you received helped make the whole experience a positive one. Thank you for your recommendation.
Best wishes,
Dilly
Good service
2026年7月22日
VeinCentre - Edinburgh からの回答
Hi Peter,
Thank you for your review. We’re pleased to hear you had a positive experience with us. We hope to see you again soon.
Best wishes,
Sarah
welcoming and professional
welcoming and professional. settled me down after an anxious trip. happy to go the extra mile-much appreciated!
2026年7月8日
VeinCentre - Edinburgh からの回答
Hi Michael,
Thank you for your kind feedback. We’re delighted to hear the team made you feel welcome and helped put you at ease after your journey.
We really appreciate you taking the time to leave a review.
Best wishes,
Dilly
100% recommend
Friendly and approachable people with the level of knowledge I expected and need. This reassurance meant I felt comfortable with the process. Consultant had a people focussed manner, rather than just a medical focus.
Nurse very supportive and reassuring helped and talked through what was happening, engaging and approachable.
Receptionist/PA brilliant customer skills.
Would, so far 100% recommend to anyone needing treatment outside of NHS…
2026年7月8日
VeinCentre - Edinburgh からの回答
Hi Wendy,
Thank you for your wonderful review. We’re delighted to hear the team’s knowledge, reassurance and caring approach helped you feel comfortable and confident throughout your treatment journey.
We really appreciate your recommendation and your kind words about the Consultant, nurse and reception team.
Best wishes,
Dilly
Great first consultation.
I didn't have to wait long for the appointment. During the consultation everything was explained in great detail and it was easy to understand what the problem was and what it's required to solve it. All staff were warm and welcoming.
Will definitely recommend to everyone to contact the centre.
2026年7月9日
VeinCentre - Edinburgh からの回答
Hi there,
Thank you for your lovely review. We’re delighted to hear your consultation was informative and that everything was explained clearly and in detail.
It’s wonderful to know the team made you feel welcome, and we really appreciate your recommendation.
Best wishes,
Dilly
I recently had EVLA and Foam…
I recently had EVLA and Foam Scierotherapy at the Edinburgh Vein Centre and was so impressed by such kind care and attention. My brilliant surgeon Navin explained the entire proceedure in detail and encouraged me to voice any questions. Irene my nurse was so cheerful and caring and I felt completely safe and looked after at every step. I attended a follow up appointment 6 weeks later and we were all so pleased that the procedure had been a complete success. I would like to mention the 2 lovely receptionists and also the very helpful and friendly service provided by the Stoke central office. I am enjoying pain free legs now and only wish I had decided on this treatment many years ago.
2026年5月16日
自発的なレビュー
VeinCentre - Edinburgh からの回答
Hi Christine,
Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience throughout your treatment at our Edinburgh clinic.
Your kind words about Dr Navin Mathias, Irene, our reception team and the Stoke central office are greatly appreciated. It’s fantastic to know you felt informed, cared for and supported every step of the way, and that you’re now enjoying pain-free legs.
Thank you for your recommendation and for taking the time to share your experience.
Best wishes,
Dilly
Pleasant atmosphere
Pleasant atmosphere. Receptionist very friendly and welcoming. Clinical staff also welcoming and clear in their explanation.
2026年7月4日
VeinCentre - Edinburgh からの回答
Hi there,
Thank you for your kind feedback. We’re pleased to hear you enjoyed the welcoming atmosphere and that both the reception and clinical teams made your visit such a positive experience.
Best wishes,
Dilly
Lady on reception and nurse very…
Lady on reception and nurse very welcoming and friendly.Dr explained everything very well.
2026年7月1日
VeinCentre - Edinburgh からの回答
Hi Martine,
Thank you for your kind feedback. We’re pleased to hear the reception team, nurse and doctor made you feel welcome and took the time to explain everything clearly.
Best wishes,
Dilly
Delighted with the service and amazed…
Delighted with the service and amazed by my results. Would highly recommend
2026年3月21日
VeinCentre - Edinburgh からの回答
Hi Steven,
Thank you for your fantastic feedback. We’re delighted to hear you were impressed with both the service and your results.
We really appreciate your recommendation and are pleased you had such a positive experience.
Best wishes,
Dilly
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