Kind, caring, sensitive and welcoming from the start. From the coffee offered on arrival, to assessment, to treatment plan. All explained clearly and concisely. Date for treatment was set for a few... もっと見る
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所在地
所在地を変更Granite Building, 6 Stanley Street, L1 6AF Liverpool, GB
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My followup appointment went well with dr Edwards lake,he went through everything with me and made me so relaxed,and his assistant Julie was amazing so helpful and kind.the service i got today was100%... もっと見る
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Warm welcome on arrival from Michelle, offered drinks and chatted to me before going into the Consultation. Nurse, sorry can’t remember her name was friendly and put me at ease and took me... もっと見る
企業が回答しました
My third visit to the Vein Centre and as always 5 star. A lovely welcoming environment, felt totally relaxed whilst having my veins treated as the nurse totally distracts you by chatting to you and... もっと見る
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企業情報
当該企業による記述
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
連絡先
Granite Building, 6 Stanley Street, L1 6AF, Liverpool, 英国
4.6
優良
30件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent experience throughout
Kind, caring, sensitive and welcoming from the start. From the coffee offered on arrival, to assessment, to treatment plan. All explained clearly and concisely. Date for treatment was set for a few weeks later.
I can’t fault anything about the service I received. Thank you
2026年8月17日
VeinCentre - Liverpool からの回答
Hi there,
Thank you for your wonderful review. It’s lovely to hear that you felt so welcomed from the moment you arrived and that everything, from your assessment through to your treatment plan, was explained clearly. We really appreciate your kind words and are pleased to hear you couldn’t fault the service you received.
Best wishes,
Dilly
Evla treatment
Really professional people. Made me feel at ease, looking forward to my treatment and hope I see fantastic results.
2026年8月10日
VeinCentre - Liverpool からの回答
Hi there,
Thank you for your lovely review. It’s great to hear you found the team professional and that they helped you feel at ease. We hope your upcoming treatment goes well and that you’re very happy with the results.
Best wishes,
Dilly
Warm welcome on arrival from Michelle
Warm welcome on arrival from Michelle, offered drinks and chatted to me before going into the Consultation.
Nurse, sorry can’t remember her name was friendly and put me at ease and took me into see Mr Lake.
Mr Lake asked me various questions and I was able to convey with my age and the long standing problems I wasn’t very certain that anything could be done.
After the scans he gave me all the information and answered my concerns and said it was possible to improve my veins giving me full details of the scans.
I was very pleased with the consultation and went back to Michelle to find a date that would fit in with the extra travel coming from the Isle of Man, boat and plane times. We were able to sort out for the Procedure to be done on Monday 21 September at 1.30 pm. Booked the Plane to fly over and Boat to go back before we left.
Did the necessary paperwork and paid the deposit.
2026年7月20日
VeinCentre - Liverpool からの回答
Hi there,
Thank you for sharing your experience. We're so pleased the team made such a positive impression and took the time to answer all of your questions.
We're also glad we could help coordinate your appointments around your travel from the Isle of Man, and we look forward to seeing you again for your procedure.
Best wishes,
Dilly
VeinCentre - Liverpool からの回答
Hi Kathryn,
Thank you for your kind words. It's lovely to hear you found the team friendly, knowledgeable and efficient, and that you felt at ease throughout your appointment.
Best wishes,
Dilly
My consultation at the vein centre was…
My consultation at the vein centre was good put me at ease and they explained everything very clearly 👍
2026年6月22日
VeinCentre - Liverpool からの回答
Hi Suzy,
Thank you for your lovely review. We’re delighted to hear the team helped put you at ease and explained everything clearly.
Best wishes,
Dilly
My followup appointment went well with…
My followup appointment went well with dr Edwards lake,he went through everything with me and made me so relaxed,and his assistant Julie was amazing so helpful and kind.the service i got today was100%, I would recommend the vein centre if you want your vein done,in liverpool Stanley street, thanks P.wright 😘👍
2026年6月29日
自発的なレビュー
VeinCentre - Liverpool からの回答
Hi Paul,
Thank you for your lovely review. We’re delighted to hear your follow-up appointment went so well and that Dr Edward Lake and Julie helped you feel relaxed and well looked after throughout.
We really appreciate your recommendation and are pleased you had such a positive experience with the Liverpool team.
Best wishes,
Dilly
Friendly helpful staff
Friendly helpful staff, put me at ease. Reasonable prices for private treatment. Excellent communication prompt service. Recommend 👍
2026年5月11日
自発的なレビュー
VeinCentre - Liverpool からの回答
Hi Liberty,
Thank you for your kind review. We’re delighted to hear the team made you feel at ease and that you found the service friendly, helpful and efficient throughout. We really appreciate your recommendation.
Best wishes,
Dilly
Follow up appointment today
Follow up appointment today, rescanned, given full explanation of next treatment plan. Further injections given, with after care advice.
The whole procedure to treat my varicose veins in both legs has been a positive experience, carried out by knowledgeable practitioners who put me totally at ease.
Will highly recommend the vein centre.
2026年5月4日
自発的なレビュー
VeinCentre - Liverpool からの回答
Hi Anne,
Thank you for your lovely review. We’re so pleased to hear your treatment journey has been a positive one and that you felt fully informed and comfortable throughout. Your recommendation means a lot to the team.
Best wishes,
Dilly
Informative and professional
Informative and professional, answered all
My concerns and made me feel at ease.
2026年3月3日
VeinCentre - Liverpool からの回答
Hi Eddie,
Thank you for your kind review. We’re glad the team were able to answer your concerns and help you feel comfortable and reassured during your visit.
Best wishes,
Dilly
Professional ,friendly ,caring experience
I found edward and julie ,so welcoming and supportive ..expkained everything to me ,helped calm my nerves as i was a bit nervous . Such a nice friendly enviroment , very professional and caring manner
2026年3月3日
VeinCentre - Liverpool からの回答
Hi Zoey,
Thank you for your lovely feedback. We’re so pleased Edward and Julie were able to support you, explain everything clearly and help calm your nerves. It’s great to hear you felt comfortable and well cared for during your visit.
Best wishes,
Dilly
I was very well informed and the staff…
I was very well informed and the staff were very friendly made me feel at ease from the moment I entered the building staff answered all my questions including the receptionist who also was well informed and answered my questions
2026年1月24日
VeinCentre - Liverpool からの回答
Hi Elaine,
Thank you for your kind feedback. We’re pleased to hear you felt well informed and supported by everyone, right from reception through to the clinical team. Making sure all questions are answered is so important to us.
Best wishes,
Dilly
The staff
The staff! Both my consultant and nurse were incredibly warm, welcoming and reassuring but in particular my nurse at the Liverpool clinic. She went out of her way to make conversation, put me at ease and I was honestly made to feel so comfortable.
2025年12月8日
VeinCentre - Liverpool からの回答
Hi Rebecca,
Thank you for your kind feedback. We’re delighted to hear how supported and comfortable you felt, especially with the nursing team at the Liverpool clinic. Your words will be greatly appreciated.
Best wishes,
Dilly
Lovely clean building warm friendly…
Lovely clean building warm friendly staff that were knowledgeable and kind and made me feel at ease throughout the process
2025年9月29日
VeinCentre - Liverpool からの回答
Hi Debbie,
Thank you for your kind feedback. We’re delighted to hear that our building and staff made you feel welcome and at ease throughout the process. It’s great to know you had a positive experience.
Best wishes,
Dilly
VeinCentre Liverpool - You will not be disappointed.
I visited 3 times from first consultation to procedure and follow up. Extremely positive experience and would recommend highly - just wished I has done it sooner. From reception, to nursing to consultant made me feel welcome, at ease, and treated with respect. Fully advised throughout during the visits and with excellent communication via email with clear support and contact should that be necessary.
2025年10月27日
自発的なレビュー
VeinCentre - Liverpool からの回答
Hi there, thank you for taking the time to share your detailed review. We’re thrilled that you had such a positive experience across all your visits. It’s wonderful to know that the whole Liverpool team made you feel welcome, informed, and supported throughout your treatment journey.
Warm regards,
Dilly
5 star, 100% recommend!
My third visit to the Vein Centre and as always 5 star.
A lovely welcoming environment, felt totally relaxed whilst having my veins treated as the nurse totally distracts you by chatting to you and making you feel at ease.
Happy with the results of my treatment, definitely recommend.
2025年10月27日
自発的なレビュー
VeinCentre - Liverpool からの回答
Hi Debbie, thank you so much for your lovely review. We’re delighted to hear that each of your visits has been such a positive experience and that you felt relaxed and well looked after throughout. It’s wonderful that you’re happy with your results, thank you for your continued trust and recommendation.
Warm regards,
Dilly
A positve consultation
The staff made my first consultation very welcoming and put me at ease. The consultant was very friendly and explained the whole process and what my expectations would be. I'm looking forward in starting the treatment and hopefully have the desired outcomes.
2025年8月30日
VeinCentre - Liverpool からの回答
Hi Linda,
Thank you for your feedback!
We’re so glad to hear your first consultation felt welcoming and put you at ease. It’s wonderful to know the consultant explained everything clearly and gave you a realistic idea of what to expect. We look forward to supporting you through your treatment journey and helping you achieve your desired results.
Best wishes,
Dilly
Had the final part of my procedure 2…
Had the final part of my procedure 2 months ago. Bruising is minimal and appearance improved.
2025年6月2日
VeinCentre - Liverpool からの回答
Hi Alison,
It's great to hear everything went smoothly and you're seeing positive results. Thank you for sharing your experience.
Best wishes,
Dilly
VeinCentre - Liverpool からの回答
Hi Annette,
Thanks for your lovely feedback! We're so pleased to hear you found the experience both relaxing and informative. We loved welcoming you.
Best wishes,
Katie
Admin failings 🥴
Consultation itself was better than fine, polite receptionist, chatty nurse and helpful Doctor 👍
But, the report I received was clearly for someone else and, having replied to the email to which it was attached, I've heard nothing 🤦♂️
Unacceptanly less than professional on two administrative counts - not at all pleased 🥴
2025年6月9日
VeinCentre - Liverpool からの回答
Hello Peter,
Thank you for taking the time to share your feedback. We are so sorry to hear about your experience. We take matters like this very seriously, and want to reassure you that your concerns are being looked into by our team as a matter of urgency. One of our patient advisors will be in touch with you as soon as possible.
We appreciate your patience in the meantime, Best wishes,
Katie
I had a great experience
I had a great experience. Quick appointment time. Lovely and informative staff. Had the treatment on my veins which was a pain free experience just a little uncomfortable and the doctor and nurse were very informative throughout the procedure. Only had the treatment yesterday so I can comment at the moment on my recovery or what the veins will look like at the end of my treatment. All good at the moment
2025年6月9日
VeinCentre - Liverpool からの回答
Hi Karen,
Thank you for your kind review, we’re so pleased to hear your feedback, especially with our lovely team. We’re glad to hear everything has gone well so far. We’re here for you every step of the way and we are looking forward to seeing your results!
Wishing you the best,
Katie
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