Good quality, would recommend
Love the dress and the shipping was great. Not a huge fan of the slit in the center, would have looked better on the side as the picture displays.
2026年6月15日
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
Vella Moda is an online fashion retailer dedicated to bringing women stylish, high-quality clothing, footwear, and accessories at exceptional value. Our mission is simple: provide fashion that helps women feel confident, beautiful, and empowered every day. We carefully source products from trusted manufacturers and established fashion brands that meet our standards for quality, style, comfort, and craftsmanship. Every item added to our collection is selected with our customers in mind, focusing on pieces that combine modern trends with timeless appeal. At Vella Moda, we believe trust is earned through consistency, transparency, and service. We are committed to providing accurate product descriptions, secure online shopping, reliable shipping, and responsive customer support. Our team works diligently to ensure every order is handled with care from the moment it is placed until it arrives at your door. As part of a family-owned retail business with decades of experience serving customers, we understand the importance of building long-term relationships. Customer satisfaction is at the center of everything we do, and we continually use customer feedback to improve our products, service, and shopping experience. Whether you're searching for everyday essentials, special occasion outfits, footwear, handbags, or the latest fashion trends, Vella Moda is dedicated to helping you shop with confidence. Thank you for choosing Vella Moda. We appreciate every customer and look forward to earning your trust for years to come.
連絡先
2320 E BONANZA RD STE A, 89101, LAS VEGAS, 米国
- 8888083552
- support@vellamoda.com
- vellamoda.com
3.5
まあまあ
3件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience purchasing
Great experience purchasing. My first order was too small, was easy to return and exchange. Really pleased with the customer service care and products.
2026年6月10日
I was sent the wrong product size
I was sent the wrong product size. I did a successful return of the jeans but now they saying they can't give me back my money or send me a new pair of jeans because it's tied up in a dispute. Which I've told the bank that it was done in error. So at this point I would never order from your store again and I am very dissatisfied. If I can rate you a zero I would.
2026年5月14日
Vella Moda からの回答
Hello Sarita,
We are sorry that your experience did not meet expectations.
After you notified us that the wrong size was received, we immediately provided a prepaid return label and worked with you throughout the return process. We confirmed receipt of the returned item and attempted to process a resolution. However, a chargeback/dispute was filed on the transaction, which prevented us from issuing a refund directly through our system while the dispute remained active.
We understand from our correspondence that the dispute may have been opened in error, but once a chargeback is initiated, the matter must be resolved through the payment processor and financial institutions involved. We have fully cooperated throughout that process and provided all requested documentation.
We sincerely apologize for the original shipping error and appreciate the opportunity we were given to assist. If the chargeback has been fully closed and there are any remaining issues, please contact us directly at [support@vellamoda.com](mailto:support@vellamoda.com) and we will be happy to review the matter again.
— Vella Moda Support
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