Venture Photography Studios レビュー 1,295

Won a pet photoshoot for myself and my golden retriever Bonnie. Lois was our photographer and made us feel at ease with the initial phone calls to find out a little bit more about us to make the session perfect. The shoot itself was great fun - Bonnie was a natural and Lois was so good with her.
We had the viewing a few days later with Ricky who was very patient and informative. He gave us all the time we needed and went through everything clearly, and his experience and help was invaluable. Would highly recommend!

We had Ben do our newborn photo shoot and we couldn’t have felt more at ease, he was understanding, patient and so friendly. Ben was very professional but it also felt like we have known him for years. He is a credit to your company.

We had a lovely photo shoot with my family a few weeks back on Mother’s Day. I really don’t like my pictures being taken, especially by a stranger but Holly was so lovely and made me feel really comfortable. She was amazing with our daughter and we got some really amazing pictures. Holly is a very good photographer and I would definitely recommend anyone to go here to have any pictures done by her. The lady that also done the photo viewing session was also very nice and welcoming.

Our photographer Ella was amazing and really brought our vision to life of what we were looking for with our newborn shoot. She managed to capture the little details we were hoping for in a style that suited us perfectly. She was also very patient with our little one who needed some extra love at times and we felt understood rather than rushed. Such an amazing result overall and we are extremely happy.

Emma did our bump to baby photoshoot and she was absolutely incredible. She took so much time and effort into capturing the best memories for us and made our whole experience lovely. Our photos turned out just beautiful. Thank you to Juliette also who helped us choose the best prints for us and was so lovely.

Our photos were over 20 years old and were faded and yellow. Just on the off-chance I contacted Venture and was surprised and delighted to find they still had digital copies from our photo session in 2003. Milton was super helpful and re-framed them for us. A fantastic service, thanks Venture!

Had a photoshoot with my wife and grand daughter. We were greeted by Lois very warmly and exemplary service.

When it comes to the photoshoot, we were welcomed and spoken to by a very positively energetic young man called Dom (Dominic) his direction and quality of work was amazing, made me and my wife feel at ease, considering it was our first shoot since getting marrried!

He was spectacular at guiding/directing my bundle of energy granddaughter and managed to capture out of this world shots. We were spoilt for choice when it came to the viewing session. We ended up buying all of our pictures because we couldn’t narrow down Doms work!

I would upload a picture of the end result but it won’t let me upload an image :(

We were made to feel so welcome. Our photographer Hannah made our time very enjoyable and special. We were blown away by the pictures Hannah had taken. Cannot fault the 5* service by Loiuse, Hannah and Venture Photography studio Liverpool.

Great experience - we loved the photoshoot and we got a better time out of it due to the prep work beforehand. The photo viewing was great as well. Big thank you to Beth and Ellie for our time!

My wife and I won a free pet photoshoot through social media and while we ended up spending a fair amount on the final product, we couldn't be happier with the results!
Everyone at the studio was really friendly, welcoming and professional and made sure the whole process was smooth and enjoyable for us and our dog Dylan, namely our photographer Jordan and Coby who did our viewing.
There's definitely an element of upselling from the voucher to final product but it wasn't overly pushy and the end cost, while not cheap, is worth the studio's time and quality in our opinion.

Niamh made us feel so comfortable and managed to get some amazing photos of our little family (myself, my partner and our cat), which was no mean feat! She took time to understand the brief and hit it exactly. Eliza then walked us through the show and our options and we don’t feel pressured at any point but guided into what would work best for us. I would really recommend the team here!

0 stars

What started off as a great experience quickly turned into a very ugly one due to the lack of customer care and understanding to facilitate.

I had clearly explained in advance that I had time constraints due to work and childcare and was travelling from Essex, yet this was repeatedly dismissed. I don't drive and my partner had a hectic schedule. So he wasn't able to take us. Traveling with a buggy on the train isn't easy as some stations don't have lifts. They was not willing to compromise or meet me in the middle. Attending the in-person viewing during the Easter holidays, while my daughter was at gymnastics camp, already felt stressful.

When i arrived i explained my concerns and was met with " its always good to express and say whats on your mind' only to then jump straight into upselling about payment plans and frames. Felt like i was being gas lit. I was so taken back by this. They do not care about you, they are only concerned with what you're going to spend. Its pushy and overwhelming.

During the appointment, despite explaining I needed to leave on time, I felt pressured into making purchases, particularly around frames. This was especially frustrating as I had entered a competition which included a free image and no obligation to purchase more. My 1yr old son was also unwell with the flu which i had also communicated over the phone. When we arrived, during the viewing he became distressed and kept crying, during this again upselling was the main factor.

I was unable to purchase an additional photo without buying a frame with it, which felt unfair and forced extra costs.

Due to the delays even after explaining that i have to leave to pick up my daughter. Once again, dismissed and upselling started all over again. I couldn't believe the lack of people skills that was displayed. This made me uncomfortable, they was not concerned about anything i had to say just if i was going to pay for more images with frames. As a result I was late collecting my daughter and received a late fee. Getting back home was a nightmare it took me 2 hours due to train lifts breaking down. i had to travel all around london to get back home with a unwell baby. I couldn't get an uber because they don't have a baby car seat.

Overall, the experience felt focused on upselling rather than genuine experience along with customer care, which was very disheartening coming from a company like this.

I had sent them an email raising my concerns again. Im YET to hear back from them.

We really enjoyed our photoshoot , despite having a grumpy baby on the day, Hannah managed to get some lovely shots! Going to see the pictures and the movie was fab and we were really impressed. The packages are expensive but reflect the time, effort and care and definitely worth it. Thanks to Hannah and Jo for a great experience x

Eleanor has been very kind and lovely

Through the your baby club I got to experience something that I never thought I would be able to. We had an absolutely amazing 2 hours with Jess who took so many adorable photos of our little man and made us feel at home (we did shed a little tear at how some of the photos turned out). She ran though how everything would go and what to expect during and after, was very patient through the nappies and bottles and fussy moments!
We came back about a week later and had the viewing and video of the photos and I definitely cried so did my mum! Evelyn who showed us, ran though everything that came with the package as well as what would come with the other packages that were on offer and the finance options. Both of these lady's were absolutely amazing! And the staff who also worked there were so polite and friendly! The photos turned out so good we couldn't resist getting a few!(Well... all of them!)

Can’t rate anything less than 5 star, the staff are all friendly and welcoming, the serenity of the environment is absolutely amazing.
Specially thanks to our photographer Ella, she’s absolutely amazing and very cutie with my baby.

What a brilliant experience. For something that was unusual for our family to do, Georgia was amazing in getting us to relax and enjoy the family photography experience. We were blown away by the results. For someone who would never have thought of doing this, I would highly recommend the studo in Maidstone and indeed Georgia. Thank you so much for capturing some incredible pictures of my family.

Really excited for the photoshoot for our newborn twins and toddler at such prestige studio, unfortunately was an immense letdown.
I had explicitly requested the focus to be on the twins, sibling pictures and family shots. My toddler pictures came out with better picture than the twins. The twin individual pictures were very random I.e. random babygrows that came in (we were told to dress them on arrival). As you aren’t shown any pictures as they are taken, you have no idea if you’re even happy with what’s being taken or what’s been taken or what else you’d like.
The range of pictures received at the end were so limited, they all looked more or less the same so choosing a couple was not easy not because I loved them all. The preview prior to coming in for the viewing was pretty crap, best word to describe. It was 20seconds long and the pictures did not exactly set a great tone for the viewing as I could see they weren’t great. Which I can compare to friends experience at the same period in a different venture studio down south who received 3minute preview with likely triple the amount of pictures.
We did end up purchasing for the sake of having the memory and missing that newborn window to get their picture taken elsewhere, a dear £500. I also needed to ask for basic touch ups to the picture such as my daughter snotty nose to be blurred/photoshopped. Small details you would have expected to be fixed for such an establishment.
They did try to rectify I.e throwing in extra pictures, offered an additional photoshoot after the first session as the twins did not get through the intended 3outfits and making requested changes.
Unfortunately this remains a bad experience and the regret sits heavy I didn’t manage to get nice newborn pictures of the twins at the time as I did with my toddler when she was newborn

I received a complimentary £245 voucher through work and decided to use it to celebrate our baby’s first birthday with a professional photoshoot. In hindsight, I regret not scrutinising the pricing structure more carefully, as it was not clearly presented on the website nor explained at any stage prior to or during the shoot.

We attended our session today (having previously had to stop an earlier session due to our baby becoming unwell). The shoot itself went well, and we were pleased with the experience up until the pricing discussion at the end.

When the photographer outlined the costs, both my wife and I were genuinely taken aback. We had reasonably assumed that the digital images—particularly via USB—would be included within the shoot package or available at a modest additional cost. However, being quoted £945 for digital photos is, in our view, completely disproportionate.

For context, our wedding photography package was significantly more affordable and included a USB, a professionally printed album, and fully edited images. By comparison, the pricing here feels excessive and poorly justified. While the website mentions a range between £95 and £1000, it does not make it sufficiently clear that this could mean £95 per individual photo, which is highly misleading.

As a result, we now feel extremely disappointed and deflated. What should have been a special and memorable experience to celebrate our child’s first birthday has instead been overshadowed by frustration. We are now reluctant to attend the viewing appointment, knowing that we may not be able to reasonably afford any of the photos.

It is particularly upsetting to think that these moments—captured during what was meant to be a joyful occasion—may ultimately be lost to us due to unclear and, in our opinion, excessive pricing.

We would strongly encourage greater transparency around costs at the outset, so that customers can make informed decisions and avoid similar disappointment.
I do have to conclude with the thoughts of another reviewer - left below

“Once you’re shown photos of your newborn and family, it’s incredibly difficult to walk away — and I imagine that’s something your studio is well aware of. That kind of emotional pressure, placed on people at such a vulnerable time, can feel a bit exploitative. This is not specific to us either there are countless reviews stating the same thing.

Your packages cost more than many full-day wedding photographers, and while I respect the work that goes into editing, it’s hard to see how that cost is justified.”

From the start of receiving the email to say we could book the shoot the staff have been fantastic. Lois was our photographer and she had her work cut out for her with my crazy bunch of 5 all very big personalities with some adhd to add to it. She was fantastic with them all friendly warm and very open to some poses and direction from the kids themselves on how to best show off their hobbies or skills. The rest of the gang were great with us before (i very much appreciated my coffee thanks dom)and after the sessions and viewing the movie and choosing our pics with the lads was also made very easy and again they tolerated the crazy kids and the 6,7 silliness.. thanks for being such a great bunch and capturing my kids in all their crazy beauty I cannot wait to see our pictures up on the wall 😀 the Richards Gang x