Worst testing software and terrible outsourced support
The testing experience and support was awful. I got onto the software a few minutes before the scheduled time and got nothing from problems. Every proctor I got in the 3 times I restarted the software, was slow to respond and not helpful. I spent 2 hours trying to get it to work and an hour and a half before I decided to call support (and wait on hold for a while) after a long time in the support chat with no response and proctors who kept leaving me without answers for 15 minutes plus then telling me to just restart with no luck or solutions. Eventually it was too "late" to start the exam (even though when I originally scheduled there was a later time that had by then been filled but apparently support has no control over scheduling and could not just push my time back a little) and I was forced to reschedule to another day even though I got on the exam early. Even then I have no idea if it will work because there is no way to test it before the exam even with support. I am confident in tech from micro computers to programming and robotics so this is not a user error. Even if it was user error, the support was so unhelpful it would not even matter. If you are debating taking the CLEP exam in person or online do in person it will be easier. If i could give negative stars I would. I have wasted time, effort, and money with almost no support and all I got was "I am sorry this frustrating". This is an embarrassment to college board and CLEP tests I don't know why they would use this company.