レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wonderful company, perfect support and the device really works -please ignore the haters! I wasn't sure about making a purchase but spoke with their helpful support team BEFORE I bought so that I un... もっと見る

企業が回答しました

5つ星のうち5の評価

This is a good honest company who can absolutely be trusted. They give long enough period of time to see if the product works for you & reply promptly to any emails & questions you may have. If the pr... もっと見る

企業が回答しました

5つ星のうち1の評価

In terms of customer service it’s 5 stars as they really do try very hard. Unfortunately when you’re paying such a high amount for a product ultimately you want the product to work. And after a litt... もっと見る

企業が回答しました

5つ星のうち3の評価

I can feel the effect after using it for a few weeks but operating it requires a lot of patience to get right. It takes lots of trial and error and it’s not as simple as it sounds. Additionally, I’ve... もっと見る

企業が回答しました

企業情報

  1. 医療技術製造業者
  2. 医療コンサルタント
  3. 医療用品店

当該企業による記述

Innovative technology that makes spontaneous, high-quality erections a reality. No pills, no pain, no awkward conversations. No wonder men are already raving about it.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 80%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hi there,

Many thanks for the kind review. We appreciate the time taken to leave your comments and are very pleased to hear that the support you received was helpful. Our team are always on-hand and ready to provide any supported needed.

Thanks once again.

Kind regards
Vertica UK Care Team

5つ星のうち5の評価

Ignore the haters, they're idiots. Fact!

Wonderful company, perfect support and the device really works -please ignore the haters!
I wasn't sure about making a purchase but spoke with their helpful support team BEFORE I bought so that I understood how to mitigate financial risk if it wasn't effective for me. Anyone on here moaning about cost, the device not working etc are fools to themselves for not speaking with the support team, who make everything easier and clearer. Haters on here clearly thought they knew best and are now crying that they actually didn't, and still have ED. Stupidity on their behalf. A phone call only costs a few mins of your time FGS.
For me the device worked right away. It's not always the most comfortable to treat but oh-boy, when the effects kicked in I feel 10-20 years younger. Took a few weeks to get there but they guys at Support explained all this before I bought so I knew what to expect. Now, I cannot rate highly enough and huge thank you to the chaps at Vertica that helped me all the way though. 5 stars!!

2026年3月1日
自発的なレビュー
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hello Mr Oney,

Many thanks for taking the time to leave your review and rating, we appreciate it.

We do always offer a free, no obligation consultation to discuss suitability for Vertica treatment, and as you highlight we also have a 60-day money-back offer on every purchase to mitigate risk for buyers.

We're delighted to hear you've had positive results from treatment and a positive experience with our Support Team. We always try our best! And it's fair to say that engaging with us before and during treatments is typically very helpful for the user so we always welcome questions and love to hear from users any time.

Thanks once again.

Kind regards
Vertica UK Care Team

5つ星のうち5の評価

This is a good honest company who can…

This is a good honest company who can absolutely be trusted. They give long enough period of time to see if the product works for you & reply promptly to any emails & questions you may have. If the product doesn't work for you, they offer you a refund subject to their T & Cs.

2026年3月17日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hi Mak,

Thank you very much for taking the time to leave a review for us. We're delighted to read your comments and very much appreciate the sentiment. We're always happy to work with our customers and will offer as much flexibility and support as we're able to, in every instance.

Our standard T&C's and Returns Policy are open for everyone to read on our man website (e.g. https://en.vertica-labs.com/help/refund-returns/) where contact details can also be found for anyone who may need to get in touch with our all-male, confidential support team.

Thanks once again and wishing you good health.

Kind regards
Vertica-UK Care Team

5つ星のうち1の評価

Intentionally misleading

The Vertica website boasts “85% of men experienced an improvement in their erectile function” and “96% of men had improved hardness” based on “clinical evidence”. These claims were promising enough for me to buy one.

I used it thrice weekly for 5 months, and it made absolutely no difference. Their support representative repeatedly assured me along the way that the Vertica is definitely effective for most men, and that if I keep using it I should see results.

I then looked into the “clinical evidence”, and it turns out it is one study (funded by Vertica) with NO PLACEBO CONTROL.

How can they claim such efficacy based on a single study without a placebo? Why doesn’t their website say that their evidence is placebo?

When compared to other ED studies that are placebo controlled, we can see that the effect magnitude from Vertica is comparable to placebo. In other words, this means the Vertica in all likelihood does absolutely nothing.

Their website states that they are seeking FDA approval. Looking into this further, it is apparent that they are performing a placebo-controlled study right now. I have been in contact with some participants of this study, and I have been told that the participants can tell if they have a placebo device or not by the fact that the placebo devices produce no heat. This is a major limitation of their upcoming study, and will do nothing to prove the efficacy of the Vertica.

In short, I wasted £1275 on a scam. I should have read the study before I made my purchase. What am I even meant to do with this now? Bin it?

EDIT: Vertica attempted to get this review shut down. I had to give a lot of information to keep this review up.

I’m going to get in contact with the MHRA and ASA, as I am confident that the content on the Vertica website would be considered misrepresentation, and thus false advertising. It certainly fooled me!

EDIT 2: they continue to flag this review as illegal and harmful. This is a blatant attempt to shut down criticism of their product. I sent Vertica the following questions, of which they declined to answer:

1: why did you flag my Trustpilot review as being “harmful or illegal”? Could you tell me what part of the review was harmful or illegal?

2: could you tell me where on your website the name of the study is mentioned? You claim information about the study is available on the website; yet I cannot find it. I had to go to third-party websites to find the study. I am of the belief that references to the study are omitted due to awareness of the weakness of the study.

3: could you provide an explanation for why the Vertica-funded study did not include a control group?

4: could you provide an explanation for why you do not believe that the reported success stories of the Vertica are not merely a result of placebo? Please keep in mind that placebo has a strong effect on ED.

5: could you provide an explanation for why it is not misleading for your website to omit the fact that the study used to back the claims of success is not placebo-controlled? I am of the opinion that this is intentionally misleading by omission.

2026年3月14日
自発的なレビュー
5つ星のうち1の評価

In terms of customer service it’s 5…

In terms of customer service it’s 5 stars as they really do try very hard. Unfortunately when you’re paying such a high amount for a product ultimately you want the product to work. And after a little bit of initial success, it didn’t really do anything for me. It is a shame as they are such a great company and really do try hard. It might work well for others and could be worth a go for you!

Update: thanks for the reply below. Many extensions to the 60 return date were given in order to try and see improvements but eventually there was none. It’s not out of warranty yet - it isn’t over a year old. And I’ve had no contact for a possible resolutions just offers of more training.

2026年3月11日
自発的なレビュー
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hello Gavyn,

Many thanks for taking the time to leave a review, and for your kind comments about our customer service. We really do work hard to support our users as best we can.

I’m sorry to hear that you didn’t experience the level of success you had hoped for. While results can vary from person to person, we typically see around 86% success among users with mild to moderate ED.

We also offer a 60-day returns policy and review cases individually with our customers where needed to help users get the most out of their treatment. I can see that your product is now outside of the returns period and upon further review extensions were offered. I can see that our team has already been in touch with you to discuss a possible resolution in terms of training, help and advice.

If there is anything further we can assist you with, please don’t hesitate to reach out.

Kind regards,
Vertica UK

5つ星のうち5の評価

Great support

Great support! At first I found I could not tolerate a power greater than 2. It did not seem to be making much difference. I contacted support who advised me to increase the power to 3 when using the pad. They also advised that since I was using generally lower power I could extend the duration to 45 seconds. These two changes made all the difference.
To avoid burns or hot spots, stand up and first apply the gel underneath the shaft, then the sides and finally the top. Also, put a donut of gel around the electrode tips, on both sides.

2026年2月6日
自発的なレビュー
5つ星のうち5の評価

My love life saved by the Vertica machine

Like any other devise i found it took a while to get the hang of using it. My first devise failed after a few weeks use, it refused to charge. The company were excellent to deal with and i had a new machine express posted to me within a week. No waiting for my faulty unit to get to them.
Yes the settings must be used correctly and build up the power intensity gradually not just go for the top settings to start with, this will burn your skin.
Results after 6-8 weeks was excellent, firmer erections and staying harder for longer. Use plenty of gel and continually apply more after just a few up and down the shaft strokes. ,After the 3 month treatment my wife and myself were delighted with the results. I continue to use the device once a week as a maintenance treatment.
Yes it is expensive but my manhood deserves the care and attention. Well worth the effort.
Thank you Vertica .

2026年2月3日
自発的なレビュー
5つ星のうち4の評価

Not for me but customer care was good

The product did not work for me.
I found the time commitment in reality was longer than 30 minutes. The setting were tough to get right as i found a burning sensation came on at certain level which i wasn't suspecting. Instructions were semi accurate in areas. Lots of gel needed.

Its a product that perhaps it will work if your really committed to using it and being ultra focused.

Not for me.

However, I was able to return the product no problem with a partial refund for restocking fee.
The customer care acted respectfully, promptly, and in good faith.

2025年11月30日
自発的なレビュー
vertica-labs.com ロゴ

vertica-labs.com からの回答

Thank you so much for taking the time to share your feedback regarding your experience.

We are sorry that the product was not the right fit for you, but pleased that you reached out to us so we could assist.

We offer a free assessment for suitability, consultations regarding the device and its use, and training sessions to help our customers get the most out of both the device and their treatments. Should you choose to purchase from us in the future, we would be delighted to support you in this way.

We are glad that we were able to provide support and reach an outcome that suited your needs.

Kind regards,
Vertica UK Care Team

5つ星のうち1の評価

A complete waste of money..

After many other products failed I decided to try Vertica as a last resort.
Obviously I was dubious about it, especially at the extortionate cost.

I have been using it now for almost a year with NO effect whatsoever..

Hence to say, Im extremely disappointed..

2025年10月17日
自発的なレビュー
vertica-labs.com ロゴ

vertica-labs.com からの回答

Thank you so much for taking the time to share your feedback. I’m really sorry to hear that Vertica hasn’t brought you the results you were hoping for. We completely understand how disappointing that must feel.

It’s quite uncommon for there to be no improvement at all, though of course everyone responds differently. Around 85% of users do see noticeable results, but we appreciate that this can’t always be guaranteed.

I tried giving you a quick call earlier to discuss this personally, as we’d really like to understand your experience in more detail and see if there’s anything we can do to help. Our 60-day returns policy is there to offer some peace of mind, but we always do our best to support customers beyond that wherever we can.

We truly value your feedback and your trust in giving Vertica a try.

If you’d like to have a quick chat at a convenient time, please just let me know. We’d be very happy to help however possible.

Warm regards,
Vertica UK Care Team

5つ星のうち2の評価

Didn't work for me, even after 6 months

Regretfully, I have to give 2 stars. I desperately wanted this to work, but after 6 months of use, I see no difference at all. And I used it religiously, as per instructions. I don't mind the cost (if it had worked, then I'd have happily paid 5X as much), I don't mind the burning feeling, I don't mind the time. But I feel disappointed that it didn't work for me. I wasn't looking for a cure - any improvement, 20%, 10% would have been good. Maybe there is something wrong with my physiology?
The company is NOT a scam, it's very genuine. The product is not a scam and I'm sure it's helped so many men, if the internet reviews are to be believed. I did my research before buying last year - I even emailed the university in the USA where they are carrying out an independent study on the machine before it's approved/not-approved in the US.

The support is amazing. I believe there's maybe only a couple of guys running the UK branch, but I got excellent help whenever I contacted them (hence the 1 extra star in my review). However, I would rather have a product that worked (for me) and poor support, than the other way around.

So, to summarise, this is NOT a criticism of the company, or even the product - it just didn't work for me at all.

2025年5月30日
自発的なレビュー
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hi Harry

Many thanks for taking the time to leave a review. We absolutely share your disappointment. It's quite rare for there to be no improvement but it does happen on occasion... In 85% of cases we see that users have a significant improvement but of course we can never offer a guarantee of success.

Our 60 day returns policy provides some level of mitigation for customers and as mentioned in your comments, we always do our best to provide any guidance or support needed so that users can get the best out of their Vertica®.

We're sorry that this wasn't the right solution for you but we do appreciate all of your comments. We're happy that your interactions with us were positive and if there's ever anything else we can do to support you, please do not hesitate to let us know.

Kind regards

Vertica UK Care Team

5つ星のうち1の評価

Very expensive

Very expensive. Very bad instructions. Also you have to HOLD the bottom the whole time you are using it. It's not 30 minutes it's like an hour. Also it's 250£ more for the one with the app .. the part that attach to the perineum also comes off. The customer service always has a qué. Tbh better of paying for shockwave for 6 weeks .. imagine sitting at home and hour and trying figure this gizmo out-is it working is it not . It it attached forever, why has the pad fallen off

2025年8月26日
自発的なレビュー
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hi there,

Thanks for raising your concerns. I'm very sorry you have not had the experience you expected and have struggled with use of your Vertica® device.

We can see that the instructions and video user-guide that we emailed to you have not yet been opened so please double-check your junk mail to make sure they've not gone astray there, but I'll re-send you them anyway so that you have what you need to get started.

We've tried to call you on a number of occasions but sadly have not yet been able to reach you. We'll continue to try but please be aware that you can use our booking feature online, to arrange training and support with one of our Vertica experts. The service is fully flexible and completely free of charge.

Here's a link to the right pages if needed: https://en.vertica-labs.com/contact/

It's extremely important to us that every customer has the best experience possible so we will continue our efforts to reach out and provide any support you need to help you get the best out of your Vertica® device. We hope to speak with you very soon.

Best regards

Vertica UK Care Team

5つ星のうち5の評価

Starting to show results

Vertica Labs are easy to contact via their website and a couple of pre purchase questions I wanted to ask were answered promptly. Ordering the device was simple and easy, with free courier delivery and complete tracking, (or diverted to pick up location as I knew I wouldn’t be home on delivery date).

The device comes in good a quality case, which also contains all the accessories needed for use. The device itself feels very solid and High quality.

At first it does feel a bit difficult to use, especially during the ring + pad stage, but once you get used to using it, it does become easier, almost like a routine. A few days after purchase, I received an email offering a telephone consultation, during which I could ask any questions, all of which were answered very clearly. John Paul, who called me, also gave advice on how to get the best results with the device.

My experience has been good, maybe not ‘transformative’, but I am certainly seeing improvements now in the strength and duration of erections. Also, it is quite a thrill to start experiencing erections when you’re least expecting to; this used to be a bit of an embarrassment in the past, but now it’s a great feeling! Also, it does feel as though my erections have got slightly bigger, (especially thickness), than I recall, but this could be just a memory issue! This is after about four months of treatment, starting at three times a week for a month, but now tailing off to about once or twice a week.

So to sum up; this is quite an expensive bit of kit, but the cost obviously reflects the amount of research and development that’s gone before; looked at that way, then it doesn’t seem so much. I already consider it money well spent, and if I keep seeing the gradual improvement I have experienced so far, I think I’ll come to view it as an absolute bargain!

2025年6月14日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hello RB,

Thank you so much for your fantastic 5-star review.

It was a real pleasure to read about your journey and experience so far. We’re thrilled to hear you’re starting to see results, and that it’s helped give your confidence a boost – that’s exactly what we’re here for.

We always aim to offer great customer support, so it’s lovely to hear that the consultation with John-Paul made a difference and that using the device has now become second nature for you.

Thanks again for your kind words and for choosing Vertica.

If there’s ever anything you need, we’re just a message away.

Kind regards,

Vertica UK Service Team

5つ星のうち5の評価

Very satisfied

Very satisfied

2025年5月29日
vertica-labs.com ロゴ

vertica-labs.com からの回答

We couldn't ask for any more! Thanks so much for taking the time to leave your comments and review Andrew. We hope you continue to enjoy your Vertica results for many years to come.

Kind regards,
Vertica UK Service Team

5つ星のうち5の評価

Excellent invention

Really high quality (medical grade) equipment that arrived from Holland within two days. Easy to use. Symptoms much improved with regular use.

2025年4月30日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Thank you for your kind words and positive feedback!

We're thrilled to hear that you're finding Vertica effective and easy to use.

It's great to know that it arrived quickly and is helping improve quality for you.

If you ever have any questions or need further support, we're always here to help.

Kind regards,
Vertica UK Service Team

5つ星のうち5の評価

Truly innovative approach to helping…

Truly innovative approach to helping resolve an "unspeakable" problem for a large number of men.

It's a bit of a faff holding this thing that looks like a gaming console in front of you and sitting on a thing that prods you in the rear end whilst producing a warm feeling. But it's really worth it. A month in, I've got more confidence in that department than I've had in the best part of a decade. It's a shame that more people don't have access to this equipment. I am very pleased that I found out about this and plucked up the courage (3 months later) to phone up and order one.

I can't praise the personnel at Vertica highly enough. The salesman that I first spoke to (I didn't catch his name) put me at ease very quickly- bearing in mind this is a highly personal (and somewhat embarrassing) subject. And for after-sales technical support John Paul is the 'Carlsberg-made' ambassador for the brand.

The emasculative feelings that come eith ED cannot be overstated. A big thanks to Vertica for providing such a worthwhile service

2025年4月30日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Thank you so much for your thoughtful and candid review. We truly appreciate you taking the time and courage to share your experience so openly.

We understand how challenging it can be to talk about something as personal as ED, and we're deeply honored that you chose to place your trust in Vertica.

We're glad to hear that the product is already making a meaningful difference for you. It's exactly why we do what we do - to help restore confidence, dignity, and quality of life. Your feedback about the setup made us smile and it's great to hear that, even if it’s a bit unconventional, it’s well worth the results.

We’ll be sure to pass your kind words on to John-Paul and the rest of the team. It means a lot to know that our staff helped make a difficult subject feel more approachable.

Thank you again for sharing your story, it will no doubt help others feel less alone in taking that first step.

Kind regards,
Vertica UK Service Team

5つ星のうち1の評価

Did not work much for me, painful experiences.

I purchased a Vertica device in February 2025. The device improved my ed somewhat in the beginning but not significantly. I was not able to continue using the device consistently as the RF energy within the device causes painful burning sensations
despite using copious amounts of gel and using the lowest heat settings.
I've spoken to the UK customer service team several times regarding the burning sensation and they said apply more gel. Even after applying more gel, the device causes very painful sporadic heat surges out of the blue. I have informed the UK Vertica team regarding this and am looking forward to a replacement or full refund for this Vertica device. I don't feel this device is safe for usage with the painful heat surges. The risk / benefits are not worth it.

2025年3月31日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Vertica is not legally permitted for sale in the USA yet and also cannot be legally imported.

Vertica devices also do not utilise laser technology and do not currently supply charger units suitable for North America voltage/electrical input.

- Flagged to moderator for containing false information and illegal activity.

5つ星のうち4の評価

Improvement


Definate improvement in maintaining erections after three weeks
Improving slowly as more time goes on

2025年3月31日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Thank you so much for taking the time to leave a review and let us know how the device is working for you!

Feedback like yours is always a pleasure to receive, as it helps us better understand the positive impact our product is making.

If there’s anything else we can do to assist you, or if you have additional thoughts to share, please don’t hesitate to get in touch.

We’re here to support you whenever you need.

Best regards,
Vertica UK Service Team

5つ星のうち2の評価

Disappointing

I find the device complicated and rather messy to use and what's worse it doesn't appear to be having any effect after a month

2025年3月31日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hello Peter,

Thank you for taking the time to share your feedback and for speaking with me today.

I hope the additional guidance and tips I provided make a difference in your experience with the device. Please don’t hesitate to reach out if there’s anything else we can assist with or if you have any updates to share.

Your satisfaction is important to us, and we’re here to help in any way we can.

Best regards,
Vertica UK Service Team

5つ星のうち3の評価

Ineffective

The company is great: the support is excellent and Jean Paul is always contactable and helpful
The device is easy to use albeit being a bit uncomfortable due to sudden heat surges

Sadly however, there has been no difference in my ED after three months regular use of the Vertica plus device

2025年3月31日
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hello Shantha,

Thank you for taking the time to share your feedback.

We're delighted to hear that you've had a positive experience with our support team and that John-Paul has been helpful and approachable. Providing excellent customer service is always our priority.

We’re sorry to learn that so far treatments have not yet met your expectations. I can see a member of our team has reached out to you to discuss potential solutions to improve your experience and explore ways to make the treatment more effective and comfortable for you.

If there's anything further you need, please don't hesitate to contact us directly. We're here to help.

Kind regards,
Vertica UK Service Team

5つ星のうち4の評価
vertica-labs.com ロゴ

vertica-labs.com からの回答

Hello Derek,

Thank you so much for taking the time to leave a review and for letting us know that the device is working for you!

Suggestions like yours help us continue to improve our products and the overall experience for our customers.

If there’s anything else we can do to assist you or if you have further insights to share, please don’t hesitate to reach out. We’re here to support you anytime.

Best regards,
Vertica UK Service Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

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