VetChat レビュー 

138
•
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Couldn't provide medication for assisting with dog with anxiety having nails cut. Essentially I paid $60 for guidance on how to cut dog's nail - all of which is easily searched online anyway. Oth... もっと見る

5つ星のうち5の評価

Wonderful service! I waited less than 2 minutes to be connect to a vet. She was lovely & very helpful!! They also followed up with me the next day to make sure everything was okay. Fabulous service -... もっと見る

5つ星のうち5の評価

My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... もっと見る

5つ星のうち5の評価

I had some late-night concerns for my 10-month-old female dachshund who had gotten desexed 4 days prior and was experiencing some swelling. I called VetChat and was connected with a helpful and fr... もっと見る

企業が回答しました

企業情報

  1. 獣医

当該企業による記述

Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.


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4.4

優良

TrustScore 5段階評価の4.5

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 50%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(138)

過去12か月のレビュー数: 16件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Cat injury online consult

On Sunday morning we discovered our cat had been in a fight with a open wound across his cheek. We were worried he may need antibiotics urgentl. It was fantastic to be able to call an online vet for a video chat. Call was answered in a few minutes and i postedcphotos of the wound for vet to view. Without all the drama of getting our cat to an after hours, we established he'd be fine to wait to Monday for our regular vet to give antibiotics. Fab service ! Especially appreciated as it was a bitter and wet day and so good not having to leave home to get the reassurances we needed!

2025年6月8日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

So glad we could provide you peace of mind when your regular clinic was closed Katerina. Please don't hesitate to reach out if you need us again ❤️

5つ星のうち5の評価

Thank you

Reassurance and support when our own Vet is not available.
Great service and fantastic vets

2025年6月8日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you so much for your kind review Sally ❤️

5つ星のうち5の評価

Very kind, caring option to use to help look after your loved pets

My two young pups and I are a bit isolated in a rural community and I have some disabilities.
I don't drive and my lovely local vet gets inundated with work sometimes.
Our budget is also a little tight.
I had questions about girls on heat and a few others and rang VetChat. Today we had a consultation with Dr Lucy, it saved me time and money and our vet's time too.
Thank you Sinead, Sam and Dr. Lucy for your great information and sound advice.
You helped me even when I struggle using my limited technology and skills.
I have now taken the option of a years membership.
EE Victoria

2025年3月25日
自発的なレビュー
5つ星のうち5の評価

No ability to consult after hours with a vet locally, for a non-emergency (but still concerning) issue

I had no ability to consult with a vet after hours as what I was concerned about wasn’t an emergency as such, and that’s generally the only reason to call after normal hours. Being able to reach out to a vet via live chat, after hours, for a far less fee than what an after hours call out would cost, is not only so incredibly convenient, but relieving at the same time. I was able to gain trusted advice, implement that, and now my 14 week old puppy is back to normal. So very grateful. I highly recommend VetChat 🐾☺️

2025年3月22日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

So glad to hear your little one is back to full health! Please reach out anytime ❤️

5つ星のうち5の評価

Helped make the decision to rush dog to vet

My labrador (true to type) ate hot cross buns we *thought* were out of reach. Dr Alex was great in helping confirm we should take her to the vet. We didn't realise quite how much she'd eaten and though we knew not to let them have raisins, we didn't understand just how serious it was. She helped us make the call to go in on a public holiday and it was worth it!

2025年3月9日
自発的なレビュー
5つ星のうち5の評価

Extremely fast and professional…

Extremely fast and professional responses - I felt at ease knowing I had access to someone to talk to - Kaya is all fine.

2025年2月26日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

So glad to hear Kaya is doing well- please reach out to our team anytime you need us in future! ❤️

5つ星のうち5の評価

Being helpful in emergency

Our kitten accidentally ate a piece of plastic. We shared the situation and greatly appreciated the helpful suggestions! Thankfully, the kitten is doing well now.

2025年1月17日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

So glad to hear your little one has made a full recovery! ❤️

5つ星のうち5の評価

Very easy to navigate

Very easy to navigate, friendly, clear and helpful vet. Great notes post-session to summarise conversation and next steps.

2024年12月28日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you Benjamin feel free to reach out if you ever need us again in future!

5つ星のうち5の評価

Our 7 yr old Burmese had dysuria

Our 7 yr old Burmese had dysuria. Dr Abby Masters was excellent - very knowledgeable and thorough.
I have used this service on several occassions and they have always been most helpful.
Ralph Pinnock
New Zealand

2024年12月25日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you Ralph glad to hear we could help!

5つ星のうち5の評価

Dr Clair was an angel when I was so…

Dr Clair was an angel when I was so stressed about my little man.
She paved the way to get seen by the vet that day.
Awesome 🤩

2024年12月16日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

So glad we could be there when you needed us most! ❤️

5つ星のうち5の評価

Our dog got stung or bitten by…

Our dog got stung or bitten by something for the first time on a Sunday when we were out of town and swelled up. They were very helpful in making us reassured that she was ok although looked terrible. Send through photos and videos asked us to check certain things. They are also notified out Vets at home who checked with us first thing Monday. And they also checked in the following day.

2024年12月1日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you for the review Bridget! Please do reach out if you need us again ❤️

5つ星のうち5の評価

VetChat great when you are remote & alone.

Living in a remote community in North East Arnhem Land NT without access to a Vet made our situation very difficult.
Out little dog was having a heart attack / stroke.
We contacted VetChat & were immediately connected & speaking with a Vet via Facetime.
Expert diagnosis & instruction was given & we managed to stabilise the dog.
A comprehensive report compiled by VetChat was forwarded to a Vet of our nomination. We have now received the medication required.
Our dog is recovering well.
I cant thank VetChat enough.

2024年11月18日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Hi Brett! Thank you so much for your feedback glad we could help when you needed us most ❤️

5つ星のうち5の評価

Saved a callout and saved our worries.

Saved a callout and saved our worries.
Our dog got into a bad packet of chocolate at 8:30pm. With a new sick baby in bed I was worried about my dog but also couldn’t face a callout if It wasn’t urgent. Speaking with the vet eased my worries, it saved a late night callout, both my babies my dog and child could stay at home and be safe. I greatly appreciated it!

2024年11月7日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you for your review Tayla! So glad you doggo is doing ok ❤️

5つ星のうち5の評価

The best and most worthwhile service I have ever found.

I am so thrilled to have found and joined Vet Chat. This service in invaluable for anyone who has pets: and incredibly inexpensive. I’d pay much more to get a service such as this.
You can be in direct connection with extraordinarily knowledgeable, delightful and compassionate vets – 24 hours a day.
So far, I have spoken with Claire and Alex and they could not have been kinder to me.
They have already helped me twice with great advice: and for this, I thank them from the bottom of my heart.
If I’d known about this service earlier, I would have joined years ago.

2024年10月28日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you so much for your kind feedback Angie! ❤️

5つ星のうち5の評価

Superb

I contacted VetChat on a Sunday evening after I suspected my cat had been poisoned with a moss path chemical cleaner.
The vet was fantastic, but more than that, the app was incredible and I could quickly upload pictures of Milo and the chemical container itself, which enabled them to see what was applied.

They were able to inform me it was likely corrosive and how to support him. They also stayed with me online while I did what they advised. It was better and more economical than our usual face to face vet appointments in my home town.

The following day they emailed to check on Milo and how he was recovering.

I think this service is second to none. I would highly recommend them but also would like to take the opportunity to thank them for their unfailing help and support.

2024年10月20日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you so much for your kind feedback Karen! ❤️

5つ星のうち5の評価

This service is prompt and efficient

This service is prompt and efficient. We have used them twice now and it alleviates so much stress experienced prior to calling or messaging with them. Both of these were complimentary with our pet insurance.
They are very thorough and knowledgeable, our last interaction was with messaging and they got us to look at our dogs gums capillary refill time and send a photo through also. Very impressed

2024年10月7日
自発的なレビュー
VetChat ロゴ

VetChat からの回答

Thank you Julia for your feedback ❤️

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