Couldn't provide medication for assisting with dog with anxiety having nails cut. Essentially I paid $60 for guidance on how to cut dog's nail - all of which is easily searched online anyway. Oth... ãã£ãšèŠã
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Wonderful service! I waited less than 2 minutes to be connect to a vet. She was lovely & very helpful!! They also followed up with me the next day to make sure everything was okay. Fabulous service -... ãã£ãšèŠã
My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... ãã£ãšèŠã
I had some late-night concerns for my 10-month-old female dachshund who had gotten desexed 4 days prior and was experiencing some swelling. I called VetChat and was connected with a helpful and fr... ãã£ãšèŠã
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Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of whatâs happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.
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VetChat, 3124, Melbourne , ãªãŒã¹ãã©ãªã¢
- service@vetchat.com.au
- vetchat.com.au
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Concerned
I was concerned about my 10mth old puppy he had lots of diarrhea, late one night. I needed to be reassured my puppy would be ok until I got to the vet the next morning, so I contacted vetchat who were amazing. The vet got me to check to a few things with the dog and reassured me he'd be ok. Also suggested to ensure to get a probiotic from the vet and to only feed a bland diet of rice & chicken for a few days. Two days later I got an email from vetchat checking up on my puppy's well-being, a very nice gesture. I was impressed with the level of service & thanks to the wonderful Vet I chatted with.

VetChat ããã®åç
Outstanding service & care
We have a young puppy that had had a very upset stomach for a number of days, which was concerning. Being regional it is not quick or easy to get in to a vet, particularly on a weekend. We were concerned early on a Sunday morning, found VetChat, and were able to speak with a vet within 5 minutes! It was incredibly helpful. The vet listened carefully to all our concerns, gave great advice, and there were follow up notes and check-ins with us following our consultation. Would 100% recommend VetChat.

VetChat ããã®åç
It was so simple to get the advice atâŠ
It was so simple to get the advice at 11 30 pm on a Saturday night prior to seeing the nurse at vsos. I followed there advice and had vitals checked by a nurse with no need to go further with seeing a vet. Service was fantastic and extremely professional. A great service

VetChat ããã®åç
Excellent Service-Thank You
Once I had filled in the appropriate forms and confirmed the service was part of our insurance premiums the rest was easy.
Dr Donohue was reassuring after she had viewed the photos and I had answered her questions.
We also appreciated the email containing the notes of our webmail conversation.

VetChat ããã®åç
Gave invaluable advise
Not having had issues with pets before, it was distressing that my 6 year dashound was having a great deal of difficulty standing or walking.As it was a public holiday, was unsure how to proceed.While reviewing his Pet Insurance policy , I noticed what appears to be a benefit to have free consults online.As an old aged pensioner, it is always important to safe a few dollars.Having connected to VetChat, and paying a fee, was given some great advice. Result, Mustard taken to emergency Vet hospital and was in surgery in less than 2 hours.Mustard is now home after two weeks in hospital, with instructions to avoid walking for several months. Mustard is becoming used to his restrictions and I truly thank VetChat for helping a distressed owner

VetChat ããã®åç
VetChat is a quick, efficient and excellent value
VetChat provided a quick and efficient solution when I was feeling anxious about my dogâs symptoms late at night. The vet was knowledgeable and I felt instantly reassured. It was $40 for peace of mind and a good nightâs sleep, definitely good value for money!

VetChat ããã®åç
Quick response
Quick response, told us what we needed to do to keep our pet safe till we could get to a vet. Very good experience and would not hesitate again to contact Vetchat.
Awesome next day follow up to check in on our pets condition.

VetChat ããã®åç
It made all the difference late at night.
It made all the difference late at night to have a reassuring professional giving you help and support. We live 100kms from the nearest vet so being able to give Gypsy relief from the pain for the night was a godsend. We got Gypsy to our vet first thing Sunday morning and she is now on the mend.Thank you all for the help and the follow up check ins it made a stressful time so much easier

VetChat ããã®åç
Great first-time experience with Vetchat
Very pleased with the short time it took to connect with Dr Abby who asked various questions about the situation with our 8 month old pup who had eaten quite a bit of chocolate. The advice given was very timely and reassuring. Thankfully everything turned out fine in the end and we didn't need to go to the emergency vet.
Professional help within two minutes. After logging in to the site I waitedâŠ
After logging in to the site I waited less than two minutes before being connected to Dr Claire via video link.
This is the second time I have used this great service and highly recommend the âbest for petsâ program which includes 24/7 access to a professional and caring vet . We are very happy with all aspects of the service.
Fantastic service that answered myâŠ
Fantastic service that answered my questions extremely quickl. The team were able to give me the information I needed and followed up with me the following day. Also very fairly priced!
Very knowledgeable and available
Very knowledgeable and available
We were very happy with the counsel and support from the vet. Very kind and understanding. Highly recommended.
Excellent vet advice
Excellent vet advice, on the spot, with a written copy for future reference. Really thrilled with the service on a Saturday night!!! Thank you team.
every time gets very good help
Always respond promptly and give feasible solutions
Thank you Vetchat
My dog was suddenly acting a bit strange one night.. It was a bit scary, obviously if he got worse or didn't get any better we would have to see a Vet but to know that I was texting one while I could keep an eye on him at home and try a few things before calling emergancy was very reassuring...
I didn't really know it was an option til I was looking up his Vet's contact details.
I spoke to a lovely vet and the follow up emails were appreciated. I will now not hesitate to use the chat service again.
(As someone else mentioned messages not coming through - try refreshing your chat page. I had to keep doing this to get replies to come through also..)
Thank you!
Qualified Experts
Qualified and experienced vets who provide thorough and honest answers.
My first dealings with VetChat and am very impressed
My first dealings with VetChat and I have to say that Iâm impressed. The response from sending my initial message through on VetChat to being linked to a veterinarian was within 2mins.
The veterinarian really put my mind at ease and gave clear instructions on how to help settle my furbabies itching and biting at his skin until I could get him to a vet for a one on one consult.
Even receiving a call and email from another vet to make sure everything was ok with my furbaby.
Thank You!!!!
I have always received the best service from the vets at Vet Assist. I love that they do a follow up and I have always received really good advice. They are so kind and caring. Would highly recommend them. Just a shout out to say a big thank you to them
Great Service.
First time engaging with VetChat. Great platform and advice. My two cats had bowel concerns which was easily diagnosed by the vet I spoke with via video link. Scriptâs were emailed to me directly and were able to be filled at my local pharmacy. Which made things very convenient.
Super service and would highly recommend VetChat.
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