I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
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The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... もっと見る
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Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... もっと見る
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I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... もっと見る
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企業情報
Vet's Kitchen について
当該企業による記述
At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.
All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.
We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.
As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.
Visit our website for more info or to shop our range:
連絡先
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, 英国
- 01793 887 555
- contact@vetskitchen.co.uk
- vetskitchen.co.uk
4.5
優良
783件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 40％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great food
I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
2026年7月27日
Vet's Kitchen からの回答
Hello Rachel,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear that you are happy with your orders and the service received.
Thank you so much for choosing to shop with us and being a valued customer. Thank you!
Best wishes,
Vets Kitchen
Great product
Easy to order. My dog loves this food. We use for training as well as an addition to wet food.
2026年7月29日
Vet's Kitchen からの回答
Hello Sally,
Thank you very much for sharing your feedback.
We're delighted to hear you are pleased with the order process and that your dog is such a fan!
Thank you for choosing to shop with us and being a valued customer. Thank you.
Best wishes,
Vets Kitchen
No warning on subscription renewal
Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of food only one dog will eat.
2026年7月25日
Vet's Kitchen からの回答
Hello,
Thank you for sharing your feedback.
We are so sorry to hear this. We have checked and have had it confirmed that an automated email would have been sent to notify you of your upcoming renewal.
We're sorry to hear of any inconvenience caused.
Best wishes,
Vets Kitchen
The wet sensitive fish dog food is much…
The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it's not been in stock for over 2 weeks..so I'll need to source a different brand if it doesn't return within a week or so..I can't just suddenly change his food on the day I run out.
2026年7月24日
自発的なレビュー
Vet's Kitchen からの回答
Hello,
Thank you very much for sharing your feedback.
We're so pleased to hear the food helps your dog. For any concerns about stock, please do contact our consumer care team who will be able to check our production schedule and availability.
Thank you for being a valued customer.
Best wishes,
Vets Kitchen
My dog had digestive issues
My dog had digestive issues. I tried Vet's Kitchen Sensitive Grain Free 4 years ago and have used it along with grain free wet food ever since. No digestive issues since.
One niggle: the bags rarely open easily. The guidance to tear along the marked strip is useless. You end up using scissors and destroying the useful velcro strip. Please adjust your machines...
2026年6月15日
自発的なレビュー
Vet's Kitchen からの回答
Hello Tony,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about the difficulty experienced when opening the bag, and please be assured that your comments will be shared with our team for review and consideration.
We’re delighted to hear that the food has had a positive impact on your dog’s wellbeing — that’s wonderful to know.
Thank you for choosing to shop with us.
product regularly listed as out of stock
I have been to their website several times over the last 12 months and their senior dry dog food is regularly listed as out of stock. In fact today half of the dry dog food products that they offer were out of stock. This problem became an issue after the company was sold/taken over a while ago. Before then I never had a problem. After it has been difficult to order this product on line.
2026年6月14日
自発的なレビュー
Vet's Kitchen からの回答
Thank you for taking the time to share your feedback. We are very sorry to hear about the difficulties you experienced when trying to purchase the food, and we apologise for any frustration or inconvenience this may have caused.
Please be assured that your comments will be shared with our team as we continue to review and improve our customer experience.
His favourite food delivered quickly…
His favourite food delivered quickly and now in convenient larger bags.
2026年6月6日
Vet's Kitchen からの回答
Thank you very much for taking the time to share your feedback. We're delighted to hear you were pleased with your order and the service received. Thank you for choosing to shop with us.
My first on-line order as I have…
My first on-line order as I have difficulty buying from Sainsbury's my usual supplier.
I found the on-line ordering to be efficient and delivery was extremely quick.
I will certainly be ordering on-line again as my dog has a sensitive stomach and this product suits her.
2026年5月13日
Vet's Kitchen からの回答
Thank you very much for sharing your feedback. We're delighted to hear you were pleased with the order process and the service received. Thank you for choosing to shop with us and being a valued customer. Thank you! 🐶
I ordered it and it came!
2026年5月13日
Vet's Kitchen からの回答
Thank you for sharing your feedback and for choosing to shop with us. Thank you! 🐶
Lovely company fed my dog for 10 years…
Lovely company fed my dog for 10 years on vets kitchen sensitive food my dog thrived on it.wish them well for the future.
2026年6月2日
Vet's Kitchen からの回答
Thank you so much for sharing your feedback. We're delighted to hear that your dog is such a fan! Thank you for being a valued customer.
My three dogs love this brand
My three dogs love this brand, the two younger thankfully are on Pork & Sweet potato and my local Sainsbury’s have it back in stock. But my older dog can only eat your Turkey and Sweet potato of which for ages I cannot find. I’ve now resorted to other brands but they are upsetting her stomach. Is the Turkey one coming back. ???
2026年5月27日
自発的なレビュー
Vet's Kitchen からの回答
Thank you so much for taking the time to share your feedback. We're delighted to hear your dogs are such fans of our food. Please do contact our consumer care team via the 'contact us' form on the website and we will be able to obtain any further information you require in respect of availability. Many thanks, Vets Kitchen
Prompt delivery of well tolerated and loved sensitive food
As usual, prompt delivery on subscription of excellent product. I have two cocker spaniels both with sensitivities, one skin, one gastro-intestinal and this is the first food to reliably suit them, thank you
2026年4月26日
Vet's Kitchen からの回答
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with your order and the service received. Thank you for being a valued customer.
Vet's Kitchen からの回答
Thank you so much for taking the time to share your feedback. We're delighted to hear that you were pleased with your order and the service received. Thank you for choosing to shop with us.
Vet's Kitchen からの回答
Thank you so much for taking the time to share your feedback. We're delighted to hear that you were pleased with the service received. Thank you for choosing to shop with us.
Good Delivery. Difficult to get small bags.
Good Delivery. I ordered 2 x lots of Pork & Potato in 2.2 kgs bags as they never have any available. The Turkey has not been available for months. !
Really hard to order smaller bags of the Dried Dog Food.
2026年4月15日
Vet's Kitchen からの回答
Thank you for taking the time to share your feedback. We will of course share your feedback internally in respect of the stock issues you have experienced.
Vet's Kitchen からの回答
Thank you for very much for sharing your feedback. We're delighted to hear you were pleased with your order and the service received. Thank you for choosing to shop with us!
My dogs thrive on Vets Kitchen food
So nice that that the senior food on which my elderly dogs thrive is available again. I’m so pleased it’s back in production, Rapid and efficient delivery.
2026年4月20日
Vet's Kitchen からの回答
Thank you so much for sharing your feedback! We are delighted to hear you're pleased with the food and the service you've received. Sending belly rubs to your dogs!
Ease of ordering and rapid delivery
Ease of ordering and rapid delivery. I wouldn’t give my rough collie any other kibble. She loved the adult version and now has the senior kibble as she is eleven years old. It is good that she enjoys a food that is helping to keep her healthy.
2026年4月17日
Vet's Kitchen からの回答
Thank you so much for taking the time to share your feedback. We're delighted to hear you're pleased with the food and service received. Thank you!
Vet's Kitchen からの回答
Thank you so much for sharing your feedback. We're so pleased you found the process and delivery to your satisfaction. Thank you for choosing to shop with us 🐶
Excellent Dry Dog Food
This purchase gives proof that it is often best to go directly to the supplier of a product. The food was delivered on time, very securely packaged, it was the best price currently available and most importantly my Spaniel loves it! I will almost certainly go straight to Vet's Kitchen again next time. Thank you VK!
2026年4月12日
Vet's Kitchen からの回答
Thank you very much for your feedback and your kind words. We're so glad you found the service received and the food to be to your satisfaction. We look forward to seeing you again soon 🐶
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