Viasat レビュー 

What made it a 4 is that it crashes whenever it rains, or sometimes just the storm being near.
You want a date, check every time it started to rain, a day of showers is a real joy.

The test of a good internet company is staying off of the customer's radar. I have no internet issues and therefore, no criticisms. You are not on my radar! Good job!

Customer service is decent and polite, problems though are never resolved. Internet speeds are EXTREMELY slow, even paying for the supposed highest speed. Everything buffers constantly.

I think the service you provide is very good. The only issue I have is the fee. Primary house I have Comcast and charged $88.00 for their fastest service. Viasat charges $119.00 for service.

Wi-Fi is very weather dependent- it’s on and off depending on clouds/rain etc. we are in a non cellular area and no options for wired internet. Wi-Fi calls drop often - if you don’t purchase the service plan having a service person come on site is extra cost. Buffers quite often.

Yesterday I had about 2 hours of on and off TV viewing time. The service is bad enough in good weather but when lousy weather hits you're lucky to get anything at all. I'm just waiting to after the holidays to change services. It really hurts knowing I'm paying $100 for a $20 service

I have piss poor service, I have no internet!

We lose service at peak times of the evening kind of frustrating

With a satellite at 22,300 miles up, there is little you can do to provide adequate service.

They helped out in the problem and was very caring to my concerns

Viasat is awful! The internet is unstable, the speeds fluctuate and almost never reach advertised speeds, the modem needs to be updated but they won't update without a new 2-yr contract even if I pay for the modem up front, they won't fix problems claiming it's just "traffic on the network." I truly look forward to switching providers, if anything else becomes available.

I very seldom can watch a movie especially at night . It has very poor reception. Buffers terrible!!!!

Here lately we have been out of service than whit service.

I have had a pretty good and easy experience with your company; I have no complaints. I was on a plan that didn't suit my needs, I called and was put on an unlimited plan for not much more and I did not have any additional charges, no prorating plus new monthly bill like some companies do. Overall, I am very satisfied and will definitely recommend Viasat to friends and family.

Poor service

I'm getting more buffering time than usual

I do NOT get the speeds promised , esp for the high price I am paying.

It actually took so long to get the survey that I can't remember when I had the issue, but as usual, the tech that came out was very nice and helpful