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Vibram レビュー 625

TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The good part is that this is a brand that I have experience with, so sizing shoes is always perfect. The site works well enough and I was able to find shoes that were outside of my budget, but tolera... もっと見る

企業が回答しました

5つ星のうち5の評価

Love Love Love these Vibram five finger shoes. Im a huge lover of being barefoot and Vibram's comfort fit like a glove. Been wearing Vibram for over 6 years. I play Pickle Ball out doors and... もっと見る

企業が回答しました

5つ星のうち2の評価

I've trusted Vibram on my feet for over 40 years. I've hiked, marched, and walked all over the world. Every terrain imaginable I've trekked on. I tried the five fingers years ago. I love them even... もっと見る

企業が回答しました

5つ星のうち1の評価

The worst, it’s impossible for me to log in, and i know my password, i keep trying to get a password reset but the email never care though. By some miracle i was able to order from my account without... もっと見る

企業が回答しました

企業情報

  1. 靴屋

当該企業による記述

Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

625件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

My order came quickly and in great shape.

My order came quickly and in great shape. I ordered two pair for me which are good except the laces are way too short making it difficult to get on. My husband's pair were much smaller than size 43 usually are so we are going to exchange them.

2026年3月25日
Vibram ロゴ

Vibram からの回答

We appreciate your order and feedback. We're sorry to hear the laces are short for you and your husband's pair didn't fit. Please reach out to Customer Service should you need any assistance with the exchange process: inquiry@vibram.com

5つ星のうち1の評価

Venditore inaffidabile

Ho Acquisiamo le scarpe direttamente dal sito , la taglia era troppo stretta , ho richiesto un cambio non mi hanno mai risposto.
Vergognoso

2026年3月25日
Vibram ロゴ

Vibram からの回答

Grazie per averci contattato, Massimiliano. Il customer care dovrebbe averla contattata tramite il ticket da lei aperto.
Per aiutarci a gestire le richieste nel modo più rapido ed efficace possibile, suggeriamo sempre di compilare con attenzione tutti i campi dell’Help Center, così da poter prioritizzare correttamente il ticket e fornire un supporto mirato e immediato se necessario.
Al momento il cambio taglia non è previsto: è comunque possibile procedere con il reso secondo le modalità indicate sul nostro sito e ricevere il relativo rimborso.
Restiamo a disposizione per qualsiasi ulteriore necessità.

5つ星のうち5の評価

Fast shipping

Fast shipping, hopefully great product, haven’t tested yet. Have had fivefingers before and it was just great running and walking experience.

Thanks

2026年3月25日
Vibram ロゴ

Vibram からの回答

Thank you for your review Kim, we appreciate it. We can't wait to know your opinion once you tested them.

5つ星のうち5の評価

Alles super

Alles super! Größe passt, Lieferung ging schnell

2026年3月24日
Vibram ロゴ

Vibram からの回答

Thank you for your review, Bianca. We are happy you are satisfied.

5つ星のうち5の評価

Love It!

These Are So Comfy && Also True To Size! I Can’t Wait For Them To Restock I Need More Colors

2026年3月24日
Vibram ロゴ

Vibram からの回答

Thank you so much for the 5‑star review, Kia. We truly appreciate it and we’re happy to know you like our product.

5つ星のうち1の評価

My sneakers got sent back with no money…

My sneakers got sent back with no money return

2026年3月23日
Vibram ロゴ

Vibram からの回答

Hi Leslie, thank you for letting us know. Looks like your return arrived at the warehouse just yesterday. USPS returned it for an insufficient address. We will email you directly to go over next steps and confirm your ship to address. Please check your inbox for our email inquiry@vibram.com

5つ星のうち1の評価

AWFUL customer service

AWFUL customer service, low quality shoes and sizing chart.

The shoes I ordered was the cny runs:

I ordered a pair of shoes on the 5th of February, and I chose size 43 mens as it said that it would fit a 26.5cm foot.

Shoes arrived within a week and did not remotely fit, I had at least a 1cm gap at the front and back of the shoe. I contacted support on the 9th feb about how I shouldn't have to pay for the return label for shoes that didn't match the size guide and received a label on the 15th Feb, Then a refund on the 5th of march.

But as I am an impatient person I ordered another pair - 40 women's - on the 10th of feb which arrived shortly and felt amazing - super comfy but the fabric started to rip within a few days of walking - note these are running shoes and they broke with simple walking.

I contacted support on the 23rd feb, got a response the next day asking for pictures which I sent on the 25th..... Then silence till the 15th March when I messaged them to demand a response then only got a reply on the 20th when they told me to use the returns portal - The one that charges you £15 - and I can no longer use as they have taken so long to reply that the returns window has closed.

Shoes are super comfy but fall apart easily, customer service is sh*t

2026年3月24日
自発的なレビュー
Vibram ロゴ

Vibram からの回答

Thank you for writing to us. We’re truly sorry to hear about your experience and for the inconvenience caused.
Our Customer Care team is actively handling your case and will contact you shortly to arrange the return of the defective product. Rest assured that a full refund will be issued, as expected in cases like this. Thank you for your patience and for giving us the opportunity to resolve this properly.

5つ星のうち5の評価

The order came a day ahead of schedule

The order came a day ahead of schedule. The Vibrams, size 47, fit perfectly.

2026年3月23日
Vibram ロゴ

Vibram からの回答

We're happy to hear that your Vibrams arrived early and fit perfectly. Thank you for your positive feedback; we appreciate it.

5つ星のうち5の評価

Great Company, Better Shoes

Love Vibram. Have been wearing these shoes FOREVER. Customer service is always great. They are always trying new things and listening to customers. And are always willing to make it right quickly. Best shoes!

2026年3月9日
Vibram ロゴ

Vibram からの回答

We appreciate your long-term support and are so glad you've had consistently positive experiences with our customer service and innovative products. Thank you for the wonderful feedback!

5つ星のうち5の評価

Website was logical and easy to use

Website was logical and easy to use. I have no suggestions to improve as it consumes the correct amount of effort to order my product.

2026年3月16日
Vibram ロゴ

Vibram からの回答

We're happy to hear that our website was easy to use and met your needs. Thank you for your positive feedback; we appreciate you taking the time to share.

5つ星のうち5の評価

The ordering process was easy and…

The ordering process was easy and delivery was within a few days. Happy customer!

2026年3月19日
Vibram ロゴ

Vibram からの回答

We're happy to hear that the ordering process was easy and the delivery was quick! Thank you for your positive feedback; we appreciate it.

5つ星のうち5の評価

I ordered a pair of shoes but initially…

I ordered a pair of shoes but initially received the wrong pair. After sending one email and making a quick phone call, the issue was handled immediately. The return process was straightforward, and I was able to get the correct shoes in the right size—something that actually benefited from speaking with a representative, since I would have ordered the wrong size otherwise.

The replacement arrived quickly, and the shoes feel great and fit perfectly. Overall, a smooth and efficient experience with excellent customer service. Highly recommended.

2026年3月20日
Vibram ロゴ

Vibram からの回答

We're glad you enjoyed your experience. We appreciate you sharing how our team quickly resolved the initial issue and ensured you received the correct shoes. It's great to know the representative helped with the sizing and that the replacement arrived quickly. Thanks for the recommendation!

5つ星のうち5の評価

superbe

Très à l'écoute , et réponds aux mails.

2026年3月19日
Vibram ロゴ

Vibram からの回答

Thank you very much for your review, Sonia. We appreciate it.

5つ星のうち5の評価

Parfait

Parfait, chaussures aux pieds en suivant, un régal ! MERCI.

2026年3月19日
Vibram ロゴ

Vibram からの回答

Thank you for sharing your experience with us, Dominique.

5つ星のうち3の評価

La tabla de tallas esta errónea, pero las zapatillas muy bonitas

La tabla de tallas esta errónea. Yo tengo 25cm de pie y , según la tabla , me tenía que comprar la talla 41. Y eso hice, pero me están muy grandes. Ahora he pedido la 39, a ver qué tal.
Lo malo de esto es que hay que pagar 15€ de gastos de envio cada vez que las pides, así que qué menos que estén bien las tallas
Por lo demás, me gustan bastante las zapatillas pero hasta que no me llegue la talla correcta, no puedo opinar de su uso.

2026年3月19日
Vibram ロゴ

Vibram からの回答

Thank you for your feedback.
Sizing can be challenging, as every foot is different and fit may vary depending on foot shape, volume, and personal preference. Our size chart is based on foot length in centimeters, but individual fit sensations can differ from person to person.
If you need any assistance or would like personalized sizing advice, please feel free to contact our Customer Care team, who will be happy to help.

5つ星のうち1の評価

Ich habe am 9.3.26 bestellt

Ich habe am 9.3.26 bestellt, das versendete Paket befindet sich seit 12.3.26 im Paketzentrum in Zielortnähe. Kann die Schuhe noch nicht bewerten.
Stand 19.3.26

2026年3月18日
Vibram ロゴ

Vibram からの回答

Thank you for contacting us. It appears that the address is incomplete or incorrect. Could you please contact our Customer Care team and provide the full address so they can assist you?

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