Victor Michael Estate Agents レビュー 633

I was shown a flat in Leytonstone by a very welcoming and professional estate agent named Enes from Victor Michael estate agency, he was very helpful and insightful.
Fantastic viewing experience!!

From start to finish this was a very smooth process. Viewed Monday midday, referencing complete Thursday. Contract signed Friday, got keys Saturday. 💯 would recommend this company, Esta was amazing and I probably drove her mad due to my tight timescales but she came through. Also Kagan at handover was very efficient with keys and a decent welcome gift👍. If you need help with Renting these guys are top drawer

Kagan was very supportive and positively reassuring. A bit of fresh air compared to other estate agents we've dealt before and guide us through from start to finish. Now, we are looking forward to move soon on a best propert yet!

Very helpful and happy with the services. . Highly recommended. 🤝

I had an excellent experience working with Kagan. From start to finish, he was professional, knowledgeable, and genuinely committed to helping me get the best outcome. He took the time to understand exactly what I was looking for and guided me through every step of the process with clarity and confidence.

What stood out the most was his responsiveness and attention to detail — no question ever felt too small, and he always made sure I was fully informed before making any decisions. His expertise in the market was obvious, and it gave me a lot of confidence throughout the entire experience.

If you're looking for someone reliable, honest, and highly effective in real estate, I highly recommend Kagan. Working with him made the whole process smooth and stress-free.

Amy has been a pleasure to deal with as I navigate leasing my flat through VM over the last 13 ish years . She has been very prompt and extremely professional. Thank you for all you do

I had a great experience with this real estate agency. The whole team was helpful and easy to work with, making the process smooth from start to finish.

A special thank you to Dora, who really stood out. Her communication was always clear and timely, and I appreciated her honesty and straightforward guidance. She made everything feel simple and stress-free.

Overall good experience with team

Kagan was an exceptional housing agent during our property viewing and pre-move inspection. He was extremely professional, punctual, and highly knowledgeable about both the house and the local area. Cagan made the entire process clear and stress-free, answering all questions patiently without ever pressuring us. Highly recommended for a smooth and informed experience!

Mr. Piyush isn’t just an estate agent — he’s the kind of person who can walk into an empty room and somehow make you see the life you could live there. With a friendly smile and an uncanny ability to remember every client’s preference, he turns house-hunting from a stressful chore into a guided adventure.

He knows every shortcut in the neighborhood, and every hidden detail about a property that others often overlook. To some, he’s a real-estate expert; to others, he’s a quiet problem-solver who always seems to have the right words at the right time.

Whether he’s showing a luxury villa or a cozy starter home, Mr. Piyush brings the same honesty, warmth, and enthusiasm. For him, it’s not just about selling property—
it’s about helping people find a place where their stories can begin.

Kagan was a huge help getting me set up in my dream place. With Dora and Esta's assistance, I was set up in an ideal property within three weeks. Kagan was extremely accomodating of my time constraints and conditions, and I got all the information and additional help I needed.

I had a great experience with this real estate agency. The whole team was helpful and easy to work with, making the process smooth from start to finish.

A special thank you to Dora, who really stood out. Her communication was always clear and timely, and I appreciated her honesty and straightforward guidance. She made everything feel simple and stress-free.

I’d happily recommend this agency to anyone looking for reliable and supportive service.

Excellent service by Muhamett, Dora and Esta.
Thank you

Thank you so much guys for you prompt support it been amazing to have a business with you, dora was really helpful and very kind , she explained everything clearly and made a whole process very easy.

Moving is very stressful, and so is finding a place, but Muhammet made it really easy and stress free. Thank you so much!

I had a great experience with Victor Michael Stratford. Kagan was really helpful throughout the whole process and made everything so easy and stress-free. Big thanks as well to Dora for being so helpful too! Highly recommend their team for anyone looking for professional and friendly service.

My first time renting after many years, and the team at Victor Michael (Stratford office) made the whole process as easy as it could be. Special thanks to Dora, Antony and Esta who were brilliant at every step. They responded quickly to any queries I had, were always professional, and I really appreciated their warm and personable qualities.

I also loved the "Welcome to your new home" box filled with discount vouchers, snacks, and other treats that Dora gave me when I collected the keys — what a thoughtful touch! I arrived stressed and left feeling elated and valued. This little gesture says a lot about the business and the people behind it.

A few days into my new flat, my experience with Victor Michael’s home management system has also been very positive. They respond promptly to any issues, and their resolutions are fair and reasonable.

My cosy new flat is lovely and can’t thank Victor Michael enough for their help and support. I’d definitely recommend them — specifically the Stratford team, who were wonderful throughout the process.

They all were nice to me and their response was quick tho I used to ask them bare questions all answered me patiently. Special thanks go to Dora, for answering and helping me through this house.

**Outstanding Service from Start to Finish - 5 Stars**

Victor Michael provides truly exceptional property services that deserve the highest praise. From the initial property search to the final move-in, the entire team exceeded our expectations at every step.

Kagan Dogan, Sales & Letting Negotiator, provided truly superb customer service throughout our journey. His dedication went far beyond his regular duties offering support and assistance well outside of normal working hours. Kagan's commitment to ensuring we found the perfect home was remarkable, and his professionalism made what could have been a stressful process completely seamless.

Dora Ana, the Office Administrator, deserves special recognition for her exceptional service during our move. She consistently went out of her way to accommodate our needs and provided invaluable support that made our transition to the new property smooth and worry-free. Her attention to detail and willingness to help even by extending her work time was truly outstanding.

We were also fortunate to work with Esta Meksrunaite from the Newlet department, who facilitated some fantastic service that enabled us to complete a speedy and efficient move to our new flat. Her expertise and dedication to securing the best possible arrangements for us was greatly appreciated.

The entire Victor Michael team delivered a remarkable service that was truly beyond our expectations. Their collective professionalism, dedication, and genuine care for their clients sets them apart in the property industry.

From the bottom of our hearts, we thank the entire Victor Michael team for making our property journey such a positive experience. We would not hesitate to use their services again and highly recommend them to anyone seeking exceptional property services.

Thank you once again for everything!

I had an extremely distressing experience with Victor Michael. On 8 September 2025 at 16:41, I called their office on the number ending 5909 to report a neighbour’s burglar alarm that had been sounding continuously for over 4 hours. The unbearable noise caused me a severe migraine and stress, which was particularly harmful as I am pregnant and caring for a one-year-old toddler.

When I spoke with Grace, instead of acting professionally or showing empathy, she was hostile, offered no reassurance that the issue would be resolved quickly, and even hung up on me while I was in clear distress. I was left crying for an hour while still exposed to the alarm.

Such behaviour from a property manager is unacceptable, especially towards a non-native English speaker. It appears tenants are treated in the same dismissive way, which raises serious concerns about the company’s standards.

I urge Victor Michael to properly investigate this incident and ensure Grace receives mandatory training so this unprofessional conduct is not repeated.