VIDA Select レビュー 453

TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Nordika has been an incredible, attentive, kind match-maker. The process with the dating app (hinge) has been a learning process since the whole process is a bit awkward (a third party swiping and... もっと見る

企業が回答しました

5つ星のうち5の評価

ViDA Select handles the tedious and frustrating aspects of dating apps. Most of the ghosting is filtered out by the time you interact with the women. They filter for what you're looking for so you g... もっと見る

5つ星のうち3の評価

Service is ok. For the money they charge, for me, it was not worth it. Essentially all they do, is click like and chat with people on dating apps for you. Yes, there is some intelligence built in from... もっと見る

5つ星のうち5の評価

Relocated to NYC in October and didn't know anyone so I downloaded all the apps - Hinge, Bumble, The League - and it was just frustrating. Everyone wanted casual or lived in Jersey. Friend suggested V... もっと見る

企業が回答しました

企業情報

  1. デーティング サービス

当該企業による記述

Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. We handle the searching, screening, and scheduling—you see detailed profiles and photos before meeting anyone. No blind dates. No surprises. With 16 years of experience, 11,000+ relationships, and an 82% success rate, we help you find someone worth sharing your life with. You approve every match. We handle everything else.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

453件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 85%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

VIDA Select made dating effortless

VIDA Select made dating effortless. My matchmaker, Shyne, handled all the logistics regarding constructing narratives and my pictures for my dating profiles. All I had to do was show up to dates.
After the first month, I had already gone on a few dates.
The process was smooth, and the matches were carefully selected. If you’re looking for a hands-off approach to dating with quality matches, I’d recommend giving them a shot!

2025年3月18日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi Kevin,
I really appreciate you taking the time to leave this wonderful review! I’m so happy to hear the process felt smooth and effortless for you, that’s exactly what we aim for. Curating your profile and managing the logistics was my pleasure, and it’s exciting to see it led to meaningful dates early on. Wishing you nothing but the best moving forward! - Shyne

5つ星のうち5の評価

Great experience.

I had a great experience with VIDA. Nordika, the matchmaker I worked with was great. Would definitely recommend their service.

2025年3月11日
VIDA Select ロゴ

VIDA Select からの回答

Hi Elliot. Thank you so much for leaving this review for us, we appreciate it so. Was really good getting to know you, and I am wishing you all the best for the future! Please stay in touch and let us know how things go 🙂 Nordika

5つ星のうち5の評価

Nordika Hawken is absolutely…

Nordika Hawken is absolutely amazing!!!she is uplifting and always in a good mood. 😄she instantly makes you feel comfortable with the idea of meeting your perfect match. I’ve been married for 17 years and starting to date was mentally draining. She made this experience pleasant, enjoyable and fun! I absolutely adore her!!

2025年3月3日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Thank you so much for leaving this review for us N. We super appreciate having you as our client, and have our fingers crossed that you will find your forever person soon! Thank you for being such a lovely and easy client to work with, and always being so graceful :-) Nordika

5つ星のうち4の評価

Nordika and her team were excellent

Nordika and her team were excellent! I was even overwhelmed with the number of people they introduced to me. Nordika was passionate about her job and very quick in response. The only reason I am giving 4 stars, is because the substitute person when Nordika was out of town was not that helpful. Overall, I had a great experience!

2025年2月8日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hey M, thank you so much for leaving this review for us. I loved every moment getting to know you and work with you. You are such an amazing and interesting woman! I wish you all the best for your future, and look forward to hearing your updates :-) Nordika

5つ星のうち5の評価

I had a great experience with Vida…

I had a great experience with Vida Selects. The matchmaker, Nordika Hawken, was very nice, responsive and attentive. She understood my personality and what I was looking for. Nordika gave lots of helpful tips and advice. With Vida’s help, I’ve been able to better optimize my online profiles, engage in a more dynamic way and meet very interesting individuals. I have made useful connections with a lot of potential. I quite hopeful that these connections lead to an actual relationship very soon.

2025年2月1日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hey Z, thank you so much for taking the time to leave this review for us. I am so happy that we were able to help you through this process, and I thank you for the trust you had in our team, letting us take the lead. Working with you was an absolute pleasure, and I look forward to hearing your updates. You are one special lady :) Nordika

5つ星のうち5の評価

Vida work their magic on the apps

I've worked with Francesca from Vida since one month. She helped me by setting up dating profiles on a selected services in the UK and calibrating the search to my preferences.

She was very knowledgeable about the best quality dating sites, she listened to my preferences and recorded everything diligently to share with the scout and the writer who are active on the sites on my behalf.

We are in regular contact and I can monitor the conversations as much or as little as I want to, without the risk of losing the conversation momentum.

I feel like the team represents me well in a consistent manner by engaging with the potential matches and going through predictable yet necessary questions to filter through the potential candidates for meeting up in real life. They are graceful and act as gatekeepers for me which allows me to keep a peace of mind and save my energy for the real life dates while they work their magic on the apps.

I have so far been on one good date with high quality match, and there are a number planned for the following weeks.

If this doesn’t work, I don’t know what will. Thanks and let’s keep up the good work!

2025年1月31日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Thank you so much for your thoughtful review! Saving you time and energy by connecting you with the right matches is what we're here for! We’re excited for your upcoming dates and can’t wait to see where this journey takes you. ❤️ Francesca

5つ星のうち1の評価

Avoid / Scam

After paying the membership fee, a matchmaker provided a calendar with no availability for an intake video call. Once the video call was established, the matchmaker did not participate by video; only audio. A full month passed without any follow-up. I finally reached out for a refund, to which Vida responded that they had no legal obligation to do so. The matchmaker scrambled to provide a handful of potential matches. Three were in LA. I live in SF. The other were over an hour away, outside of SF. This was Vida's last communication, over four months ago. No follow-up, complete silence. The membership fee yielded five profiles, no dates and no pro-active communication/effort. Only a singular response to a refund request.

2025年1月8日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi Jack - Rosalia from Client Success here. Thank you for taking the time to share your experience.

The experience you've described doesn't align with our service standards. We haven't been able to fully identify your specific account based on the information provided, which limits our ability to address your concerns in detail. However, I'd like to provide some context about our service and address the points you've raised.

The service you purchased is our internal database membership. This includes one proactive search of our database of current and former clients for prospective matches. After evaluating the candidates, we then facilitate a connection if there is mutual interest. Following this initial search, your profile remains available in our database for potential matching for life or until you opt out! This is a significant benefit as new clients join our service regularly.

Regarding the specific issues you mentioned:

Video calls: We aim to accommodate our clients' schedules and preferences for video or phone calls for a more personal experience. I apologize that this wasn't your experience.

Follow-up communication: Our standard practice involves regular updates. The lack of follow-up you experienced is not in line with our usual procedures. Without access to your account details, I cannot investigate what happened in your specific case.

Match locations: We aim to provide matches within the specified geographic preferences. However, if we’re unable to provide matches that meet all of your criteria (and vice versa) in a specific location, we may look further afield specifically at matches who’ve noted they’re willing to travel or relocate.

Refund policy: While we do have terms of service that outline our refund policy, we always aim to work with our clients to ensure satisfaction.

We would very much like the opportunity to address your concerns more thoroughly and potentially find a resolution. If you're willing, please contact me directly at client.success.manager@vidaselect.com with more details about your account. This will allow us to investigate your experience more deeply and work towards a satisfactory outcome.

We appreciate your feedback as it helps us identify areas for improvement in our service. We remain committed to providing a high-quality matchmaking experience for all our clients.

5つ星のうち4の評価

Nordika and her team were AMAZING

Nordika and her team were AMAZING! I was skeptical at first, but then I spoke on the phone with Nordika and she showed complassion, encouragement and treated me like a friend/sister throughout the 2 months. It takes promptness to help VIDA communicate with the matches. Don't Delay! Although, I never got to the stage of an actual date, but I do not regret it. It was fun and energizing!

2024年10月1日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Thank you so much for leaving this review for us. Getting to know you was as much fun for us! Thank you for being so incredible to work with, and for trusting the process. You are a very special lady and I wish you all the best for the future. Please stay in touch 🙂 Nordika

5つ星のうち5の評価

Great company

Great company and service. Nordika has been a pleasure to work with and always exceeds expectations!

2024年11月27日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi A! Thanks so much for leaving this positive review for us - we really appreciate it! Working with you is such a pleasure and I love seeing the connections we make for you. Thank you for always being super responsive and making matchmaking so easy 🙂 Hope you have an amazing festive break! -Nordika

5つ星のうち5の評価

Immediate positive results

Francesca has been excellent to work with. Enlisted Vida Select's help after being on the wrong platform for about a month, and probably doing my profile wrong, among other errors. (Totally new to online dating space.) They improved the profile, put me on better platforms, now far more positive results in the first 12 hrs than in a month of doing it on my own.

2024年11月25日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Thank you so much for your kind words! I’m truly delighted to see the great progress you’ve made, and I’m confident there’s even more success ahead. It’s such a pleasure working with you, and it’s no surprise that things are going so well. -Francesca

5つ星のうち5の評価

Nordika and her team were very helpful…

Nordika and her team were very helpful with my online dating experience. She really put the time in to get to know me in the beginning so that so she could craft a quality online profile description. During the process, she would send match selections and verify info so that she could be truthful in her team’s communication with potential matches. I had two good connections from the experience and I plan to use Vida in the future to get more quality dates.

2024年9月1日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi Jennifer. Thank you so much for leaving this review for us. Having worked with you was such an honor. You are such an amazing person and I so enjoyed getting to know you! I wish you all the best over the festive season and would love to hear your updates on life, love and everything else 🙂 Take care, and speak soon - Nordika

5つ星のうち3の評価

Updated review

Update Nov 22 2024. I spoke with their customer resolution team. After an unfortunate but reasonable enough explanation they explained what issues they were having. As a resolution, they have refunded my $500. While I am disappointed with the service, they ultimately took full responsibility which is what should happen.

I spoke with one of their key matchmakers Alberto and pitched me a $500 database option as I didn't want to spend outrageous sums on another bad matchmaker. Clearly, this one didn't have any better outcomes. It took 3 attempts to submit my preferences after my meeting with Alberto even though he was able to see them. It took 4 months to speak with another member to tell the same things I told to Alberto and was told that I would hear back ASAP. Three months later, I think VIDA select and myself have difference definitions of ASAP.

2024年4月3日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi Eric, Rosalia from Client Success here. Thank you for taking the time to update your review and for your time on the phone with me.

I'd like to recap our conversation for the benefit of other readers:

Our internal database membership, as a standalone offering separate from our main service, is relatively new having launched just earlier this year. During Q3, we invested significant time and resources into revising our internal database processes to ensure quality and prompt service for all our clients.

We sincerely regret that you didn't get to experience the full benefits of these improvements during your time with us. Your experience has been invaluable in helping us identify those areas for enhancement, and we've since tightened up our processes and quality assurance measures to prevent similar situations in the future.

We're committed to continually improving our services, and feedback like yours plays a crucial role in that process. While we're disappointed we couldn't meet your expectations initially, we're glad we were able to come to a satisfactory resolution.

We appreciate your understanding and wish you all the best in your continued search for a match.

5つ星のうち4の評価

It takes time -

I had no ‘expectations’ per se, but the service I got from Nordika and her team was only as good as the time I was able to put into the process, which, varies from week to week - currently. And given the 100’s of Dating sites out there each with a myriad of navigational tools— it’s easy to get to overwhelm, just back off … But I always found her team supportive and worked hard to offer me the best possible matches — based on my profile inputs. There’s no shortcut to a successful Match and Date - ANYWHERE, and Nordika was certainly ’positive’ + encouraging to stay true and in tune with my goals for a successful partnership + relationship.

2024年11月14日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi Doug. Thanks so much for taking the time to leave this review for us. It is such a pleasure working with you! We feel honored that you trusted us with this process, and let us help you navigate the online scene. Wishing you the very best over your upcoming holidays. Please stay in touch and let us know how it goes 🙂 Nordika

5つ星のうち5の評価

What a great experience

What a great experience. Got so many dates that I wouldn’t have got without Vida. From the set up of the profile. Pics…
But tbh it was Simmy Sanchez that really made the difference. Our initial 2 hour chat set the whole thing up. She took bits of our chat and fed them into the profile. Then was extremely responsive whenever I needed to comms with Vida about anything. Simmy - thank you for everything. Major superstar, no word of exaggeration. And … I think I have found someone special. 🤩

2024年11月9日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

It was an absolute pleasure getting to know you and work with you Tom! You had a wonderful approach to our process, your trust in us is immensely appreciated. So glad to have been part of your dating journey and wish you the very best for your new relationship! -Simmy

5つ星のうち4の評価

Nordika and her team were great

Nordika and her team were great! You can tell they had put the effort in to find a match for me. The only reason I am giving 4 stars, is the when I signed up for it, I thought they had their own database of men looking for relationships. I didn't realize I was going to be signing up for dating apps to find someone.
Either way, I got a lot of useful information from them on what to stay away from and look for.

2024年10月25日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi Erin. Thank you so much for writing this review for us. I really appreciate it! It was such a pleasure getting to know you and working with you. You are an amazing person and I know you are going to find Mr Right! Please do keep in touch and let me know how it goes. Would love to hear your updates 🙂 Nordika

5つ星のうち5の評価

The team I worked with starting with…

The team I worked with starting with Shyne are great to work with. She spent time to get to know the type of person I was looking for, , then put a plan into motion. Saved me all the time of sorting through hundreds of profiles. s

2024年10月1日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Thank you so much, Joe! It's my pleasure working with you, and I'm truly grateful that we've been a part of your dating journey. I wish you all the best in your new relationship! Cheers ❤️ Shyne

5つ星のうち5の評価

Great Decision

Choosing Vida Select was the one of the best decisions I have ever made. Working with Francesca has been an absolute joy. She has been on top of this entire process from fabulous pictures to a perfect profile! She responds to all emails and texts in a super timely manner and is on time to the minute in our daily phone calls. I do not have to spend hours plowing through hundreds of potential "dates". You can have as much personal control as you choose or let them drive your car. Their professional job portraying "me" has led to so many "likes" and interest that I have had to ask them to put their process on hold as I don't have enough time to get to know so many lovely women. If you are serious about finding someone who is the "right fit" for you then Vida Select is for you. You will have to invest in yourself but who better to invest in. I know you will have the success I have had whether you are looking for a long term relationship or marriage, this is the place. Thank you Francesca and Vida Select

2024年9月23日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Thank you so much for your thoughtful message! It's been an absolute pleasure working with you, and I'm thrilled to hear how well everything has been going. I’m excited to see where this journey takes you! -Francesca

5つ星のうち5の評価

Time Saver

They helped me manage my online dating accounts. Not only did this take a significant amount of burden off me from a time perspective, but they also increased the amount of matches and quality of likes I got on the apps. Barbara was great. She is communicative and very easy to work with.

2024年9月11日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Thank you so much for your kind words, Jeff! It was a pleasure working with you, and I’m thrilled to hear that we were able to save you time and improve your experience on the apps. Your success means a lot to me, and I’m glad I could be part of your journey. Wishing you all the best! – Barbara

5つ星のうち5の評価

Nordika, 5 Stars!

Online dating is difficult. My matchmaking team contact was Nordika. She is very personable & has outstanding communication skills. While there's no formula in finding "the one", Nordika and team will do the best they can to accommodate their client's preferences.
5 Stars to Nordika & team.

2024年9月10日
自発的なレビュー
VIDA Select ロゴ

VIDA Select からの回答

Hi KC. Thank you so much for leaving this review, it's really appreciated. Working with you is such a pleasure and so much fun. We feel honored to be part of this special journey 🙂 Nordika

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