vilno.co レビュー 133

TrustScore 5段階評価の3.5

3.7

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ordered a chair and was told it would be delivered in a few days. When nothing happened in two weeks, I chased and was told it was unavailable and my money had been refunded. This only happened when I... もっと見る

5つ星のうち5の評価

As a co-founder of Vilno, I want to assure you that here we're trying to maximize our client's happiness by improving sitting posture, better spine health & productivity through the power of... もっと見る

5つ星のうち5の評価

The Vilno kneeling chair provides excellent support for my hips while promoting good posture. I also love the rocking motion, which helps me stay alert and focused. As someone who spends a lot of time... もっと見る

5つ星のうち5の評価

Recommended by physiotherapist on better chairs for us desk workers and glad to found one made of proper wood! This is a fairly light and comfortable chair. I like that the cushion is thick and un... もっと見る

企業情報

  1. オフィス家具店

当該企業による記述

vilno.co is a family-run company dedicated to improving sitting posture, better spine health & productivity through the power of active sitting on the rocking kneeling chairs! Our brand of gorgeous ergonomic kneeling chairs was created in 2020. We sit all day. That's why we care about the back feeling! Since 2020 we received a lot of stories that this ergonomic home&office kneeling chair is life-changing!


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3.7

まあまあ

TrustScore 5段階評価の3.5

133件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

I love my new Vilno chair

I love my new Vilno chair! It has totally helped my poor posture and back problems! Would thoroughly recommend to anyone else!

2023年3月8日
自発的なレビュー
vilno.co ロゴ

vilno.co からの回答

Thank you for taking the time to share your positive experience with the Vilno chair! We're thrilled to hear that it has helped improve your posture and alleviate your back problems. Our team takes great pride in creating high-quality products that are not only aesthetically pleasing but also beneficial for your overall well-being.

We're glad that you would recommend the Vilno chair to others, and we hope that you continue to enjoy using it. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you again for your feedback, and have a great day!

Regards
VILNO

5つ星のうち1の評価

Kneeling chair could not be assembled

Kneeling chair could not be assembled. I tried for 3 hrs and then I had an engineer friend. Fairly certain the angles were cut wrong on one of the cross members. I then had an impossible time getting someone to respond. They offered very little assistance and made it impossible to returned (still not returned or refunded). Absolute disaster.

2023年2月16日
vilno.co ロゴ

vilno.co からの回答

Hello!

Thank you for your review!

We're so sorry about your bad experience with our chair. Unfortunately, we can't find any email from you or a phone call.

Please email us on support@vilno.co and tell us more about your problem. We will do our best to solve it!

Please, note that it is entirely normal to experience some discomfort or tenderness in the shins, knees, and back when you first begin to use the kneeling chair, but after 7-14 days of an adjustment period, your shins will strengthen and take most of your weight.

Regards VILNO.CO

5つ星のうち3の評価

Early days yet but...

So far I am liking the seating position and can see the benefits. The rocking action is ace. As for the actual product, it feels a little 'rickety' - not all screws have been drilled for decent angles and just feels like it's not going to last (i.e., not sturdy enough).

2023年3月3日
自発的なレビュー
vilno.co ロゴ

vilno.co からの回答

Hello Robert!

Thank you for taking the time to provide feedback on your recent purchase. We appreciate your comments and are sorry to hear that you have concerns about the sturdiness of your product.

We take the quality of our products very seriously and we would like to investigate this further to ensure that our high standards are met. Could you please provide us with some additional information, such as your order number, so that we can look into this matter and take appropriate action?

In the meantime, if you have any specific issues or concerns with your product, please do not hesitate to contact our customer service team. We are committed to providing excellent customer service and will do our best to address any issues you may have.

Thank you again for your feedback, and we hope to hear from you soon.

Regards
VILNO

5つ星のうち5の評価

Improved my postur… but it’s a learning curve.

Improved my posture.. but it’s a learning curve.

I received the chair really quickly and all the screws and tools were there no problem. Ever built any think from Ikea? Well, it’s like that but faster and easier. 43 year old man with back issues and no issue building and moving the chair around. Surprised it’s so light!

Make sure you have space on the floor to build this as the unique shape of the chair legs (are they legs 🤷🏻‍♂️) will need extra space as you spin it round as you build.

The first sit was kind of like sitting on a sloped hill, you adjust yourself and think ‘huh, this feels weird but it’s okay, I’m good’ and within a couple of minutes, you are rocking and feel supported. I’m 16 stone and 6ft and no issue with this chair. Expect the shin supports to wobble and move a little. This is normal and will have some flex. I panicked when this happened first time (“Oh god, has my fas ass broke it on day one!?”) but it’s okay. Super strong and sturdy and I suffered from a slipped disc, so this chair has a lot to live up to.

Days 2-14 - I started to feel really achy. Was it the chair? Kind of. Having read a few articles before getting the chair a lot of people suggest not to instantly throw out your old traditional chair and move between the two for around 2 weeks. This really helped as my back and shins were trying to figure out what on earth was happening to them. I found sitting with my buttocks nearer the top half of the sit released the pressure as did the rocking. Within the first two weeks, I had upper back pain and shoulder blade pain as they are being ‘put back’ to the position they should be. My back is fighting with me and the new position that it’s not used to after DECADES in the old chair slouched position.

2 weeks - the old chair has gone (well, from the office at least) as I can tell my shins have adapted to the sitting style. My back too. I would say keep the old chair around for a few weeks but I started to use it less and less.

I LOVE this chair, my posture is better, my wife has noticed I walk less slouched, carry myself and my weight better and because I’m not aching, I can keep working at my desk for longer. I used to look down a lot at my desk and slump forward. No more.

Love this and WILL be getting another as my wife has her eyes on my chair! Haha
Awesome product. Want my next one to be in red.. hopefully 🤞🏻

2023年2月22日
自発的なレビュー
5つ星のうち5の評価

Love my Vilno

Love my Vilno! I use it in my office and I use it in my Guided Meditation sessions on the weekends.
Waiting on the stand/desk to be delivered but I know it will be perfect in my meditation room.

2023年2月6日
5つ星のうち4の評価

The Birthday Gift

I bought this as a gift for my husband after he saw it online and was interested in the ergonomic benefits. He likes the way the chair promotes healthy posture. However, he feels more pressure on his shins than he anticipated. He also feels some discomfort in his "man-parts" (declined angle tugs at his scrotum) after sitting for a long period of time. He decided to switch back and forth between the Vilno chair and a traditional office chair to get the benefits of the Vilno chair.

2023年2月5日
5つ星のうち1の評価

I don’t like it, don’t do it.

I don’t like it, size doesn’t work. but worst of all the return policy on website cover page does NOT tell the whole story. to return this item it could cost $50. not covered by the business. I NEVER WOULD HAVE FALLEN FOR THIS. and how can you be 100% sure of an online purchase???

2023年2月3日
vilno.co ロゴ

vilno.co からの回答

Hello Katie! We're so sorry about this situation!
You can read our return & refund policy on the "Return Policy" section on our website vilno.co. Unfortunately, as an oversized item, item that your ordered is not eligible for free-of-charge shipping returns. Usually, price for the return shipping is $30-50.

Please allow us to find the best possible way to resolve this issue. We want to have all our customers happy!

Can we kindly ask you to contact our support team, so we can resolve this issue?

Our support email:
support@vilno.co

Regards
VILNO.CO Team

5つ星のうち1の評価

Bad customer service experience and the…

Bad customer service experience and the chair has given rise to serious knee pain. Left outside by the road with a warning about knee injury risk.

Update: you’ve asked for more info -you have the whole customer service exchange via email. You’ve suggested giving it time regarding the knee pain. I think you should be careful about giving medical advice.

2023年1月22日
自発的なレビュー
vilno.co ロゴ

vilno.co からの回答

Hello! Thank you for your review! We're so sorry about your bad experience with our support team. Please email us and tell us more as we're a small business that wants to improve!

Please, note that it is entirely normal to experience some discomfort or tenderness in the shins, knees, and back when you first begin to use the kneeling chair, but after 7-14 days of an adjustment period, your shins will strengthen and take most of your weight.

Regards
VILNO.CO

5つ星のうち4の評価

New chair with minor assembly challenges

Excited about my new chair, but was faced with some challenges assembling it. One of the knee pads did not screw in securely to the chair and was loose and wobbly. I had to spend a great deal of time working the screw into the pad, trying over and over to get it to securely stay in place. It finally did, but I am now skeptical of the quality and hope I do not have further issues.

Also, to date, I have not heard from the support team at Vilno about this, so I am hoping that if I need to return it I do not run into issues.

2023年1月18日
vilno.co ロゴ

vilno.co からの回答

Hello!

I am so sorry about the long reply to your email.
Please contact as via support@vilno.co if you need any help in the future!

Regards
VILNO.CO

5つ星のうち5の評価

Best Christmas present ever!

My experience with this company has been fantastic from the very beginning. While looking for a kneeling chair, I was mostly concerned about one that would fit my height. I wrote customer service, and less than an hour later received a very friendly email from a young representative, letting me know that she, too, is petite, and the chair fits her fine. She even sent me a photo! I ordered the chair, and it arrived two days later. It was quite manageable to assemble, and it has been a lifesaver for my lower back. I can sit on it comfortably for several hours. I would definitely recommend this chair for people who suffer with bad lower backs.

2022年12月23日
自発的なレビュー
5つ星のうち5の評価

How I got rid of my lower back pain.

Little back story: back in my late 20s I worked from home and I was on a night shift. For about 2 years straight I developed a bad habit of working while lying down in bed. This caused me back pains and still hurts til today.

Fast forward to now, having a more ergonomic work setup and having a sit stand desk helped relieved the pain. But I think I found the chair that will complete this space.

I found out about Nobel Kneeling Chair and I have been using this chair for about 4 weeks and I have to say it has really helped ridding me or at least reducing my back pain problem.

The Kneeling chair promotes a proper sitting position when you use it. It helps you keep your back straight for long periods of time. And the rocking motion (yes it’s also doubles as a sweet rocking chair) engages your core and let’s you do mini exercises while working.

The build quality is really good as well! The wood and cushion feels premium to me. If you are looking for THE ergonomic chair, make sure to check this one out.

2022年11月21日
自発的なレビュー
5つ星のうち5の評価

I love my chair!

I love my chair. I have been looking at purchasing for over a year. The 50% sale swayed me and I am so happy. It took a day or 2 to get used to after sitting in a standard office chair for decades. I have noticed a significant decrease in hip, back and leg pain at the end of the day. I am so happy I made the purchase! Also, the blue is a beautiful color.

2023年1月3日
自発的なレビュー
5つ星のうち5の評価

brilliant service and amazing chair

This company is amazing as is the chair. But let me first talk about the company. When the parts of the chair arrived I made e rookie istake of trying to put the chair together myself. This is not where my genius lies! And I made a huge mistake that I thought was catastrophic. I put the wrong wooden peg in the wrong hole. I contacted the company to ask them to send me the pieces I has messed up with and they sent me a whole new chair. Within five days. Amazing. And this time I got a handyman in to put it together for me and its fabulous. I love this chair. I meditate on it every morning and evening and it lulls me into a trance state and its gorgeous.

2023年1月5日
自発的なレビュー

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