Vintage Electrical レビュー 

I have recently purchased two substantial items from Vintage Electrical. The company has been truly outstanding in the handling and expeditious delivery of the items to the US from notice of dispatch and clearance of customs. The quality of the items is excellent and the diligence exhibited by Mr. Pattrick during and following sale is exceptional.

Fantastic quality and just what I needed to give my porch an industrial feel. Will definitely be ordering again. Also very fast delivery.

Firstly, I’d like to say that I have no complaints about the product that I received. It was well made if not a little overpriced. It just wasn’t quite what I’d expected. That’s where the problem started.
This man is elusive when returning something. The email address that is specified on their returns policy section is not monitored and so you WILL NOT get a response. Just be mindful that your returns window is not compromised by awaiting a reply from him.
After sending three emails without reply, I did track him down on Etsy. And, initially he replied. He seemed genuinely apologetic and promised to look into my order. He also advised me to monitor my spam inbox. He then went silent again and would not reply to messages on Etsy or to his company email.
In hindsight, everything about his returns policy is set up to make it as difficult as possible for you to return anything.
Let me explain. Firstly, he specifically states that returns must be sent back in the original packaging without damage. This doesn’t sound like a problem until you see the size of the boxes he uses. I purchased a double plug socket. The box it came in would have been big enough to store a motorcycle helmet. A box this size cannot be placed into a parcel drop box, and so, to ensure your returns parcel is insured and tracked this will cost you £15.95 via Royal Mail. You cannot use the cheaper mailing option because the address of his premises does not come up on their maps. And, as most of you will already know, sending parcels through a post office is a tedious endeavour. It’s the pure inconvenience of it all that I believe he relies on to put you off returning anything altogether.
Eventually, having lost all faith in this man’s honesty, morals and integrity, and, having successfully tracked my parcel to the address that he specifies on his website, I contacted Barclaycard to open a payment dispute, which, I immediately won.
My advice to anyone buying from this man is to ensure that it is what you really want and that it will not need to be returned. If you must buy from him, do it on a credit card. That way, your money should be safe.
It’s a shame that people like him have to use dishonesty and subterfuge to earn a living.
At least with this platform I can warn others.

Excellent service and beautiful product, couldn’t be happier. a*

3 x items ordered, arrived very promptly and all excellent, good quality, exactly as described and arrived very quickly. Highly recommend.

This Champagne Ice Bucket absolutely made my "girls room." It is great quality and arrived quickly. The seller was efficient and pleasant. I highly recommend.

Great product, helpful staff and delivered on time!

Terrible customer service. Our glass light arrived fractured, I emailed customer services twice with no reply. I called the number that appeared on my credit card statement, again to no avail. My husband was able to make contact via Instagram and told a replacement will be sent the following day. That was weeks ago, he followed up on Insatgram and now he is being ignored. If your purchase arrives without any issue, you'll be fine but i'm now stuck with two outdoor lights that can't be used

Amazing seller!! Great communication!!
Super Fast Shipping and Beautiful Product!!

Bought a clock for my dad as a birthday present. It was excellent quality and my dad was absolutely chuffed with it. Shipped quickly, very pleased with both the item and the service.

Great product. Better than expected.

I brought two light switches from this company and they are fab. Great customer services, speedy dispatch and wonderful communication. Would definitely use again.

Absolutely wonderful fixture. Beautifully made. Exactly what I was looking for Fast delivery. Very well packaged. Highly recommend!!!

Fantastic product range and excellent quality. We have purchased from them twice now; initially a little apprehensive as prices were amazing and seemed too good to be true but both times great products, robust packaging and speedily delivered. Would definitely recommend!

Found an amazing ice bucket for our home cocktail bar .. arrived super quick well packaged ., we totally love it .. it’s looks so expensive too ..

I am very pleased with my purchase from vintage electrical it was exactly the same as picture and very well made the packaging was very well done also a quick delivery I can highly recommend this seller I will buy again 🤩

Nice products, quick delivery and customer service

The web-page is fairly easy to use and if you get stuck an e-mail was quickly answered. The product bought was of very good quality, well packed and arrived undamaged.
Next day delivery does not work at weekends, so a packet ordered and advised to the carrier Friday will not be picked up until Monday but will be delivered Tuesday in the UK.
My computer is now in France, the review applies to UK,not for sending to France !

Beautiful, heavy and made to last! The description perfectly matched the item. This switch will outlast any modern equivalent. Adds a perfect industrial feel to my garage area.

I received one of the most unique things I've ever come across on Etsy from Vintage Electric. My item was shipped quickly, boxed well, and everything was 100%.
Definitely recommended!