The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura... ãã£ãšèŠã
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Eric , he is the best I been contact with and the one I got a couple time all order from him , all products they are looking excellent and Good,, Beauty ,, for ever⊠Eric Thank you very much ,
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Overall experience was great. Communication with Eric was on par. My purchase arrived in record time. Quality was very near to the real thing. I am happy and will definitely order again. Dru K
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My experience has been wonderful. I have bought many pieces from them. I am a repeat client. Their pieces are High quality. Quick shipping. They stay in contact with you. Good customer service. Items... ãã£ãšèŠã
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Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.
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Customer Service is ALWAYS Impeccable!
The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura is who I dealt with and her kindness and understanding does not disappoint. This is my 2nd purchase from them and the product is an amazing replica. Will continue to purchase from them in the future. I highly recommend!!
2026幎7æ14æ¥
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Thank you so much for your second purchase and for sharing this wonderful review, Wendy! We are so glad we could help resolve the customs delay quickly. Azura is indeed fantastic, and we will happily pass your kind words along to her. We truly appreciate your support and look forward to welcoming you back soon!
Eric
Eric , he is the best I been contact with and the one I got a couple time all order from him , all products they are looking excellent and Good,, Beauty ,, for ever⊠Eric Thank you very much ,
2026幎7æ7æ¥
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Thanks so much for the wonderful review, Hong Le! We'll be sure to pass your kind words along to Eric. He'll be thrilled to hear it. We truly appreciate your continued support and look forward to working with you again soon!
Beautiful products and great communication
Wonderful communication. Beautiful products and fast delivery. Absolutely recommend this store!
2026幎6æ20æ¥
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Thank you so much for the wonderful review, Ruth W.! We are thrilled to hear that you loved the products and had a great experience with our communication and delivery. Your recommendation means the world to us. Happy shopping, and we hope to welcome you back soon!
Impressive
Beautiful, high quality product and highly responsive customer service!
2026幎7æ1æ¥
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Thank you for the wonderful feedback, Urte Franitza! We're absolutely thrilled that you love the quality of your product and had a great experience with our team. Thanks for choosing us!
Overall experience was great
Overall experience was great. Communication with Eric was on par. My purchase arrived in record time. Quality was very near to the real thing. I am happy and will definitely order again.
Dru K
2026幎7æ3æ¥
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Thank you so much for the fantastic review, Dru Kanagaraja! We're thrilled you had a great experience, and I'll be sure to pass your compliments along to Eric. Hearing that you love the quality and plan to order again made our day. We look forward to welcoming you back soon!
I was very skeptical butâŠâŠ
I was very skeptical, ordering a bag from a company that I didnât know or had not been referred to in the past, but I did my research and trustpilot.com gave me the confidence to do so.
I have been impressed with the communication via text about the approximate arrival of my bag and the communication since then has been really good. I would recommend ordering from this company.
2026幎6æ12æ¥
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We greatly appreciate your review, Shaun Watson Vice! Thank you for trusting the feedback on Trustpilot and giving us the opportunity to serve you. Weâre glad our shipping communication kept you informed every step of the way, and we look forward to welcoming you back in the future
Shoes beautiful
Product was just as expected. Beautiful shoes. I love them. Happy with all
2026幎6æ20æ¥
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Thank you so much, Kim! We're thrilled to hear that your new shoes arrived just as expected and that you love them. Enjoy rocking them, and we hope to see you again soon!
I have bought 2 items and I love bothâŠ
I have bought 2 items and I love both of them. I was a little skeptical T first , but soon as my first item I arrived I quickly ordered another. I will definitely order more items and recommend the website to my friends. Excellent quality and friendly customer service.
2026幎6æ21æ¥
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Thank you for the wonderful review, Kathleen C! We love hearing that we turned your skepticism into two successful orders. Your recommendations mean the world to us, and we look forward to helping you and your friends out again soon!
Quality all around
From the moment I ordered the communication from the company on shipping was excellent. When the bag arrived it was in perfect condition and the quality was much higher than I expected. I changed my mind on the size of the bag, and instead of making me hassle to return it, they arranged for me to keep it for a very nice discount, get the correct size and that bag was shipped fast and also gorgeous. I couldn't be happier with the quality, price, and especially the customer service. I will definitely purchase more from this quality seller
2026幎6æ21æ¥
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Thank you for sharing your experience, Bee KK! We're so glad our team could turn a size change into a great experience for you. Hearing that you love the quality and our customer service means everything to us. We look forward to your next order!
1st time purchase = AMAZED
I was a little hesitant as this was my first order and I emailed the company and was surprised to receive a quick response by a live human. I was assisted by Eric who was super sweet and very helpful even to provide a photo of the wallet I purchased before it wrapped up and packaged. To my surprise it arrived 7 days after placing the order which is insanely fast. When I received it and inspected it I was truly impressed by the quality and will definitely be going broke buying more items. Definitely recommend 100/10 quality and service!
2026幎6æ19æ¥
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Thank you for the amazing review, Jillisa! We're so glad Eric took great care of you and that your first order arrived in record time. We can't wait to welcome you back for your next favorite item!
Nothing than the best âŠ
Nothing than the best is what i experienced, Quality of products is good and I appreciate customer service as well , they work very organized and on time !
2026幎6æ15æ¥
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Thank you so much for the fantastic review, talin davoudi! We are thrilled to hear that you had such a positive experience with our products and customer service team. Staying organized and on time is a top priority for us, so itâs wonderful to know our efforts made a difference for you. We look forward to serving you again soon!
Great quality and customer service
Great quality and customer service. Fast shipping.
2026幎6æ18æ¥
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Thank you so much for the lovely review, dear! Weâre thrilled to hear you had a great experience with our team and that your order arrived quickly. Enjoy your purchase, and we hope to see you again soon
My orange H logo bag is perfection!
My orange H logo bag is perfection!! It did have a chemical smell when opened, but it went away quickly. The leather and hardware are super high quality. Iâm very happy!
2026幎6æ17æ¥
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Thank you so much for the wonderful review, Gina! We are absolutely thrilled to hear that your new bag is perfection and that you love the high-quality leather and hardware. That initial scent is just a normal part of the fresh manufacturing and packaging process, so we're glad it cleared out quickly for you. Enjoy rocking your gorgeous new bag!
Iâve bought multiple shoes and pursesâŠ
Iâve bought multiple shoes and purses from this company and I have been very pleased. The quality is good and is shipped in a timely manner. Excellent!
2026幎6æ17æ¥
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Thank you for the fantastic feedback, Mattie Yarbroug! We're so glad you love the quality of our shoes and purses, and that they arrived quickly. Your support means the world to us!
The LV fanny pack is awesome love itâŠ
The LV fanny pack is awesome love it and so does my girlfriends heading your way to purchase!
2026幎6æ11æ¥
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Love to hear this, Elizabeth R! The fanny pack is a classic, and we're so glad you're obsessed with it. Tell your friends we can't wait to welcome them and get them set up with their own! Thanks for the shoutout!
Very good quality
Very good quality. Iâd go a size smaller. Iâm a size 6.5 I ordered 7. A bit big..
2026幎6æ9æ¥
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Thanks for the review, Rosalie Klein! We're so glad you love the quality. Thank you for sharing the helpful sizing advice with our community!
This company is awesome
This company is awesome , I have purchased many items from them , their communication skills are amazing they guide you through all the process of the product making so you are completely satisfied. Thank you !!!
2026幎6æ13æ¥
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Thank you so much for the incredible review, Norma Zuniga! We're thrilled to hear you've loved your purchases and enjoyed our process. Keeping you happy and involved is exactly what we aim for.
Thanks for your wonderful support, and we look forward to making your next item!
Great quality and great five starâŠ
Great quality and great five star service !
2026幎6æ10æ¥
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You're very welcome, Jelena! We're thrilled to hear that you had such a wonderful experience. Thank you so much for the five-star review! We hope to have a chance to serve you better in your next order.
Repeat client! My experience has been wonderful
My experience has been wonderful. I have bought many pieces from them. I am a repeat client. Their pieces are High quality. Quick shipping. They stay in contact with you. Good customer service. Items hold up wonderfully. I give them ten stars. Wonderful company.
2026幎6æ10æ¥
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Thank you so much for your review, Julie! As a repeat client, your loyalty means the world to us. Weâre thrilled you love the quality, fast shipping, and communication. We look forward to serving you again soon!
Excellent Customer Service
The customer service representative went above and beyond to ensure that I was satisfied with my order. My expectations were exceeded tremendously. I highly recommend!!! Great experience!!
2026幎6æ9æ¥
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Thank you for taking the time to share your experience with us, Thomas Tog Goss. We pride ourselves on delivering exceptional customer service, and we are delighted to know we exceeded your expectations. Your kind recommendation means the world to our team. We appreciate your business!
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