Virtual Pharmacist レビュー 

Virtual Pharmacist からの回答

2026年3月23日 に更新

Thank you for taking the time to leave feedback. We are sorry to hear that your experience did not meet your expectations.

Virtual Pharmacist works with a large network of experienced pharmacists and pharmacy technicians, and we take clinical governance, professionalism, and patient safety extremely seriously. Where concerns arise relating to clinical practice, conduct, or compliance with agreed working processes, we follow a structured review process and, where appropriate, may decide to end an engagement. These decisions are never taken lightly and are always made with patient safety and service quality as the primary considerations.

With regard to payment terms, all contractors are informed of payment schedules prior to undertaking work, and payments are processed in line with those agreed terms. We aim to be transparent and consistent across all engagements.

Our communication platform is designed to ensure secure handling of operational and, where applicable, sensitive information. Access is limited appropriately for governance and data protection reasons once an engagement ends. This is standard practice within healthcare services and helps maintain information security and compliance.

We are proud to support many NHS organisations and practices nationwide, and we continue to receive positive feedback regarding our professionalism, responsiveness, and strong clinical governance framework. We remain committed to working collaboratively with both contractors and practices to deliver safe, high-quality patient care.