Best company I've ever dealt with. Very fast delivery, from Scotland to Cornwall in a day and a half 😀 👍 I spoke to kieran for some advice and he was so helpful 😀 I will always use this company... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was looking for replacement battery bank for solar array, staff very helpful with non biased advice, purchased 4 AGM followed up with another 4. No pressure selling just sound advice hence the rep... もっと見る
They ordered a new autopilot for me with next day delivery: the useless carrier (DX) didn’t deliver that day or the next. Paul at Vision Marine was an absolute star: he made a 4 hour round trip to co... もっと見る
Circa £800 worth of appliances was just left on a pallet outside of our house for 6 hours until we got home from work . No notification from the delivery company . Have not opened boxes yet so presume... もっと見る
企業情報
当該企業による記述
At Vision Marine we are dedicated to enhancing the boating experience through a comprehensive range of high-quality marine products with a market-leading and exceptional customer service. So our customers can spend less time finding what they need and more time using it. As a leading chandlery, Vision Marine specializes in providing top-tier marine electronics, essential boat parts, and marine clothing to meet all your boating needs. Our commitment to excellence is reflected in our selection of products from trusted brands, ensuring reliability and performance on the water. We pride ourselves on our knowledgeable and friendly staff, who are passionate about boating and always ready to offer expert advice and support. Whether you are a seasoned sailor or new to the boating world, Vision Marine aims to make your maritime adventures safe, enjoyable, and memorable. With a focus on innovation and customer satisfaction, Vision Marine is your go-to source for everything marine, dedicated to helping you navigate the waters with confidence.
連絡先
Vision Marine, 24 Fairkirk Road, , KY11 2QQ, Rosyth, 英国
- 01383807444
- info@visionmarine.co.uk
- visionmarine.co.uk
4.6
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic
Best company I've ever dealt with. Very fast delivery, from Scotland to Cornwall in a day and a half 😀 👍 I spoke to kieran for some advice and he was so helpful 😀 I will always use this company from now on . Thank you 😊
2026年9月16日
自発的なレビュー
I have been trying for over a week to Return an Item
I have been trying for over a week to return an item I purchased which is not as described on their website. Still awaiting a reply.
2026年8月3日
自発的なレビュー
No response from Vision Marine.
Purchased a victron solar controller from Vision Marine in May.
Two weeks ago the controller went faulty. I contacted Vision Marine via their Web site..... Not a word.... As I need a this device have purchased a new one..... Will rack this up to experience.
2026年6月28日
自発的なレビュー
Great service excellent delivery time…
Great service excellent delivery time highly recommend
2026年6月26日
Very helpful staff and good prices
Very helpful staff and good prices. It's refreshing to speak directly to a person when making an enquiry regarding an order, seeking advice etc.
Well done.
2026年5月26日
Circa £800 worth of appliances was just…
Circa £800 worth of appliances was just left on a pallet outside of our house for 6 hours until we got home from work . No notification from the delivery company . Have not opened boxes yet so presume everything is still there
2026年5月27日
Great customer service
Great customer service, very responsive when I had a delivery issue. Replacement order sent is a speedy manor. Thank you.
2026年5月26日
I am deeply surprised by the reviews…
I am deeply surprised by the reviews here, We have had a total nightmare with this company, customer service is appalling, saying they will get back and don't, do not reply to emails, the list goes on. totally unprofessional. will not be using again and their prices aren't even that good.
2026年5月19日
自発的なレビュー
Vision Marine Ltd からの回答
Hi Alex, we take every review seriously, and we’re truly sorry to hear about this experience. We are working hard to improve our response times and customer service, so this feedback matters. However, it seems there might be a misunderstanding about the identity behind this review. We’d like to resolve both the situation and any genuine concerns. Please reach out to us directly so we can ensure any real issues are addressed. Meanwhile, we’ll also work with Trustpilot to clarify this account discrepancy. Our aim is always to serve every customer with integrity.
I unfortunately didn't have a great…
I unfortunately didn't have a great experience. I ordered 3 items including a bottle of spirit that wasn't in stock. I called and asked to be sent a different bottle, or to have it removed from my order so I could receive the other 2 items. Instead of 24h it has been 7 days and just got an email about a fedex shipment being cancelled
2026年5月12日
自発的なレビュー
Delivered on time and the navigation…
Delivered on time and the navigation light was perfect for the job
2026年4月27日
Top quality products at a good price…
Top quality products at a good price and delivered on time..thank you
2026年4月28日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。