Vital Mods レビュー 36

Vital Mods からの回答

2026年2月1日

Hello Aleks,

We’re sorry to hear about your experience. At this time, no support ticket has been created regarding this issue, which has limited our ability to investigate further.

We’ve requested the relevant order information so we can properly review the issue, but we’re still waiting on those details. Once provided, we’ll be happy to look into this and assist further.

Vital Mods からの回答

2025年5月21日

Hi Huggy,

Thank you for your feedback. Please note that Lexis Discord server support is separate from our support team. We're truly sorry to hear about your negative experience with their support, but we are here to help if you reach out to us directly.

You can find where to reach us here: https://help.vitalmods.pro/welcome/useful-links

Best regards,
Danny (Vital Mods)

Vital Mods からの回答

2025年1月11日 に更新

Hello Purple Rain.

We actually do state the products status in the product description on our website. As well as a designated Wiki page that has the current status. Please refer to that if you’re curious.

If you’re encountering issues with features within the product you purchased, you can submit a bug report in their designated bug report channel. Usually located in their Discord server.

Regarding your claims of “bragging”. A reseller was simply enquiring about how reselling Lexis was. And since We like to be open and honest with everyone, We gave insight to how much could be made selling Lexis.

We’re sorry you took this the wrong way and We make sure to take your criticism wisely.

Many thanks,
Danny Vital

Vital Mods からの回答

2024年8月26日

Hello Paaul,

Thank you for bringing this to our attention. We believe we have already resolved this issue with you, but if we are mistaken, please don't hesitate to reach out to us directly. You can contact us via email at contact@vitalmods.pro or through our Discord server, which you can access here: https://help.vitalmods.pro/welcome/useful-links.

We are committed to ensuring your satisfaction and are here to help with any concerns you may have.

Best regards,
Danny (vitalmods.pro)

Vital Mods からの回答

2024年7月24日

Hi Landen,

I’m really sorry to hear about your experience. It sounds frustrating. We use Stripe for our transactions, and it’s supposed to be secure and reliable. Sometimes, issues like this can occur due to technical glitches or miscommunication between banks and payment processors.

Could you please reach out to us directly at contact@vitalmods.pro, or create a ticket in our Discord server which can be found here: https://help.vitalmods.pro/welcome/useful-links.

We’ll be happy to look into this further and resolve the issue for you as quickly as possible.

Thanks for your patience, and we hope to make this right.

Best,
Danny (vitalmods.pro)

Vital Mods からの回答

2024年6月29日

Hello Som,

We're sorry to hear that your card declined. Your card can decline for a number of reasons, either Stripe (our payment processor) thought your payment was fraudulent, or your bank prevented you from making the payment.

If you would like to get in contact with support, you can do so by following this link: https://help.vitalmods.pro/welcome/support

Regards,
Danny (vitalmods.pro)